I placed an order and the delivery time was longer than I expected. I contacted MFI and Victoria Mansfield was so helpful. Very apologetic that my order was out of stock but next day delivery was offe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
You made it great by not asking me to go back and forward in to my email and not asking stupid questions. I do not have an alternative password and I cant keep up with companies that tell me I have go... Toon meer
Bedrijf heeft geantwoord
When making my online purchase, I didn't realize my address was my old house, which worried me because I'm living far away. But I sent a message explaining the situation and received excellent service... Toon meer
Bedrijf heeft geantwoord
I had an enquiry with MFI before making a purchase & sent this via the link on their website. I had a reply from Victoria Mansfield who confirmed that this had been escalated to the manufacturer as s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
You’re invited to join us! Create the perfect home with MFI.
Contactgegevens
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Verenigd Koninkrijk
- info@mfi.co.uk
- mfi.co.uk
4,7
Uitstekend
515 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
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Excellent Customer Service
My item came out of stock after i placed my order ,but Victoria Mansfield keep me update on the phone and by email ,she called and let me know that the item still did not come in today ,she then ageed to contact me in few days to let me know if any update and if hopeful when it would come in stock, she also greed to upgrade my delivery once the item comes is in stock ,excellent customer service from victoria well done, just what all customers want someone that goes that extra mile for a customer.
21 april 2026
Review zonder uitnodiging
Issue seems to have been handled well.
Issue seems to have been handled well.
21 april 2026
Review zonder uitnodiging
Victoria Mansfield updated me on the…
Victoria Mansfield updated me on the progress of my order so I understood the situation- also offered me Express Delivery as it was late.
21 april 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Easy to use website
21 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Good quality cushion
Good quality cushion. The fabric was lovely and the colours exactly as in the description. Delivery was quick.
16 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
New bedding was a good buy
Good selection of bedding we were looking for, with very reasonable prices
Delivery was as expected and very pleased with our new bedding, especially the 400 thread fitted sheet
17 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and your new bedding & sheet.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Quick delivery
Quick delivery, hassle free. Pleased with product, cheaper than other stores.
18 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When I took one of the black…
When I took one of the black pillowcases out of its packaging it has got a small hole in it . I wasn’t happy about it but I didn’t return it. Because at the moment I’m not capable of getting it to a shop to send it back after having surgery
18 april 2026
Antwoord van MFI
Hello Elaine,
I am so sorry to see the issues you've encountered with your item.
Following on from our call just now, as promised the pillowcase has been replaced for you. You should expect this either tomorrow or Thursday.
Thank you for your time and kindness on the phone.
Erin @ MFI.
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When making my online purchase
When making my online purchase, I didn't realize my address was my old house, which worried me because I'm living far away. But I sent a message explaining the situation and received excellent service from Victoria Mansfield. She changed the address, and my order should be arriving at my house tomorrow. 🙏
18 april 2026
Review zonder uitnodiging
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Great products hope delivery is as quick
20 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Payment Difficulties
Ok up to the payment! Would not take my debit card or PayPal on the 3rd time used another credit card 😩😳
19 april 2026
Antwoord van MFI
Hello Denise,
Thank you for your recent TrustPilot review.
I am really sorry to see the issues you've encountered with the payment section of our website.
I can see that there is an order on our system from you on April 19th, you should have received those items now.
We really hope you're happy with your purchases and once again I'm really sorry for the issues with our website on the payment screen.
We hope to see you shopping with us again soon!
Erin @ MFI.
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Arrived on time curtains true to size …
Arrived on time curtains true to size cushins matched exactly
16 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Perfect its nice,may kids very happy
18 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Great service and qaulity
15 april 2026
Antwoord van MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
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