MGY Estate Agents & Chartered Surveyors Reviews 

Very helpful from start to finish

Found my recent experience of renting with MGY very positive. The process of viewing to receiving the keys, has been very straightforward and I found Emma's communication both in person and over the phone/email; professional, kind and responsive. Would highly recommend their service to others.

Emma has dealt with the initial letting process on two occasions for me, both times she has been very professional and great in communications - which is such a big factor.
I have nothing but gratitude and trust for them, there were a reasonable amount of viewings and applications. They were all dealt with in a timely manner.
Thank you for your hard work, it is much appreciated

MGY have been great, a very well organised company. We had some hiccups during our referencing process but Sarah Green at Penarth was so patient and nice! We very much appreciated that.

Sarah and the team at MGY Penarth recently helped me with a tenant find for my property. From start to finish the experience was great and I was kept updated with feedback and offers. I’d highly recommend using MGY and will definitely use them again in the future.

The staff at MGY have supported me for many years. Their service has always been super friendly, efficient and 100% reliable, often going the extra mile. I am very greatful for the support they recently provided for myself and my buyer. Big thank you. Linda

Recently moved into a rental property. Can’t thank the team enough with their efficiency and support. Sarah has been exceptionally helpful from the beginning!!

I have used MGY on several occasions and have always found them to be very professional, most recently I used MGY to rent out my property in Birchgrove. A special shout out to the staff in Birchgrove and Radyr for all their help in marketing the property.

I have being using MGY for several years and always receive an excellent service. Jake Price and the team are fantastic and I highly recommend using them.

Their service is very poor. We wanted to move forward with 3 properties and tried to communicate back and forth yet we were ignored, thrown behind and not told what was happening in terms of offers. The agents operating with us were supposed to get back with questions we had and even let us know incase someone else was interested in the properties but instead we’d wake up to checking Rightmove and seeing LET AGREED to properties we put down offers on and asked for updates incase of anything so we could improve our offer. This agency’s letting department do not take young people seriously. It happened back to back with 3 properties we put offers on so it wasn’t just a “temporary” thing.

MGY Radyrs Staff were so friendly and professional, throughout the whole process from start to completion.

Big Thanks to everyone, especially Mel and Jonathan.

I highly recommend MGY's Surveys & Valuations team. They provided outstanding service from a local company. The entire process was seamless, from the initial phone call to the property inspection and the delivery of the comprehensive written report. The surveyor was exceptionally professional, highly reliable, and very pleasant to deal with throughout. Thank you to the whole team!

I have recently rented one of my rental properties out with this company they were excellent ,
I dealt with Sarah Green who was really efficient and kept me updated at every stage of the viewings and she found me really lovely tenants who loved my apartment .

I have dealt with this company for a number years and always had excellent service from all the staff I've dealt with at all their offices so I would deffinatly recommend them if you're looking for good service .

I have been using MGY Estate agents a few years now to find new contract holders for my property's in Penarth and the difference with other letting agents is Sarah Green ( lettings negotiator) she is incredibly and I feel privileged to have her working for me it is quite a complex world out there with legislation for renting in Wales and she makes every effort to make it as smooth as possible it a pleasure knowing her and working with Sarah.

We had a really positive experience with MGY! The estate agents were very friendly, accommodating and maintained clear communication throughout the process. It was never difficult to contact them, and no question was too silly! Thank you very much.

I want to give a special mention to Dawn in the Barry office who has been an absolute pillar of support throughout our time with them. Her professionalism, warmth, and attention to detail are truly unmatched.
Whenever we needed guidance or had questions, Dawn was always there with a reassuring response and expert advice, consistently going above and beyond to support our needs over the years. Having someone so dedicated and approachable made all the difference. We are deeply grateful for everything she has done for us!
Thank you Dawn!

We had a fantastic experience with MGY from start to finish. Becky and James were an absolute pleasure to deal with – really down to earth, honest and never pushy. They made what can be a really stressful process feel much more manageable.

Lily was brilliant at constantly chasing the sale and keeping everything moving, while James and Becky worked incredibly hard behind the scenes to push the process through. We always felt they were open and honest with us, and we genuinely don't think our move would have gone as smoothly without their support.

We'd happily recommend MGY to anyone looking to buy or sell a home. Thank you all for helping us get into our new home!

Thank you Chloe and team for helping me purchase my first home. Everyone being so lovely and supportive helping me get through the process.

Worst "estate agents" EVER!! Cancelled appointments without telling me, changed the times of appointments without telling me, lied and denied sending me the appointment times via text message despite me literally showing them it etc etc. James from Radar is especially bad and will also lie that he's been trying to get hold of you to re arrange his appointment time because he cant be bothered respecting people's time and turning up. Never have I encountered a worse bunch of incompetent LIARS. How these people are in business is beyond me. AVOID. YOU HAVE BEEN WARNED

We had a great experience with MGY when buying our first home. A huge thank you to Chloe Philpott, who was fantastic throughout the process. She negotiated the price for us, took us to multiple viewings, and was always caring, kind, compassionate, and understanding. She made what could have been a stressful experience so much easier. We highly recommend MGY, especially Chloe!