Good deal on the gift tokens means that her Ladyship chooses her own bag, saving me the hassle and ear ache of buying the wrong handbag, so what's not to like?
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Lees wat reviewers zeggen
Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Alre... Toon meer
Love this brand and I keep going back for more. Have just bought another item as a gift for a friend. Used their packing cubes for the first time this year for a holiday and they made such a differenc... Toon meer
I've purchased several bags from Mia TUI and I've never been disappointed yet. Great quality, hard wearing and beautiful colours, I often get asked where I got my bag and I encourage people to see for... Toon meer
Bedrijfsgegevens
Over Mia Tui Ltd
Geschreven door het bedrijf
I founded Mia Tui back in 2010 when I was living in Vietnam and struggling to find a travel bag that ticked all the boxes. So, I took matters into my own hands and designed my own.
Since then we've grown and I'm thrilled to say I now have a fantastic team of like-minded people who share my passion for delivering amazing customer service and love of Mia Tui.
You might have even chatted with some of them on the phone or had them pack and send your new bag for you!
Come and meet the Mia Tui Team - We're a friendly bunch.
Charlotte x
Charlotte x
Emma S - Office Manager
Meet Emma, our fantastic Office Manager who keeps us all organised and on track.
Emma's favourite bag is the The Isobel Mia Tui bag, which she loves to take out for shopping or a night out.
Emma has an artistic side that not everyone may be aware of - she has both body and cosmetic tattoos!
When she's not at work, Emma can be found tending to her garden or spending time with loved ones.
If Emma could choose any superpower, she'd choose the ability to heal.
We're lucky to have Emma on board, and we appreciate all she does to keep us organised and running like a well-oiled machine.
Emma G - Operational Manager
Allow us to introduce you to Emma, our wonderful Operational Manager who ensures our warehouse runs smoothly and orders are fulfilled efficiently.
Emma has a soft spot for The Aspen due to its stylish design, the convenience of its two compartments and the option to mix and match the strap.
But here's something that may surprise you - Emma is the proud mother of three children, all born within 8 days of each other in February, and all weighing in at 8lbs and 11ozs!
When she's not keeping things running smoothly at work, Emma loves spending time with her two puppies Muffin & Crumble and enjoys visiting the local pub.
If Emma could have any superpower, she would choose the ability to shoot nails from her hand. Not for any villainous purpose, mind you, but rather to take down any pesky cars that annoy her on the road!
We're grateful to have Emma on our team, bringing her unique skills and personality to the table.
Chelsea - Customer Service Executive
Please meet Chelsea, one of our Customer Service Executives who knows everything there is to know about what's happening in the warehouse and your orders.
Chelsea's favourite Mia Tui bag is The Fiona, which she loves to use when going out with just the essentials of her phone, keys, and cards. Not only is The Fiona practical but it's also stylish - a win-win!
In her free time, Chelsea indulges her creative side by painting and enjoys spending quality time with her family.
If Chelsea could have any superpower, she would choose the ability to become invisible. That way, she could get some much-needed peace and quiet at home.
Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive
Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner
Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam
Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Geschreven door het bedrijf
- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee
We hope you love your new Mia Tui bag, but sometimes it is difficult to order on-line, that is why we offer a free exchange service.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Return within 60 days of receiving your purchase, to be eligible for a refund.
Contactgegevens
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, Verenigd Koninkrijk
- 01908 714562
- hello@miatui.com
- miatui.com
4,9
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Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Bags
Ordered a lovely bag from mia tui, unfortunately they had problems with the delivery.
I was kept up to date throughout and had it delivered when they said.
Amazing bags, amazing service, will definitely be ordering again.
16 maart 2026
One Happy Customer
I've ordered numerous times from Mia Tui, and have always found the service to be excellent. From placing my order to receiving my delivery takes no time at all. The quality of bags & range of colours are fabulous. One occasion I did need to contact customer service, my problem was dealt with and resolved very efficiently. I have no reservations in recommending Mia Tui 100%
16 maart 2026
Speedy delivery everytime.
16 maart 2026
Mia Tui is a fantastic company!
Mia Tui is a fantastic company!
I've purchased many bags from them over the years, and each one has arrived in super fast time, well packaged and to a high standard. I wouldn't shop anywhere else now! 🌟🌟🌟🌟🌟
16 maart 2026
Excellent Experience
I have ordered several bags from Mia Tui. Bags are fantadtic quality & always arrive very quickly. The customer service is excellent. I would highly recommend Mia Tui.
16 maart 2026
Lovely bags and great quality
Lovely bags, brilliant quality, great communication. Such a varied collection to choose from and some really useful products. I especially love the fold up bags and the travel bags.
12 maart 2026
Absolutely fantastic handbags
Absolutely fantastic handbags
I bought the Jennie bag & it’s amazing so much so my daughter bought one too 😊
16 september 2025
I travel a lot to Rwanda....
I travel a lot to Rwanda as our daughter lives there, and I was searching for a travel bag for some time until I came across Mia Tui. I was amazed by the choice; the designs are great, and the sizes are fantastic. I ordered a travel package with a travel wallet and a cross body/clutch. It is all beautiful and I love using it. There was a small problem in that when I took out the clutch bag a few days before travelling, there was a cross body strap, but I had been sent a bag without attachments so it was just a clutch. I phoned and got Charlotte on the other end. She was fantastic! She upgraded it to a better version and sent it out 1st class post, special delivery! Wonderful customer service! I highly highly recommend!
22 oktober 2025
I am bc a repeat customer
I am bc a repeat customer, which tells you I like their products. Well made, high quality.
27 oktober 2025
Absolutely beautiful bag
Absolutely beautiful bag, such useful organisation and the PU is super soft. I am not someone who generally is interested in handbags, but these are so useful and in such a range of colours and patterns that I now have quite a few different ones - and I use them all!
13 maart 2026
Great!
Great!! I ordered a small bag and the purse came with it. The purse was the perfect size and my key fits and cards beautifully. The purse protects my car key too with the rfid lining.
The bag is cute and small, but fits EVERYTHING. Mary poppins would love it!
10 maart 2026
Another great bag, thanks Mia Tui, you never disappoint.
I've purchased several bags from Mia TUI and I've never been disappointed yet. Great quality, hard wearing and beautiful colours, I often get asked where I got my bag and I encourage people to see for themselves. Quick delivery, beautifully packaged and bonus dust cover which I use for all my purchases.
12 maart 2026
Delighted with my Jennie travel bag
Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Already tried it out on a flight to Tiree where it was perfect - compact, held all my paper work for the day and was ideal for the small Island hopping plane. Fantastic product, excellent quality and brilliant service!
12 maart 2026
Great travel bag ( mini Jen) at a great…
Great travel bag ( mini Jen) at a great price, cute protective cover and quick delivery. Really pleased
12 maart 2026
Super Taylor bag,delivered in super…
Super Taylor bag,delivered in super fast time. Thank you.
12 maart 2026
Best Bags Ever 😁
Fabulous selection of bags for every occasion, stunning colours and you get speedy delivery.
The bags' are beautifully designed and have plenty of pockets to keep you organised, the interior fabric is a light colour as well, not the usual dark material. Plus the famous clip for your keys, so no more searching.
9 maart 2026
Great bag
As always beautiful quality bag haven’t used it yet but look forward to taking it with me to Italy in the summer
11 maart 2026
Bracelet
The product was of good quality. Fast delivery service. I luv what they sell good value for money. Thank you
10 maart 2026
Amazing…
I've been ordering from Mia Tui for a couple of years now. Their products are extremely good quality, lots of different styles and a good range of colours with new releases throughout the year. Their website is easy to use, dispatch is very prompt and their customer service is amazing. Would highly recommend.
9 maart 2026
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