Midnight Velvet Reviews 

My item arrived on time and was nice, however it didn’t fit and measured it was bigger than stated on their size chart. It was $60 + tax for 1 blouse. They refused to provide shipping label and told me to return at my own expense in original box that was size of a shoebox for a small blouse! I will never buy another item from them. Big RIP off! If you get something and for whatever reason you’re not satisfied it’s basically your problem!

Selling fake gold jewelry. They claim the gold is 10K and very pricey for a very thin, flimsy chain. It's sometimes difficult to tell when you are shopping from a catalog to know exactly what the product will actually look like when you receive it. In addition to the chain being about the circumference less than a piece of spaghetti it was paper thin. The kicker was that it seemed to tarnishing which should not happen if it's real gold as they claim (they absolutely stated it's not gold over silver it's solid 10K gold) so I took it to my neighborhood jeweler and had it tested for authenticity. I was told it's not real gold at all! This was a gift for my grandson, his first real "gold chain" which turned out not to be gold at all! He was so disappointed and I was beyond embarrassed to say the least. The customer service will tell you that they are "sorry" but refuse to admit that they did anything wrong. Sad they are taking advantage of unsuspecting customers. ***BEWARE!***

Midnight Velvet has fraudulent accounting. They have been fraudulently reporting that I owe over $600 on my previous account. They NEVER credited my account for ANY payments made. I ended up settling the account for $160.77 with Collection Bureau of Hudson Vallley on April 19, 2022 through AmeriMark (Midnight Velvet's previous parent company). At no time did Midnight Velvet make any adjustments or report accurately to all three credit reporting companies. I am still trying to get this resolved today.

It would be great, that Midnight Velvet to use a paypal.

The merchandise is nice but very pricey.
DO NOT get/use their so-called 'credit card/plan'! They charge you $20 a month just for the privilege of buying their merchandise.
Say you charge a $100 item. You plan in paying it back at about $25/mo for 4 months (plus interest). Month 1: your $25 goes toward your $20 charge fee plus about $5 interest. Result: you still owe $25! At month 2 when you get smart, you pay $50. Again, $20 fee plus $5 interest: now you've paid $75 and you still owe $75 on your $100 bill! It will take you 2 more $50 payments to pay it down: $175 on your $100 purchase! Doesn't stop there.......they will continue to charge you $20/mo until you cancel the credit plan. And they charge you interest on your $20 if you're late.
TOTAL RIP-OFF. SHOULD BE ILLEGAL. DON'T BE TEMPTED OR FOOLED.

Their reliable return/refund policy make it easier for me who hates shopping. I get into some of their fine jewelry and caftans. Taking a trip up north and I have something for everyone. I’m get some really cute items and I don’t have too many hassles.
They’re knowledgeable and helpful and assist with the best intentions.

Might want to be cautious if doing the deferred payment plan option. one could end up paying $80 a month, towards a balance that looks pretty much the same on each bill. not to mention their jewelery is prone to tarnish which was surprising, because iv'e dollar store jewelery that has still maintained it's color. also may be helpful to know customer service is not available on weekends which is when working customers generally have the time to utilize.

Just recently ordered a second time from Midnight Velvet and again service was excellent. Item I ordered did not work for me so I had to return. They kept me informed by email and I had a credit which they mailed back to me. Nice on line company to do business with.

I have ordered several blouses and a few home decorator pieces here. Nice quality, no issues.