Midsummer EnergyReviews 

30
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I think Midsummer are a great company. Nothing feels like too much trouble for our account manager Lizzie and even when she's not available the rest of the team are able and willing to help. Their c... Toon meer

Beoordeeld met 5 van de 5 sterren

We've been using Midsummer since 2021 and have had a very positive experience throughout. The service is excellent, orders are processed efficiently, and when issues do arise they are dealt with... Toon meer

Beoordeeld met 1 van de 5 sterren

Its such a shame when what could have been a great company with great potential is completely undermined by a few incompetent and INSOLENT members of staff. Never using you again.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Midsummer Energy have been much more than just a wholesaler for us. Their team is always willing to offer advice, provide technical support, or put us in touch with the right people when we nee... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Midsummer is one of the UK’s leading wholesale distributors of renewable energy systems; solar PV, battery storage, EV charging, off-grid systems and renewable heat products. Voted the UK's BEST renewables distributor in 2020 and 2022, and listed in Cambridgeshire’s top 100 privately-owned companies in 2023. Midsummer’s bespoke software, Easy PV, has been developed to help solar installers master the complex process of project design, optimisation of solar energy set-up and one-step full kit purchase. For heat installers, our Heatpünk software provides cutting-edge cloud-based solutions for designing and specifying all elements of a heat pump install.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(30)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

As a solar installer

As a solar installer, I genuinely want to like Easy PV because there are some excellent aspects to the platform. The proposal generation is professional, and the materials lists generated from designs are extremely useful and can save a significant amount of time.

Unfortunately, the software itself continues to be plagued by ongoing bugs, inconsistencies and unexpected behaviour. We regularly find ourselves spending considerable time checking calculations, reworking designs, troubleshooting issues and trying to understand whether a problem is user error or another software glitch.

The biggest issue is trust. When you're producing customer proposals, financial forecasts and system designs, confidence in the underlying calculations is essential. Unfortunately, after experiencing repeated issues, we have reached a point where we no longer fully trust the outputs without manually verifying them.

The result is lost time, reduced efficiency, increased costs and frustration for our team. Whilst support has been responsive at times, the frequency of software gremlins suggests there are deeper quality assurance and testing issues that need addressing.

Easy PV has the potential to be an outstanding product, and the proposal and bill-of-material functionality is genuinely impressive. However, until stability, reliability and consistency improve, it is difficult to recommend it with confidence for business-critical design work.

Pros:

Excellent proposal generation
Strong bill of materials functionality
Good concept and user interface

Cons:

Ongoing software bugs and inconsistencies
Time lost troubleshooting issues
Reduced confidence in calculations and outputs
Requires frequent manual verification

Overall: Great potential, but reliability issues currently outweigh the benefits.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always reliable and helpful

I have confidence that Midsummer won't let us down in the middle of an installation. Mark W has been a huge help in advising us on products and making sure we have everything we need for a smooth installation, and the rest of the team have always been helpful and efficient. The Midsummer deliveries always turn up when they should do, and it's always easy to deal with the team on the phone when delivery dates need to be moved at short notice. The products are well packed, and on the one occasion when the wrong (but very similar and easily mixed up) product was sent, a 2-min call to the team was enough to get the right product out to us for pre-10am delivery the next morning, meaning that we weren't held up in any way.

They are also surprisingly competitive on the smaller components too, which is where I some distributors would hide a massive markup, so it's great to be able to get everything in one delivery rather than having to deal with multiple suppliers.

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We've been using Midsummer since 2021…

We've been using Midsummer since 2021 and have had a very positive experience throughout.
The service is excellent, orders are processed efficiently, and when issues do arise they are dealt with quickly and without fuss.
Special thanks to Brychan for his continued support and assistance.
Would definitely recommend.
Mike
Spectra Solar Ltd

3 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional

More than just a supplier....the team are responsive, knowledgeable and supportive. We wouldn't use any other supplier for our PV and solar materials since dealing with Midsummer. A great working partnership has developed in such a short period of time. Highly recommended.

1 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What an incredible customer experience…

What an incredible customer experience we have just had with Midsummer Energy.

We were faced with a challenging situation involving the supply and urgent delivery of an air source heat pump, which needed to be on site before 10:00am the following morning. At such short notice, we knew it would be a difficult task.

Zac immediately stepped in, located the required unit, and got everything moving without delay. Erin then took over and somehow managed to arrange delivery before 10:00am the very next day – something we genuinely didn't think would be possible.

Throughout the entire process, communication was exceptional. We were kept fully informed at every stage via both email and telephone, giving us complete confidence that everything was under control.

In an industry where great customer service can be hard to find, Zac and Erin truly stand out. Their professionalism, efficiency, dedication, and commitment to helping customers is a credit to both themselves and Midsummer Energy.

These two are absolute stars and a huge asset to the business.

World-class customer service at its very best. Thank you both for going above and beyond.

Kind regards,
Nirav Patel
Evolve Renewables

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service on every order

We've been using Midsummer Energy for all our solar and storage requirements for the past three years as they provide an excellent service. It feels like they are part of the team and we certainly value the relationship

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Midsummer Energy - more than just a wholesaler

Midsummer Energy have been much more than just a wholesaler for us. Their team is always willing to offer advice, provide technical support, or put us in touch with the right people when we need assistance.

A special mention to Vicci Daines, who has been an excellent point of contact for our business. She is always friendly, knowledgeable, and happy to help, keeping us informed about new products and ensuring we have the support we need.

The whole team consistently goes above and beyond to accommodate our requirements and ensure deliveries arrive on site when needed, helping us keep projects running smoothly and on schedule.

A reliable and supportive partner that we would highly recommend.

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid At All Costs !!!

I have never used such an awful business, rude, arrogant and extremely unhelpful, there are many suppliers out there, I notice they are now using fake possitive reviews too !

Don't Choose Midsummer Energy !!!

22 mei 2026
Review zonder uitnodiging
Logo Midsummer Energy

Antwoord van Midsummer Energy

We take all customer feedback seriously and are sorry to read that you feel this way about your experience with Midsummer.
All reviews published about Midsummer are from genuine customers and are independently managed through Trustpilot's verification processes.
As this review has been left anonymously, we have been unable to identify the customer or investigate the circumstances surrounding their comments. We would welcome the opportunity to understand what happened and see whether there is anything we can do to help.
If you are a Midsummer customer, please contact us directly at trade@midsummerenergy.co.uk with your account details so that we can look into the matter and work towards a resolution.

Beoordeeld met 5 van de 5 sterren

A great company that really goes the extra mile

I think Midsummer are a great company. Nothing feels like too much trouble for our account manager Lizzie and even when she's not available the rest of the team are able and willing to help. Their customer service is tip top and the whole ordering process is so easy. From checking stock on the portal to getting our delivery everything runs like clockwork. The best prices too... can't really ask for more.

27 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Its such a shame when what could have…

Its such a shame when what could have been a great company with great potential is completely undermined by a few incompetent and INSOLENT members of staff.
Never using you again.

22 mei 2026
Review zonder uitnodiging
Logo Midsummer Energy

Antwoord van Midsummer Energy

Thank you for taking the time to share your feedback.

We appreciate that the additional verification steps were frustrating. However, these procedures are in place to protect both our customers and our business from fraudulent activity, which unfortunately affects the industry on a regular basis. While this did extend the timescale, the checks were necessary before we could proceed safely.

We are pleased that the required confirmation was received and the matter was ultimately resolved.

We take comments about customer service seriously and will review the concerns internally. At the same time, we are committed to maintaining a respectful environment for both customers and staff, and we do not expect our team to continue conversations where interactions become abusive.

We are sorry to hear you feel disappointed by your experience and appreciate the feedback provided.

Beoordeeld met 5 van de 5 sterren

Purchase off grid system for narrow boat.

I purchased my off grid system for my narrow boat from the team at Midsummer Energy. Their service has been exceptional, from welcoming me to an initial discussion at their office in Cambridge to the after care in supporting my instillation. Friendly, knowledgeable and responsive, all you need in a supplier. I'd especially like to thank Mike.

15 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't recommend enough *5

CRC Electrical and renewables have been using Midsummer for a number of years and have always found the range of products second to none. Its a one top stop for all things solar and the perfect supplier to use if you want to build a successful solar business. Our account handler is Ed Hawkes he is very knowable and moves mountains for us every week in order for us to get the stock and prices we need. It was not long ago we where spending very little with midsummer and shopping around all the smaller supplier for the best prices. Since Ed has taken over our account he has sourced us amazing prices and gives us impeccable service. We now get 90% of all our solar products from Ed at midsummer and that is largely testament to him and his managers allowing him to make the right decisions to help us grow.

If your a solar company I would strongly recommend getting in contact with midsummer and asking for Ed

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% recommended for Solar Installers

We use Midsummer for 99% of our installations. They have an excellent selection of quality, reasonably priced products and the integration with Easy PV makes it super easy to order/edit/pay for your kit.

Our account manager Vanessa is friendly, helpful, approachable and usually replies to queries within the hour. She's so efficient and makes our job much easier!

Developments in the past 6 months such as editing your own orders, next day delivery and live availability of products have all been smoothly rolled out and really useful. We particularly loved the free delivery offer throughout January and February!

I would 100% recommend using Midsummer for Solar installers.

6 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

There was a delay on our order, the courier said the pallet had been "mis-routed"..

Got in touch with my account manager, they got the delivery rearranged for the next day , with a two hour booked slot that we could make arrangements around

A little bit inconvenient, but these things do happen, but it's great to know they're are only an email away when you need them

Really good customer just as I've come to expect from midsummer. no wonder they come so highly recommend

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Midsummer and Vanessa always has our back!

Been using Midsummer for years and our account manager, Vanessa, always goes above and beyond. Don't know what we'd do without her!

The main customer service team are always right there to back you up too.

Thanks Ness!

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company & amazing customer service!!!

We have been using Midsummer for quite some time now, and I must say we are very impressed.

All their products are delivered on-time and in full. They stock almost everything we need, and if they do not have it, then they do try and get it for us.

A special mention goes to Penny Takou. She has been our guardian angel. Anytime we need help or have questions, Penny is always at hand. She is on top of her game and is the main reason I am leaving this 5-star review. I am very impressed with the way she conducts her day to day work and is always looking to go the extra mile. It is hard to find honest hard working people and Penny is definitely one of them. She is the definition of world class customer service and is a great asset to Midsummer.

All in all, this is a fantastic company to work with, and I could not recommend them enough.

Best wishes,
Nirav Patel
Evolve Renewables LTD

22 februari 2024
Review zonder uitnodiging

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