Miller Homes Reviews 

Harry and Alex completed the jobs that was asked of them no complaints quick and efficiently.

Christopher Smith was very professional and did all the repairs satisfactorily

Harry came to sort some issues with our new build and not only did he do the work, he was also friendly & went above and beyond. Great guy and Millers is lucky to have him! (Harry the joiner)

Chris Smith did a fantastic job at our home. Although the jobs were small his been professional and went the extra mile and fixed some other small bits. I also need to mention that the full experience has been really great and everyone from the sales and builders team (Ella/Elliot/Josh) to after care team (Chris) has done a great job looking after us and our new property ! Thank you

Chris Smith came round to do some work and was very professional and provides great customer care. Highly reccomended and seems very reliable.

I’ve only just started my journey with Miller Homes, but so far the experience has been very positive.

The overall development and home designs look impressive. I feel comfortable and well-informed at this early stage.

Mandy has been especially helpful—she is friendly, approachable, and quick to respond to any queries. She has made the initial process smooth and reassuring.

Looking forward to continuing the process with Miller Homes.

We bought our first home with Miller and had seven years of being really happy there, having started a family we out grew our first home and decided to look at the new Miller estate at Langley Chase, i dropped in with idea of just being a bit nosey and in no rush on the 31st of March and really liked a particular Plot with the Help of Liz, i immediately went home to tell the wife and explain the benefits of a part exchange and maybe we should look at it. We decided to go for it as it took away the stress of selling our old home and got us quickly into a new home far more suitable for our family needs, when I say quick I mean quick as mentioned initially walking in on the 31st of March we had moved in on the 19th of June! This mainly in part to the help of the fantastic sales team at Langley Chase.

Now in any house move it is stressful and scary and more than a few oh my god moments but I have to say a special mention to Liz and Tara who helped us through everything and resolved any issues or concerns super quickly and with the care for us and how stressed we had been thank you for making a big life event as easy as possible.

A huge thank you to Minde for the snagging repair works carried out at the Fairways, Wombwell on Friday. Such a lovely guy, nothing was too much trouble and the finish was completed perfectly. The ‘move in day’ look, just what the customer wants from their new build home is now restored :)

He’s an absolute credit to you Miller Homes.

We had a very useful and interesting visit to your Deer Park development in Farnham this afternoon.

Your Sales Consultant Georgina was very helpful and informative and accompanied my wife and I to view Plot 10, which was the particular Briarwood 4-bed house type and plot that we had travelled to see. She also explained what other 4-bed house plots were also still available.

She told us what extras were already fitted into the property, what current incentive was available regarding Stamp Duty and our possible use of your Assisted Move scheme regarding the sale of our own house, which is "ready-to-go"to market with a local agent in Guildford where we currently live.

My communication with team (Jackie and Alison) were really good - prompt and professional. My first visit to site was equally good, we were able to see some properties but not the very one I desired but I was able to see what their finishing was and got a close enough feel for what my property of interest might look like. The team are knowledgable, patient and have been very supportive

Jackie and Alison at Portside village has been so helpful and supportive. The journey so far with us getting our new home with Millers home has been so pleasant. Great work Jackie and Alison, I will definitely recommend to my friends.

Harry came round to fix up some bits that we’d reported as damaged on our Miller Homes new build (The Avenue, Wakefield) and was an absolute class act - sorted the replacement cupboard doors quickly/efficiently, was polite, super friendly and didn’t mind the dogs hassling him! Absolute gent and a job well done.

Colin D-F was the decorator that fixed our screw pops, fixed movement cracks and also went the extra mile and filled in some holes we had caused ourselves.
Would highly recommend. Clean, tidy, polite and did an excellent job.

Do not recommend buying a home from Miller Homes at all. Pre sales team are amazing, but customer services are a complete let down. We have struggled to get roofing issues sorted for 8 months & they still haven’t bothered to rectify. They don’t follow their own complaints policy by giving an action plan. They say they will act to avoid being held accountable, but then don’t. Have had to escalate to the ombudsman. Don’t bother putting yourself through this stress.

Popped in to ask a few questions about our new house and the estate in general. Kerry at Miller Homes in Consett was great - very warm welcome and did all she could to answer our questions in detail - looked for relevant information to give us. She genuinely wanted to help and possessed a customer service attitude that is welcomed. Thank you.

Chris Smith came today to help with an issue regarding our kitchen fitting. Very speedy service and Chris was really polite.

Alex from Miller Homes attended a follow up appointment for snagging today and has done a great job!
Thank you for being thorough and tidying as you go. Another great asset to the customer services technical team.
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Although we ultimately decided not to proceed with the property, we wanted to recognise the fantastic service we received from Louis throughout the process.

Louis was incredibly helpful, approachable and professional from start to finish. He kept us well informed, answered all of our questions and made the whole process feel straightforward, without ever making us feel pressured.

Our decision not to proceed was purely due to another property becoming available and was no reflection on the service we received. We genuinely couldn't have asked for more from Louis and would happily recommend him to anyone looking to purchase a property.

Miller Homes sent out a notificatìon to all the residents of there development in Oakley Basingstoke advising that there contractors would be implementing some road works on the main road in and out of the development this notification was sent to all residents a few weeks before the work commenced on Thursday 30th July.
On the commencement day there was absolute chaos as there was a lack of traffic management in and out of the development and a parked trailer had been parked on the main Church Acre road which took up the majority of the road and caused cars to mount the pavements or try to squeeze past the trailer which ultimately led to damage alloy wheels.
I sent Miller homes photo evidence of the scrape marks on the kerbs and on the pavement but there response was that they were unable to establish that miller homes and there contractors were responsible for the damage to my vehicle and that I should push the damage of my wheel through my car insurance. Both Miller Homes and there contractor did not have the appropriate traffic management in place on Thursday 30th July and this in turn caused the chaos and damage to my alloy wheel. The customer services team are trained to push all these type of issues on to the residents and public to prevent financial liability away from them, they are not customer focused at all. I have seen the Miller homes reply and I did provide photo evidence of the wheel marks on the kerbs and pavements but they refused to use this as proof of evidence

Colin from Miller SE Scotland customer care did an amazing job of plastering a very large and deep section of internal wall. The blend is seamless. He also painted the front and back door perfectly as well leaving a flawless finish. A skilled tradesman who obviously takes pride in his work.