Mimi Beds Reviews 193

I recently purchased this convertible crib for our baby, and overall, I’m really impressed! It arrived well-packaged with clear instructions, and all the pieces fit together solidly. The solid wood construction feels premium and secure, with no wobbling or cheap particle board vibes. We’ve had it set up for a few months now, and it’s holding up beautifully.
The only area where I think the manufacturer could do a better job is with the crib door (side gate) fasteners and alignment to the frame. The door mechanism works fine and feels secure once engaged, but the alignment isn’t always perfectly flush right even after trying to make sure all the other parts are assembled according to the manual, the fasteners/hardware could be a bit more well designed for plug and play.

The bed looks nice, but it is very unsteady and not tall enough. The mattress does not fit properly, leaving a gap on one side where my daughter’s foot could easily get stuck. For safety reasons, I wouldn’t recommend it.

We recently got the Dream Raft floor bed for our toddler, and it's been a game-changer. My son just loves it—he's so excited every night and spends tons of time playing, reading, and lounging in it during the day. He falls asleep quickly and sleeps soundly through the night, looking super comfortable and relaxed the whole time.
The materials are above expectations: solid wood that feels premium and well-crafted, with a beautiful natural finish that matches our home perfectly. No cheap vibes here—it's sturdy and clearly built to last.
Setup was very easy too. The instructions were straightforward, and it only took me about 30-45 minutes with basic tools—no major headaches.
Huge thanks to Mimi Beds for creating such a wonderful Montessori-inspired bed that promotes independence while keeping things safe and fun. Highly recommend to any parent transitioning to a floor bed!

So far things are not going well. I ordered the bed in November and have had to hound the company to find out if it is coming. Apparently the bed is with purolator but I have my doubts. The company said they will not refund me as it is in transit.

I like the look of the bed and does what I need for a reasonable price. However, the bed is not as sturdy as I was hoping for. Like other reviews have said, the bed will be especially wobbly when the gate is removed in the future. The slats were also pretty thin and don't feel sturdy.

Ordered the bed Jan 14 by Jan 21 it wasn’t here but I had shipping label with no updates, emailed Mimi Beds that day got a prompt response and within minutes of that Canpar (courier) updated status and bed was here by the 26th would have been the 23rd but snow storm. Absolutely love the bed enough space for me to lay in when my little one isn’t feeling good, definitely recommend!

Issues with shipment
For the price I was expecting a good customer service. The company does not have a working phone number, they do not reply emails and my bed shows delivered in QC regardless of my address being in Ontario.
Not sure if I should right away ask for a refund because this whole experience has been terrible. There is no confirmation of when I should receive my items.
They do not reply emails, but I do hope they reply a bad review.

I loved Mimi beds! Cute and my kid loved it. Good design and quality.

Love the twin bed we bought for my daughter! Really comfortable and great value. We picked the raft bed bundle!

We purchased the Ary House Bed for our 2 1/2 year old granddaughter and she absolutely loves it. It makes sleepovers that much more special!

I love the design. However, I’m a bit disappointed with the quality, especially for little ones. There were many wood splinters, so I had to sand them down. Another concern is that the gate will be wobbly when we remove it.
Additional: Reached out like they aid and no reply. Seems like they don’t check their emails or care!

I didn’t want to leave a negative review, but unfortunately I have no choice. My daughter’s mattress is arriving today, yet the bed frame I ordered has still not shipped. Mimi Beds has told me the frame is “in stock,” but claims the carrier hasn’t picked it up. When I contacted the carrier directly, they had no record of the tracking number provided.

Because of this delay, I requested a refund for the bed frame since it has not shipped. I already sold my baby’s crib with pickup scheduled for tonight, and now I’m left with only one bed for two children—a toddler and a baby.

Instead of processing a refund, I’ve been given vague responses and delays. At this point, all I’m asking for is a refund so I can purchase another bed frame for my daughter. This situation has been extremely stressful and disappointing.

We waited 20 days to receive our order. When the bed finally arrived, essential parts were missing, which made the product completely unusable.

It has now been another 20 days since the bed arrived, and despite multiple follow-ups, we still have not received the missing replacement parts.

There is no phone number listed on their website, only an email, and responses are slow, unclear, and unhelpful. We have not received any firm shipping date or resolution.

We also submitted a review directly on their website, but it was never posted. This explains why all visible reviews are 5-star only, which does not reflect our real experience.

Overall, this has been extremely frustrating and disappointing, especially when ordering an important item for a baby. We would not recommend this company based on our experience.

** BEWARE: HORRIBLE CUSTOMER SERVICE & UNREALISTIC PROMISE TIMES **

January 221st update:

they responded her that someone would be in contact, magically someone was. I gave them 2 business days to update me with confirmation the carrier has been contacted and pick up has been arranged, I was told it would be. After 2 days I had to follow up and then I got the exact same reply with a tracking number and that the carrier would provide remaining updates even though the arrangements for pickup were never made and it was still in “label created status”. This was not sufficient for me, I requested a full refund since nothing had been fulfilled and I wasn’t getting any real information or help. They have officially provided a full refund and I will be purchasing elsewhere and family members that were awaiting our bed to arrive before ordering will no long be supporting either.

Horrible experience.
Ordered a bed December 27th, provided with a tracking number on December 29th. When I contacted Mimi Beds they told me it was waiting for Purolator to pick it up, I contacted Purolator after a couple of days and they let me know Mimi Beds had not yet contacted them to arrange pick up. I contacted Mimi Beds again and got the same response that it’s awaiting Purolator to pick up which is a complete lie because they have yet to even contact Purolator to arrange pick up. I have sent multiple emails with no response. I have also sen an email asking for them to cancel the order and refund me because I’m not sure this company is actually real with the absolute horrible customer service and shipping timeframe even though it says it ships within 48 hours. At this point I just want my money back and I will go elsewhere because I don’t want to support a company that doesn’t seem to care about their consumers, providing the company is real and not a scam.

I placed an order in November 2025 for the bed, mattress and bookcase. The mattress and bookcase were delivered early December. I reached out on December 12 when the bed didn’t arrive as expected. I was provided with a UPS tracking number which showed the bed still in transit. The tracking updated to delayed a couple of days later. Understandable so I waited. Flash forward to January and the bed still hadn’t arrived. I reached out via email, messenger and the online support request. I received a response via messenger that indicated a support ticket was launched with the logistics team. This was over a week ago and no update. The solution is simple. Send me another bed and claim the lost item through UPS. I simply want the bed that I ordered as my granddaughters Christmas gift. The lack of communication and solutions for their customer is unacceptable.

After multiple weeks of the item not being shipped I inquired about our bed and was told it was in the hands of the shipping company. No shipping info was available so I contacted shipping company ans they confirmed that they did not have possession of the bed yet so we were lied to. 3.5 weeks later now and they haven't answered emails or the online request they told me to fill out. I have asked for a refund ASAP and hope this is put through as I no longer want the bed.

Pire service clientele.
J'attends un lit depuis des semaines. Ils ignorent les courriels. Ne répondent pas sur les réseaux sociaux. Le produit n'a jamais été recu par la compagnie de livraison. Incroyablement decevant

Very cute! Not gonna lie, I was a bit stressed waiting for the mattress since the bed arrived first… delivery was slower than expected because of the weather. But once everything finally arrived, wow. The bed is amazing quality. My little boy absolutely loves it and keeps showing everyone “his bed” 🥹

Customer service was honestly great. We were sent the wrong bed at first, which was frustrating, but they took full responsibility right away. They handled the return and replacement without any back and forth. Mistakes happen, but the way they dealt with it made a big difference. The bed we received in the end is beautiful and my little Holden loves it.

I ordered a Queen Size Montessori bed from Mimibeds on January 3, 2025, and selected their Ship Next Day option. Weeks later, the bed still had not shipped.

The most frustrating part is that Ship Next Day is clearly advertised and charged for, yet not honoured. Only after reaching out did I learn the bed was still waiting for a shipping label, with no confirmed pickup date. There was no proactive communication or transparency about delays or when I can expect my order.

In my opinion, this feels sneaky and makes the business model seem shady. Advertising next-day shipping when items are clearly not ready to ship is misleading, especially for parents making time-sensitive purchases.

Based on this experience, I would not recommend Mimibeds if you expect honesty, transparency, or reliable shipping timelines.