Mina Tours Reviews 

We arranged Umrah tour through Madiha from Mina Tours in April 2019 who was excellent in arranging all the formalities, from the flights, hotels and transport. Madiha was able to take our needs and customised requirements and give us a custom package with stopover in Cairo as we also wanted to see the Pyramids before going for Umrah. Madiha kept us informed on every step of the way and issued the Flights, Hotels and Transport voucher in good time. Visa process was very straightforward and again completed in good time.

I will be referring Madiha to my friends and family and will not hesitate to user Madiha at Mina Tours in the future.

Hi I have received a very good polite and friendly service. I specially wanted to appreciate Hashim Ali. His dealing with us was remarkable. He was ready to listen my requirements. He was considerate towards our limitation physical and financial. His approach towards customer satisfaction was examplary. He was trying his best to find the best package to fulfill our requirements at very competitive rates while doing this he was also managing expectations that we do realise that with financial limitations package limitations will be there but in such a nice way that you don’t feel embarrassed. I will definitely give him 5 star rating and will recommend to friends and family.

Best service I have recived from Mina tours
I am really pleased with Hasim Ali he was extremnely helpful. He manage to issue my visa in very short time and booked my flight and a very good hotels in a very low price.

I highly recommend to every one . Very helpful extremely happy...

Honestly the best service I received from Mina Tours. Arranged my Umrah visa in just 4 days time. Service was amazing from the initial phone call to receiving my Umrah visa. Thank you for all your help.

I am thankful to Hashim of Mina tours, for arranging my memorable travel with short notice.

I had been to different travel agencies for my Omera package but service level I had been given by Faizan ayub (Mina travels) was exceptional. My Omera Visa notice was very short every other travel agency was asking about 2 weeks time to arrange visa but Mr Faizan arranged my visa with in 4 days time. All I can say this could not be possible with out his efforts of arranging Omera visa in very short time. 10/10 on everything. The package price given by him was unmatchable and best in the market. Thank you so much MR Faizan Ayub and Mina travels for making this trip memorable.

This is my first time using Mina Tours, I am very happy with the service I received from Muhammed Danish (consultant). He made the experience comfortable.Good communication during this process.

He helped us with our Umrah visas and Flights, and hotel accommodation. Hotel in Madina was very close to Haram with only a 2 minute walk distance. The room decor was bit outdated but who look for these when intention is prayers.

We do have a problem in Mecca when hotel management informed that they don't have our reservations. I contacted Muhammad Danish and he sorted out this matter and save the day for us.

Definitely I recommend Mina Tours after the experience I had & will be using them once again thanks to Muhammed Danish.
Dr Haider (Sheffield)

This is my first time using Mina Tours, I am very happy with the service I received from madiha (consultant). She made the experience comfortable and she gave us very suitable package.. .

She helped us with our Umrah visas and Flights, and travels. Hotel in makkah was very good very neat and tidy.... Not far from haram shareef

Definitely recommend Mina Tours after the experience I had & will be using them once again thanks to madiha(consultant) she is a gem..... Thank u madiha and i recommend mina tours to all.. And definitely madiha's services as well....

This is my first time using Mina Tours, I am very happy with the service I received from Muhammed Danish (consultant). He made the experience comfortable.

He helped us with our Umrah visas and Flights, and travels. Hotel in Marina was very good with only a 2 minute walk distance.

Definitely recommend Mina Tours after the experience I had & will be using them once again thanks to Muhammed Danish.

M.Idrees (Dudley, UK)

My experience with Mina tours was excellent. Madiah Amish arranged my Umrah visa very professionally. I always research the market well, and thats what i did this time. Mina offered the best pricing at the same time Madiah provided me the best quality of customer service. She kept me updated throughout the visa process. I am sure i will use Mina tour service again. Madiah is an excellent worker and i think she should be promoted.

THE WORST EXPERIENCE OF MY LIFE.
This company ripped off my husband and I when we were travelling for Umrah. After paying our deposit they asked for and additional £100 because THEY made a mistake booking the wrong number of nights in the hotels, they then said that the visa prices had been increased by Saudi and we had to pay another £50. After three months of torturous phone calls, we agreed to pay £50 additional for visas. When we went to collect our visas with the Agency that Mina Tours uses - we were informed that no prices were ever increased. When we called Mina Tours to ask why they lied, they threatened us and told us we were lying and they never said that Saudi increased prices. They said that Allah was watching and we are doing wrong when we are going to Makkah for Umrah. Riddled with guilt we kept quiet, and left for Umrah. We had a connecting flight which took us over 24hrs from UK which is fine but MinaTours did not book any Halal/vegetarian food in the planes for us so we were starving when we arrived in Makkah.When we arrived at our hotel in Makkah at 5am, we were told that our hotel room was not paid for and we needed to pay hundreds of pounds...we had to stand and wait for over an hour to wait to sort out the situation before making our way completely knackered to Haram for our Umrah. Absolutely gutted at how unprofessional and badly this company operates. STAY AWAY FROM THIS COMPANY. THE OTHER REVIEWS ARE WRITTEN BY PEOPLE THEY KNOW AND BAD REVIEWS ARE BEING DELETED.

This tour operating servic has been excellent. I’ll especia like to thank Faisal Anubis’s for his very good work and excellent communication. Well done.

your agent MR FAIZAN AYUB was excellent. Very little problem
I will use this agency again inshallah allah

Fakhama provided a great customers service.

Wonderful experience Will definitely come back.

Very good and prompt service by mr fayzan on behalf of Mina tours. Will choose in future again and recommend to friends as well.

Excellent service from Mohammad Faizan very good and quick in replies, Well done. will recommend to my friends too

Sister Fakhama Khannam from MInatours handled our 7 nights Umrah and Medina booking.
Everything happened exactly as she told us and our whole trip was very successful, alhumdolilallah.
Will be using Minatours again for sure.
A&R

Mohamed Waquas (Mina Tours)

First I want to thank u for all your help with organizing the Omrah trip in first week of Ramdan for me and my friend Soufian.

Everything was great, we got a realy nice double room with amazing Sohor.

The flights went smooth, the hotel was very nice and not too far from the Haram.

All the cars transportations from and to the airports and to Madina was on time with friendly drivers.

Mohamed Waquas was very friendly and professional, he even WhatsApp me when i was in Mecca to check if everyting went well.

JazakAllah khair brother for everyting you done.

The only thing that was missing on this trip, was to stay for a few more days ;-)

Zouheir

Muhammad Danish was very efficient and professional throughout the whole process.
Will definitely recommend him

I went umrah for the first time with my family this april and the whole experience was exceptional. To guide me through was brother Mohammed Danish in Mina Tours. He helped me through my whole journey and answered all my queries with comfort and ease. He organised my visa, hotel and all transport up there. Well done mina tours will recommend anyone to try them as they are well organised and know individual requirements well.