Learning materials are bite size, quick to work through and easy to digest while still retaining all the links to do furthermore comprehensive study. The weekly buildup of knowledge keeps what you've... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It is shocking to see that MindTools, a company providing professional development content doesn’t understand what good customer service is. I had a subscription that I rarely used. When it aut... Toon meer
Bedrijf heeft geantwoord
Deep insights + Wide perspectives!: Mind tools is a combination of going deep & exploring wide! I like the range of topics and also the incisive details inmost of them. Certainly this must be par... Toon meer
Having a leadership library with different instructors and content is key. I can search any subject and find a short or long video or class or read a quick article to refresh my knowledge any time. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mindtools is dedicated to helping you build on your skills and capabilities so you can enjoy the career you deserve. Our on-demand platform contains thousands of resources in a range of formats designed to give you actionable insights to develop your personal and professional wellbeing.
Contactgegevens
21 Young Street, Edinburgh, , EH2 4HU, Edinburgh, Verenigd Koninkrijk
- mtegeneral@mindtools.com
- mindtools.com
3,1
Gemiddeld
146 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Relevant and timely resources
These resources are relevant and timely. I appreciate this site very much.
23 april 2025
Antwoord van Mindtools
Thank you for your feedback. We are pleased that you appreciate our diverse range of management and leadership resources. Our content is updated regularly to keep it relevant and timely, and to help you - and all members - throughout your leadership journey.
Best regards, the Mindtools team
Great resources and the place to go to for inspiration
I have been a member of Mind Tools for a long time both privately and through my employer, the information provided, the tools and the self education opportunities are endless and up to date. Will continue to refer to Mind Tools. Thank you.
23 april 2025
Antwoord van Mindtools
Thank you for your feedback and your long-time support. It's great to know you continue to benefit from our management and leadership resources. Our content is updated regularly to help you continue developing throughout your leadership journey.
Best regards, the Mindtools team
Antwoord van Mindtools
Thank you for your feedback. We hope you continue to enjoy our diverse range of management and leadership resources. Our content is updated regularly to keep it useful and to help you continue developing throughout your leadership journey.
Best regards, the Mindtools team
Access issues
I cant get access because the system is refusing my password. It also throwing an error if i try to reset. I never got access but my money was deducted. I raised a ticket and made follow ups and got no response at all
27 maart 2025
Antwoord van Mindtools
We’re very sorry about your experience with the sign-up and account email verification, and that we didn't respond as well as we should have at the time. We strive to make all our processes as smooth as possible. Our records show that a refund was made in April.
Best regards, the Mindtools team
Great resource for teaching and personal development
I have used Mindtools materials for many years to inform my leadership thinking. I find the resources really informative and helpful and am happy to recommend.
14 februari 2025
Antwoord van Mindtools
Thank you for the positive review. We hope you continue to enjoy our management and leadership resources. Our content is updated regularly to help you continue developing throughout your leadership journey. Best regards, the Mindtools Team
I’m a new member and very impressed…
I’m a new member and very impressed with tools and helpful information available on Mindtools
24 januari 2025
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy our content to develop further!
Best regards,
Mind Tools Team
I created an account but didn't get an…
I created an account but didn't get an email confirmation and yet I was charged the yearly amount. Now I'm scrambling to find the information and to login. Forgot password doesn't work.
24 januari 2025
Antwoord van Mindtools
Hi there, we're sorry to hear about this issue.
We can see that you are working with one of our support team to resolve this matter but please reach out again if this is not resolved.
Kind regards,
Mindtools Team
Consistently delivers great material
I have been a member of mindtools off and on for many years and I only have great experiences to report. My favorite thing is the Bite Sized learnings. They are not too long and not too short. Just the perfect length for a skill transfer training session. There are so many options too.
9 januari 2025
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy our content to develop further!
Best regards,
Mind Tools Team
Great Site to Subscribe too 💙
I used Mindtools for an assignment at Post University. I was pleased with my interaction with their site. I subscribed to them, but then decided I couldn’t afford it. I reached via email and canceled it which they did immediately plus the CSR James issued me a refund! Wow what class in a business 💙🔥💙🔥
7 januari 2025
Antwoord van Mindtools
Thank you for the positive review! We wish you all the best in your future development.
Best regards,
Mind Tools Team
Very good material
Very good material. I would like to be able to find the material in more efficient way.
23 december 2024
Antwoord van Mindtools
Thank you for the review. You may be interested to know that we're developing and AI tool within Mindtools that will be able to help you solve work related problems and suggested relevant content to you. This should be available in the next few months!
Best regards,
Mind Tools Team
The information has been engaging and…
The information has been engaging and credible. The site is user friendly. Good beginning so far!
17 december 2024
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy our content to develop further!
Best regards,
Mind Tools Team
I cancelled my subscription on…
I cancelled my subscription on September 14, 2024, however Mind Tools continues to bill my credit card each month.
23 december 2024
Review zonder uitnodiging
Antwoord van Mindtools
Hi Katherine,
We're sorry to hear about this. Please contact our support team at mtecustomerservices@mindtools.com and they will happily look into this for you.
Best regards,
Mind Tools Team
KSA Tools Rockstar
Great tools. Easy to find templates and training resources to enhance and develop my KSAs. Key tool that constantly use and tell others about.
9 mei 2024
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy our content!
Best regards,
Mind Tools Team
I am enjoying the skill bite courses!
31 oktober 2024
Antwoord van Mindtools
Thank you for the positive review! We are pleased to hear that you enjoy our Skill Bite courses.
Best regards,
Mind Tools Team
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy Mind Tools!
Best regards,
Mind Tools Team
Trying to cancel as never use this …
Trying to cancel as never use this Won’t let me reset my password
28 oktober 2024
Antwoord van Mindtools
Hi Mortimer,
Thank you for your review - we're sorry that your not satisfied with our service.
Please can you reach out to our customer service team at mtecustomerservices@mindtools.com and they will happily close your account and provide a refund if applicable.
Best regards,
Mind Tools Team
Trustful tools
14 oktober 2024
Antwoord van Mindtools
Thank you for the positive review! We hope you continue to enjoy our content to develop further!
Best regards,
Mind Tools Team
Something for everyone
Mind Tools offers a wide variety of materials that caters to the specific needs of working professionals. There is a nice balance between theory and practice. Materials are extremely practical and can assist you in becoming a better leader, manager and employee.
7 oktober 2024
Antwoord van Mindtools
Thank you for the review and the positive feedback Julian! We have passed along your kind words to the team and we hope you continue to utilize the resources to develop further!
Warm Regards,
Mind Tools Team
Could NOT log in or change password so…
Could NOT log in or change password so NO access!
16 september 2024
Review zonder uitnodiging
Antwoord van Mindtools
Hello Susan,
We are sorry you have had this experience! Please can you reach out to our customer service team at mtecustomerservices@mindtools.com for assistance! If you send your account information and a screenshot of the error they can assist you with this issue.
Warm Regards,
Mind Tools Team
Antwoord van Mindtools
Thank you for your feedback and your 5-star rating, glad you are enjoying your membership.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.