MiracleMop Australia Reviews 

Easy to use. Easy to change heads. Simple but effective for both our caravan and home

Very happy with the appearance. It's nice and light to use, and works well.

Love the system for our caravan. Only issue I’ve had is it takes me a bit of time to get the handle to attach to the pad. No doubt it’ll get easier as I use them

Have only used it once and I am happy with results

I’m thrilled with my purchase, these are fantastic. No need to even get your hands wet. Simple clever idea. Well done.

I love the product but it took so long to get to me in the NT.

Very happy that I got my delivery most impressed on how easy to use the product and what a great product to use simple

I just like the fact that once you clean the toilet it just goes in the bin no touching

Exactly as advertised, great product!

Absolute game changer. This is the best product for cleaning toilets has never been so easy. If you are sitting on the fence about buying this product go ahead you will not use anything else. Love love love it.

I am elderly with arthritis and mobility issues.
The mop is very lightweight, easy to manoeuvre and the stick strong and long enough to enable me to clean my kitchen cupboards which I had been unable to reach. Anytime anything is spilled on the kitchen floor tiles I can immediately clean it up without having to reach down which is difficult for me.
The head grips the cloth firmly and the full task can be done without having to manage with a loose cloth. Fitting and disposing of the cleaning cloth is so easy that anyone with arthritic hands will find it a boon as I have.

Ordered the $59.95 sponge heads for my toilet wand.

Got them (not as pictured on their site - they were cheap and in plastic packs of 6), I emailed to say they don’t fit the handle I have (I explained in great detail that my handle wasn’t bought from them)

Emailed MiracleMop to ask for a refund - they asked for photos as to why the heads didn’t fit, emailed them pics, then they wanted a video, so I did that.

I said can I order just the handle to fit the heads I received and the reply was offering me 10% off buying their starter pack (another $79.95) so I said how about I pay the extra $20 to get the starter pack and they said no, our best offer is 30% off the pack.

Emails back and forth and they finally said they would give me a full refund if I send the product to China (I thought this was an Aussie company), another $26, what a con.

There was a list of things they wanted me to do for that process as well.

I emailed back and congratulated them on achieving their goal of making it impossible for a mutually agreeable outcome. I said I would let others know about all of this and haven’t heard another thing.

Mop was very poor quality and broke first use. It did not do as the videos shows. Customer service had me send the item back to china and then never collected the parcel so it’s been returned to me in Australia - another waste of money. Now they won’t answer emails.

PS - 5.5 months later and now they want me to email the Im the same email that they didn’t reply to. What’s the bet I get ghosted yet again

Made purchase, charged immediately. Mop never arrived, email contact ignored. Requested refund.

Made purchase, charged immediately. Mop never arrived, email contact ignored. Had to have bank reverse charge after a month of zero communications from them

I've posted before & I'll do it again & again.
Wind spinner delivered looked nothing LIKE THE PROMOTED PHOTOS.
Firstly, it wasn't assembled as in the photos & no mention of assembly.
Second, it came in a small box (15cm x 21cm) with 58 pieces & a couple of surplus nuts. (No reference to the supplier there).
Third, the screwdriver was too small for the screws Fourth, the little spanner was too big for the nuts.
It took my own tools, 3 engineers & a friend with nimble fingers to assemble this ridiculous contraption, only to find it doesn't even stand up because it's top heavy & doesn't spin in significant winds. Maybe it should be in Cyclone Alfred in Queensland.
This site should be shut-down for FALSE ADVERTISING.
I'm reporting it to the ACCC after reading the other reviews!!!

Terrible cheap items different from photos they lying about easy returns. You actually can return to somewhere in Europe and postage cost minimum 43$
And sometimes country restrictions not allowed to get the items. Forget about buying anything from miracle mop

I would give 0 stars. Unreliable and disgusting customer service! I ordered on 2 Feb 2025 and followed up 3 times by email as items weren’t shipped after a week and still no response as at 9 Feb and order not processed (when expected delivery was 9 Feb). DO NOT BUY from them.

Garbage. The Velcro detached from the face of the mop therefore the mop pad became jammed and detached from the mop base whenever I use the squeegee function. Therefore I can only use the squeegee function for about 2/3 of the length of the mop pad meaning that that last third is saturated and dripping water everywhere. also, the rectangular miracle mop brand bucket is very unbalanced and spills easily when carrying it by the handles

Ordered a fish sculpture from this website. Arrived and looked nothing like the image, and I mean majorly different. Also ordered with $15 express shipping and was sent via regular post. Contacted the store and was refused a refund or compensation unless I shipped the item at my own cost internationally at a heavy cost, and even then was not going to receive compensation for the express shipping that was not honoured. This store is either trying to scam you or has no idea about consumer law. Talking to them was painful and they appeared to be utter morons. I had to externally source help to get all my money back in the end. Which I did receive in the end as I was clearly legally correct. I would highly recommend to NEVER order from this store.