We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very us... Toon meer
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Lees wat reviewers zeggen
I just started up a micropress to publish chapbooks and ephemera — a proof-of-concept to start, and now three launch titles. I'm completely satisfied with the results so far. Great print quality, quic... Toon meer
The final product is everything I asked for and more! I had a few problems with my first print and they answered as soon as I reached back to them! They helped me solve my format mistakes and even off... Toon meer
Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a sligh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Prints en uithangbordenwinkel
- Business to Business-service
- Digitale afdrukservice
- E-commerceservice
- Copyshop
Geschreven door het bedrijf
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Geschreven door het bedrijf
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contactgegevens
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4,4
Uitstekend
1K reviews
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I love the multiple location shipping
I love the multiple location shipping. Quality was way better than blurb with my first printing. This was exactly what I wanted. The interface was easy easier than blurb. The AI upscaling was amazing and made so much more sense than the website complaining about problems your site just fixed for me. I liked the interface, and how it even showed a picture of where I was shipping too. The shipping want on time but that wasn't your guys fault... I even got a personal email about my different tracking numbers. Very happy customer. I'm glad I chose a Canadian company to print my book about Canada
24 april 2026
Mixam was very helpful in answering…
Mixam was very helpful in answering questions about the process for placing a large order. Liked that we could order one book to review prior to proceeding with the large order.
15 april 2026
quick order on time
quick order on time. One small feedback is it would be good if the default thickness of the bookmark was a little heavier though.
29 april 2026
great printing and it arrived on time
28 april 2026
Booklet came exactly as I had expected
Booklet came exactly as I had expected. The delivery date was met. The specs matched the output. It was my second order and it did not disappoint.
27 april 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Unreliable Customer Service
We bought a large order to print for our artbook, they gave us a date of delivery, and then immediately changed the delivery date a day before it was supposed to arrive with no reason why. This was frustrating as we expressed our concern about an event we are hosting because of our art book and the delayed shipment was too long that we had to cancel our event. We called customer service and there was no response to solving anything or reasoning why it was delayed. TRIED to use the chat and the phone number and there was genuinely no one who could pick up. Disappointing and unreliable experience and I still haven’t gotten the order yet.
30 april 2026
Review zonder uitnodiging
Antwoord van mixam.ca
We’re really sorry to hear about your experience, especially given the importance of your event.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom made, the dates we provide are estimates rather than guarantees. That said, we work hard behind the scenes to keep everything on track and get orders out as quickly as possible, so we understand how frustrating it is when expectations aren’t met.
We’re also very sorry to hear about the difficulty you had reaching our support team, that’s not the experience we want to provide. We’d like to take a closer look at what happened here. When you have a moment, please report/log the issue through your Mixam account. You can go to your order, click the “Report an Issue” button, once it’s submitted, our team can properly investigate and do our best to help.
Great product, delayed delivery
Great product, of high quality. Delivery date changed the day it was to arrive, to two days in the future, and so I lost out on potential sales as a result of its non-availability, and my customers expecting the book being available on the initial delivery date quoted. UPS essentially held onto the item over the weekend, when it was the last weekend of my show at the gallery.
20 april 2026
Antwoord van mixam.ca
Thank you for your kind words about the product quality - we really appreciate it and we're so glad you're happy with it! We're really sorry your order didn't arrive for your show.
In this case, the shipment was fully in the hands of the carrier, and unfortunately the change in delivery date and the decision to hold the parcel over the weekend were outside of our control. We understand how critical timing was for your gallery show, and how disappointing it must have been to not have the book available as planned.
That said, we don’t take the impact lightly, and we truly regret the inconvenience this caused you.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are shared as estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible.
For any future or larger projects, especially with important deadlines, we recommend letting us know as early as possible, ideally either just before confirming your order or right after, Live chat is great way to reach out to us. This allows us to provide the most accurate production timelines and keep a closer eye on your order from start to finish.
Excellent service!
22 april 2026
No customer service and No quality control
My order arrived 1 month late! There is very little and very poor customer service. Even when they tried to "fix" the problem, the product was poor quality and the ink rubbed off!
21 januari 2026
Antwoord van mixam.ca
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible. We're really sorry that your order was delayed in this case.
It's a shame we haven't heard from you sooner regarding the reprint to correct the issue. If something doesn’t feel quite right, we’re always here to help and take a closer look. In the Trustpilot invite email linked to your review, there’s a quick and easy way to report any concerns.
You can head to your order, click the “Report an Issue” button, let us know what you’d like checked with the reprint, and upload a few photos, we’ll take it from there.
Great experience
Great experience, arrived on time, great quality, staff on top of service. super happy with my hard cover book!! I would def re-order with this company.
Jem
17 april 2026
QUALITY WORK ALL THE WAY
QUALITY WORK ALL THE WAY
I am more than pleased with your quality of work. Actually, extremely pleased. The only complaint I have is with myself for not picking up on a few typos.
The colour reproduction of the many photos that were contained in my book was outstanding. I looked very hard but was unable to find anything to fault the company. Great job guys (and gals).
22 april 2026
Great job!
Mixam did a great job in publishing our family history book. Sheila at Mixam provided excellent customer service and support. Other staff members were very helpful in developing the book. Many thanks!
15 april 2026
Great product great price
14 april 2026
My order was processed fast and…
My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cancel or retaking photos
17 april 2026
Antwoord van mixam.ca
Hi Susan, it’s great to hear your order arrived quickly, thanks so much for sharing that. We are sorry to hear one set of prints came out darker than expected though.
When an order is confirmed, it acts as the final go ahead that everything has been checked and you’re happy to proceed with printing. We always recommend taking a moment to review the artwork thumbnails, The Preview, and the download the proof, as that gives the most accurate representation of how your files will print.
https://mixam.ca/support/proof
That said, it’s worth keeping in mind that digital screens are backlit, so colours and brightness can appear different compared to the final result on printed paper.
We also have lots of helpful on line support pages about colors, and how to set up your files, so you may want to give those a try, but if needs be, we also have our very helpful team on hand if you need any help or support.
I felt it was difficult to assess what…
I felt it was difficult to assess what type of paper would be needed. Having a feature to visualize the type of paper would be a good addition. Great quality for the book overall.
16 april 2026
Antwoord van mixam.ca
Hi Francis, Thanks so much for your kind words, we’re really glad to hear you’re happy with how your book turned out.
We really appreciate your feedback as well. Choosing the right paper can definitely feel a bit tricky, so that’s a great suggestion about having a way to better visualize the options, we’ll be sure to pass that along.
In the meantime, we do have a paper support page with descriptions that might help for future projects:
https://mixam.ca/support/paper
and you can also order a sample pack
https://mixam.ca/samples
Thanks again for the feedback .
Very good
I prepared the files for printing and the books were delivered to the company who hired me. I checked with them, of course, and they said the quality was excellent. I have also been part of another project that used Mixam for book-printing, with the same excellent results. It took me awhile to figure out how to navigate the process, but once I did it was easy. The most important aspect to me is quality of printing -- paper, inks and binding, and the result has been very good.
10 april 2026
Great experience throughout
Great online platform for ordering, excellent communication, and a high quality product. All in all, this was a fantastic experience. Thank you for the great work you are doing!
16 april 2026
Beautiful family memento!
Quality of final book is beautiful. We compiled several pdfs created over 25 years by family members into a single pdf with graphics, photos and text. At letter size paper, 224 pages, 100lb paper it is big but still a
comfortable weight to handle. Our back cover photo as submitted needed a tweak and Mixam communicated options and offered a perfect fix.
21 april 2026
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