Mobile-Mate Reviews 

23.964
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thankyou so much the product was exactly what I needed to replace my grandsons ipad case as I did get him a different style but he did not like it. I was excited when I found his case via google and h... Toon meer

Beoordeeld met 5 van de 5 sterren

Well, this business experience with Mobile-Mate finished pleasingly. It (the business experience) started with my thinking that I would need some protection along with a brighter colour sch... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed to purchase an adapter for my Samsung galaxy S10e, S22 and S25 so that I could download photos and documents onto a USB. Mobile-Mate responded to my email within efficient timing and it took... Toon meer

Beoordeeld met 5 van de 5 sterren

The ordering process was easy. The delivery time was very prompt. The red phone case was exactly what I wanted. It was a replacement cover for my husband’s iPhone. I would recommend using this company... Toon meer


Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel
  2. ook in
  3. Elektronicawinkel

Over Mobile-Mate

Geschreven door het bedrijf

Mobile-Mate is a very successful online company that specialises in providing a huge range of high-quality accessories for phones, tablets and other devices at competitive prices.

With our years of experience, not only do we provide great service, expert knowledge and customer satisfaction; we pride ourselves on going above and beyond our customers' expectations in pricing, product range & quality, and customer service.

We know what accessories will match your needs, and we are committed to meeting and exceeding your expectations.

Whether you're looking for a genuine leather case for your iPhone 13, an in-car charger for your Samsung device, or a case for your older phone that no one else seems to stock - we will provide you with exactly what you're looking for, and much more.

We provide a secure and easy-to-use online transaction system. We use an efficient, trackable Express Post-based delivery system that will deliver our products direct to your nominated address quickly and safely. And you can always contact us with your questions and comments - we'd love to hear from you.

Visit Mobile-Mate

Mobile-Mate - Australia's Mobile Accessories Specialist

Geschreven door het bedrijf

Shop with Confidence - Excellent Service and Reliable Delivery
At Mobile-Mate we are committed to providing the best customer service possible. Our priority is to help you find and receive the exact products you are looking for as quickly as possible. Your satisfaction is our guarantee.

Customer Satisfaction Guarantee

Exchange or refund within 3 months of purchase - we guarantee your satisfaction

Mobile-Mate is determined to ensure customer satisfaction at all times, so any purchase you make is backed by a total satisfaction money-back guarantee. If you are unsatisfied with your product within 3 months after purchase, simply email us and an exchange or refund can be arranged.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

24K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(23.964)

1.898 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Rapid response to my recent two orders.

Rapid response to my recent two orders.
Packaged and dispatched promptly.
Orders arrived as ordered and as expected.
Totally impressed with the products and service from this company.
Highly recommend them, with high confidence.

Wayne Y.

1 oktober 2026
Beoordeeld met 5 van de 5 sterren

Good value cover

Fip phone cover arrived quickly and was as good as it appeared on line. Good value item. Recommended.

30 september 2026
Beoordeeld met 1 van de 5 sterren

Supplied incorrect screen protector and…

Supplied incorrect screen protector and provided poor customer service. Bought another screen protector from a trusted company. Would not recommend buying from Mobile Mate :(

22 september 2026
Logo Mobile-Mate

Antwoord van Mobile-Mate

Dear Jody,

We are sorry to hear that you were not satisfied with your experience with our customer service team.

According to your order details, you purchased a screen protector for the Samsung Galaxy A22. However, based on your email, it appears you require accessories for the Samsung Galaxy S22.

As previously offered, please feel free to return the incorrectly purchased items to the return address listed on your invoice for a refund.

Please let us know if you have any further questions.

Best regards,
Mobile-Mate Sales Team

Beoordeeld met 1 van de 5 sterren

Disappointed - I had ordered what I thought was a…

I had ordered what I thought was a genuine Samsung cord. It does not appear to be one.

29 september 2026
Logo Mobile-Mate

Antwoord van Mobile-Mate

Dear Jan,

Thank you for contacting us. We are sorry to hear that your Genuine Samsung USB-A to USB-C Cable is not functioning as expected.

We have sent a follow-up email to assist you further and help resolve this issue as quickly as possible. Please let us know if you need any additional assistance.

Sincerely,
Mobile-Mate Sales Team

Beoordeeld met 2 van de 5 sterren

I have yet to receive my screen…

I have yet to receive my screen protectors as tou required signature to collect so they are at the aus post store rather than left at my door as I specify with my aus post account. Totally useless outcome as aus post store hours are 8am to 4pm weekdays so impratical for me to collect as i work fulltime.

28 september 2026
Logo Mobile-Mate

Antwoord van Mobile-Mate

Dear Stevie,

Thank you for your feedback.

Please note that if Australia Post deems there is no safe location to leave your parcel, the driver will take it to a local Post Office for collection. You can authorise someone else to collect your parcel on your behalf using the Australia Post app or by completing the physical notification card.

We sincerely apologise for any inconvenience this may cause.

Kind regards,
Mobile-Mate Sales Team

Beoordeeld met 5 van de 5 sterren

Another Great Purchase

Products were a perfect fit for my phone. They arrived promptly and in great condition. Shipping updates kept me informed on delivery.

28 september 2026
Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended
Delivery was fast, product exactly what I ordered/expected
Their online shop has a massive range across different phone styles

24 september 2026
Beoordeeld met 5 van de 5 sterren

Great service.

Made my order, received it the next day. Which is nearly unheard of in the rural area I live in. Product was as described, happy with my purchase.

22 september 2026
Beoordeeld met 1 van de 5 sterren

My order was worng i ordered 2 screens…

My order was worng i ordered 2 screens and a holder for my phone s26 and got on e for a s24. Screens were right .not imoressed

22 september 2026
Logo Mobile-Mate

Antwoord van Mobile-Mate

Dear Bob,

We are sorry to hear that you received the incorrect case.

To help us investigate and resolve this issue, could you please send us a few photos? Specifically, we need clear photos showing:

- The front and back of the case placed beside your device for size comparison
- Any labels on the product packaging

We apologise for the inconvenience and appreciate your cooperation.

Best regards,
Mobile-Mate Sales Team
-------------------------------------------------------------------------
Dear John,
Thank you for providing the requested information.

Based on your device details, you have the Samsung Galaxy S26 FE, which is larger than the Samsung Galaxy S26 for which the accessories were purchased. 

Our full range of accessories compatible with your Samsung Galaxy S26 FE is available here: https://www.mobile-mate.com.au/browseItems.html?model=Samsung%20Galaxy%20S26%20FE&maker=10002

To ensure you receive the correct items as quickly as possible, we recommend placing a new order online. Your new order will be processed and dispatched promptly.

To receive a refund for the returned items, please send them back in their original condition to the address below. Kindly include a note with your invoice number so we can identify your return and process your refund quickly.

Mobile-Mate
PO Box 3484
Wheelers Hill VIC 3150
Australia

Please let us know if you have any questions.

Best regards,
Mobile-Mate Sales Team

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