Mobileciti Reviews 102

I travelled from Newcastle to hopefully get a good, affordable mobile phone for my 92-yr-old mother. I'm so glad I did because Jason was SO helpful; the kind of customer help and consideration that you wished there was more of in the world these days. I came away with a happy purchase (even a free laptop case!). The shop is also pleasant to browse the good selection of other interesting devices. But hats off to Jason for making my long return journey worthwhile and enjoyable!

Great price. Great products. Jay provided excellent service. Delivery spot on.

I bought a phone through BigW market and Mobileciti was the 3rd party seller. The phone was dead on arrival and took an hour to start charging which suggests the battery was compromised by an extended discharge. The phone was made more than 3 years ago. An attempt to return it was foiled by difficult conditions that would have left me without a phone for extended period. Never again

Couldn't have asked for better service, it was absolutely the best. Ordered my new phone which was at an unbelievable price, so was initially a bit hesistant, why was it so much cheaper, but needn't have worried, it arrived safely and the phone box was still sealed. Super-fast delivery, less than a week from Sydney to Perth. Cannot recommend Mobileciti more highly, thank you, you're the best!

Aaron and the team at Mobileciti always provide great advice about the latest phones or bluetooth headsets on the market.

They range great tech accessories too. I picked up the recently launched DJI Mic 3 from their Lidcombe store for a great price.

very good trusted company my laptop came in 2 days

Smooth and convenient Click & Collect service. My item was ready on time and I was amazed by how many great products the store offers. Excellent service and variety.

I was concerned about buying a "Refurb" product but the money I was saving I felt was worth it.

I decided to pay for express delivery as I want to try the new Pocket MiFi (5g Mobile WiFi) on a trip next weekend.

I received the parcel well packed the next day via AusPost. The MiFi box was unsealed to be expected, but the MiFi screen had a plastic protector on it as did the charger. Warranty card was also included.

The item had approx 30% charge so I was able to power it up immediately & connect to it. After downloading the instruction manual, I was able to change the Network Name (SSID) & Password to one of my own instead of the defaut settings.

Overall a great experience.

Wonderful company provided great product and customer service,Highly recommend Mobileciti!

Fast click and collect ready next day. Bought night before and was ready the next day at 12.

Good customer service. Thank you.

Great customer service. I was really happy how Jane assisted me with my purchased from talking to her on the phone first to meeting her on the shop. She patiently helped me with what I am looking for.
Keep it up.

These guys were great. They were willing to match the competitor's price for a mobile phone and even kept the shop open for an extra 10 minutes as I was held up in traffic! That's the kind of service that just doesn't exist much these days. Thank you.

Amazing customer service and quick service!

Friendly staff, smooth transaction

Purchased Dji action 4 got the product and the customer service is friendly and helpful.

Efficient. Great price

As frustrated customers, we’ve been trying to resolve this issue for months with no proper response or solution. Despite providing clear evidence that our expensive robot vacuum was faulty just a few months after purchase, the company has ignored our warranty claim and dragged the matter endlessly. The lack of accountability and poor customer service is unacceptable.