Mokaloha Reviews 253

Garbage communication.
Response email written like a 6-year-old without answering the primary question which is: what is your fulfillment policy?!!!!!
3 days and counting and no fulfillment.
Subpar relative to industry standards.
Do yourself a favor and avoid this garbage company who I now recognize, having researched, is rubbish on all counts including returns.
Also, understand your product will literally be shipped from China not the US. All in, over 2 weeks to receive product.

Easy to review and make choices.

I kept receiving discount codes and when I want to apply them, I got messages that said they weren't "stackable", whatever the hell that means. Why do you keep sending codes I can't use? Very frustrating.

Took forever to receive product. Quality was terrible and way too thin (see through). Khaki color was actually peach. I paid $10 shipping for 2 pairs of shorts and after I FINALLY received them I got told I would have to pay for the return shipping. I was specific in my return info. as they had requested and their email response was they would give me 20% off my next order and didn't have to return shorts we had. Then they said let us know.
I was very specific from the get go that I just wanted to return the product and get my money back, and would not shop from the website again, but here we go....

Do not give Mokaloha your business. This is not a quality product. It is falsely advertised as a clothing brand that began out of a pure desire to create the best hawaiian shirts rooted in adventure, art and boundless exploration. The product that will actually arrives are the worst quality garments you could possible imagine that is actually from a fake company out of China. The actual products are reminiscent of what park districts and grade schools give their sports players for basketball and soccer uniforms. When you try to return the product, a rep named Kyle will tell you that he will give you a refund only if you go to their pages and leave a five star review. So essentially, they’ll just blackmail you to keep your mouth shut. Do not buy anything from this brand. And if you did, attempt to return and get a refund. If that doesn’t work, then dispute the charge to get your money back.

Fast transaction

Very easy to use and lots of choices in color and size!

NICE SHIRT, PERFORMS WELL & LOOKS GOOD.

Customer service was great. I had a problem and asked questions. They were very quick to response and answered my questions to help me with my purchase.

Easy to do,web site good,will look at more things

I was offered a 15% discount but could not apply it at checkout.
I was seriously thinking about canceling my order.
Your products are decent quality but the sizes are inconsistent and shipping and receiving your products takes an unbelievably long time

Your shirts are a good weight cotton and are very comfortable and good looking. I get complements on them.

They do tend to fray at the neck and sleeves a lot faster than other t-shirts. Drying on a lower temperature helps but does not eliminate the problem.

I was looking for a shirt like the one I purchased. If I like the fit, I will return to purchase another in a different color. I would like to know how long it will take to get to me. Please let me know. Thank you!

Waited three weeks. Terrible service terrible product. I buy 3XL shirts all the time. These are barely large, and certainly not 2XL. These are cheap knock-offs made in China, but the prices are outrageous.

Size doesn't fit. Charge for return postage, only offered 20% of return cost, and then will charge for postage again to get new shipment.

Quick customer service and quality products

Great customer service! I needed to change the size on my order (from L to XL), so I sent an email to customer service requesting the change. I was afraid that it might have been too late, and it would ship without the change. The very next morning I got a very nice email stating they made the change in time before it shipped. Nice work Mokaloha!

Super easy, nice looking shorts.

Product styles and colors got my attention. However sizes are inconsistent, and some items were limited.