Starscope Reviews 

Ordered at the beginning of December. Never received an email, order number or status on order. Had no way to track, even going to the website. Around the middle of December recieved a text saying my order was not completed and I needed to “finish” my order so I would still receive it. Bad decision, again no communication from company at all. Go to review my credit card statement and apparently my first order DID go through, they charged me, on top of that used another name and charged me again the day I had recieved that text. Total SCAM! I am now disputing the charges.

Order was accepted weeks ago. Apologies received for delayed shipment, blamed on everything current. However no estimate of delivery date offered. Very poor response compared to most other suppliers. I am canceling orders immediately.

Ordered on 12/5 for Christmas presents.
Still have not received them. They said I can’t cancel while in transit, and I must pay for return postage if I ever get them.
Scam company , avoid doing business with them. Walmart has better products and 2 day delivery. Live and learn.

I would give negative stars if I could. Ordered the product over a month ago and no one can give me an estimated time for delivery. I requested to cancel my order and get a refund. No answer from them. I think this is a scam.

Don't do it . Don't order from this company. I have been trying to contact them 40 + times per day and get the same 4 form letters as responses no matter how kind or nasty I get. I wish I'd have read these reviews before I ordered. I will never order again . This was a valuable lesson,but surely one I wish I didn't have to learn this way. The only thing I get is lies and deceit

Placed order through starscope AND paid for shipping because it would arrive by Christmas. This was supposed to be a gift. I could have ordered through Amazon (no shipping cost) if it wasn’t needed by Christmas. By 12/23, I had not received shipping confirmation so I tried to cancel this order. “Jason” promptly replied that he would “recommend” canceling this order. Never received confirmation of cancellation so again I requested an email confirmation. 1/5/22, “Janine” replied that order has shipped and can’t be canceled. In addition, she wrote,
“ As for the regular order, instead of canceling your order, why not wait for the product to try it out first? I can assure you that you will love the product.
Please also be assured that our company values customer satisfaction as a top priority. With this, I suggest that you take advantage of our 60-day money-back guarantee and try out the products first.
I would like to offer you a store credit which costs $40.96 that you can use on (website)”

SERIOUSLY?!
Enough said, plan to address through my credit card company.

I order 2 Starscope and receive1
I order2 g2 mobile phone and receive 0

They seem fraudulent to me. A month after I returned the Starscopes I haven't received a refund. After a few reminders the last I heard from them was almost 2 weeks ago claiming the delay due to "high volume".

Ordered over a month ago for a Christmas gift. Never received it and am pretty sure I never will by now.
They keep saying they're so happy I've had such a great experience!!
Really!

Just received a reply from Starscope Monocular regarding my review.
Just like I said in my review some more BS.
They never offer a phone number so I can talk to a live person.
Also like I said please do not lose your money with this company.
Here’s how they apologize, yesterday they sent me a (we are sorry) email and the way they want to make it up is to sell me two new products at 50% off so they can steal some more of my money.
These people are really no good. Please be careful.

Ordered 11 7. 2021. It’s now Jan 4 2022. No merchandise many calls and emails later are of no help. The answering service is pleasant but I want to cancel this order and never deal with this this company again. Much less eval their product. Should have gone to my tent store

Have not received item that was ordered before Christmas as a gift.
Have read many many reviews all complaining about non arrival of items ordered
Also have read of people reporting that the company thank them for their great review (as did I) even though we never gave such reviews!!
Have requested a refund just after Christmas but as of today have still not received acknowledgment of my request. Have commenced a complaint procedure through PayPal to resolve this

I ordered 4 (plus 1) of the mini binocs. When they came I opened one box and the only thing that came in focus was 4-5 feet away!!! further away blurry and nothing identifiable. I opened another box (had some wrinkles on the box (opened before?) and the lens fell out. Customer service said I had ordered 4 more (2-3 hours later =didn't!!!) that were coming. Waited 5 days, called CS and they said I ordered another order of 4 (that would make 13-15 of them!!!).
I find it curious that starscope sent an auto reply thanking me for feedback ("we're happy you had a great experience with our products" ) -NOT

Ordered for xmas 3 months ago. Spent over 100 dollars. Cant afford places that dont deliver. Very disappointed!!!

I, like everyone else have not received the two scopes I ordered with a guarantee the would be here by Christmas. I cant give you a good review until I get them!!!!!No Christmas.

Why are you allowed to do business. You should be sued for your lies and lack of service.

Why do I have to pay in U.S. $'s?

I ordered my starscopes in November for Christmas. Still have not received a tracking number. I've emailed several times. Received an email back from Elmer and one from Ghada Hajjeji at a support email telling me as soon as someone gives them the tracking number they'll give it to me. The first email like this has been 3 weeks ago.

Have NOT received my order!!
607/591/2630

Same as everyone else. Horrible! Ordered 12/7 and no response from company regarding when it will be delivered!