Monster Transmission & Performance Reviews 

248
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 5 van de 5 sterren

I purchased 6L80 street monster from these guys, it was very easy to install with their detailed instructions, it shifts great now. Madison is the one who helped me through the buying process and cor... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a transmission from monster transmission after 3 days of a professional transmission shop installing it. It gave me problems after 2 months of contacting monster. They still haven't made good... Toon meer

Beoordeeld met 5 van de 5 sterren

It was easy to shop for my transmission they had several to choose from. I picked a 4l60e the trans is tuff I’ve sprayed 400 shots 100s times the car always has slicks on it and trans is over 5 years... Toon meer

Beoordeeld met 1 van de 5 sterren

The transmission never worked from the very start after the installation. Won't shift out of 1st gear most of the time. Occasionally shifts to second but never past that. Horrible support. Never retur... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

Vehicle Transmissions are as much of a necessity to your drivetrain as is the engine. Some transmissions are re-manufactured with a firmer shift and set with various shift points. Not one remanufacturer of transmissions covers all of these scenarios so...


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

248 reviews

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3,2

Alle reviews

(248)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This company is a JOKE!

This company is a JOKE!! I was upsold to a Sportmonster 6l80 for my Silverado because I stated I needed something that can handle towing and not fail. Immediately out the box the trans pan was bent/dented in, the dipstick port and cooler line ports weren’t sealed for shipment & spending almost 5k for this trans you figured it would come with gaskets to install…

So we went ahead and installed this transmission, once installed and filled we went to start the truck, threw a bunch of lights on the dash, no start, no PRNDL indicators lit. After research found the TECHM in the transmission was missing a few pins compared to the original connector from the other trans. I called monster and they said they are sending me another TECHM & oil pan and my warranty is going to be voided…LMFAO.

THIS COMPANY IS A DAMN JOKE! STAY AWAY FROM BUYING ANYTHING FROM THEM!!

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

4l60e

The customer service I received was great. Madison got me taken care of and help with any questions I had.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor Build Quality and Horrible Warranty Process

The torque convertor for the 6l80 transmission was defective. When installed the car had a vibration it never had before. This was installed by a mechanic shop. I notified Monster Transmissions. They tried to say it wasn't their product, but it was my car. I had to take the car to a transmission shop to have perform a diagnostic test to prove it wasn't my car's fault. Then they told me they wouldn't cover the cost of the new install because the product is manufactured, and they can't guarantee it will work. That only shows they don't stand behind their products and the quality build is poor. On top of all of this, I had to pay $247 for the shipping as well. So there went my core return and then some. All of this took about 6 weeks. The car is my daily driver, so I lived out of a rental for six weeks on top of all this. They attempted to tell me that when they received the convertor it was dry and that I needed to check my TCC again and have my front pump inspected. They did rebuild the convertor. When installed for the second time, the car runs fine. No TCC or front pump issues, just a torque convertor that was not properly balanced. Stay away for this company.

27 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What went wrong as in the first time…

What went wrong as in the first time the transmission blew up just normal driving and tail shaft seal leaking. Mention all that was wrong with it. Sent back and they rebuilt it. But still wasn't shifting correctly and leaking fluid. Just getting fluster with them. Had transmission shop pull trans and found torque converter leaking and shifter seal leaking. So had them pull apart and they found used hub and just parts in it as in cheap stuff. So they rebuilt it now and works awesome now.

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dishonest Warranty Tactics, Poor Craftsmanship, and Zero Accountability

We are a professional custom auto shop with years of experience working on high-end vehicle builds. After ordering a transmission and a rebuilt NP208 transfer case from Monster Transmission, we experienced an ongoing series of major issues that cost us time, money, and credibility with our customer.

The problems began when we were given incorrect guidance from Monster’s technician, who advised us to go with a ¾” output shaft. After receiving the unit, we discovered it was the wrong length. We provided precise measurements and returned it, only to receive another transmission with a shaft that was over 6 inches long. We were then told by their technician to cut the shaft down ourselves.

Upon installation, the transmission leaked from the front pump seal. Additionally, the case port had stripped threads, something we had specifically requested be fixed during the return process, and it was ignored. The transfer case we had sent in for rebuild came back with a fluid leak, and our ASE-certified technician discovered a hairline crack that had been completely missed. That crack allowed transmission fluid to fill the transfer case.

Despite providing proof of torque converter purchase from another vendor, as required to qualify for a 3-year, unlimited mileage warranty, we were told the unit was only covered under a 90-day warranty. Most of that time had been consumed by Monster Transmission's own slow response times and repeated errors. Their customer service delays routinely lasted weeks, and our multiple attempts to contact our sales rep went unanswered.

To make matters worse, Monster Transmission curates their online reviews and only displays 4- and 5-star feedback on their website. That level of selective publishing is incredibly misleading and does not reflect the full scope of customer experiences.

When we finally received a response from their support team, we were offered a bench inspection only if we paid for round-trip shipping and diagnostic fees ourselves. After all the back-and-forth, lost labor hours, rework, and reputational damage to our business, we requested a modest $1,000 refund to help offset the impact. They declined.

Our experience with Monster Transmission has been one of the worst we’ve had with any supplier. If you're considering them for custom work or rebuilds, think twice. Their quality control, communication, and willingness to stand behind their product have been profoundly disappointing.

30 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

"F-150 new life recharge

"F-150 new life recharge

Replaced my old clunky, slipping, rattling, hard shift 18 FORD 1080r transmission with a Monster tranny from B & D, Although a difficult time consuming swap, well worth the time, its now better then new, clunks and hard shifts are gone, very smooth operating.... hope it lasts longer than the factory one, which barely made 100,000 miles"

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THIS PLACE IS TERRIBLE

THIS PLACE IS TERRIBLE. I sent them a working 700r4. worked fine no issue but we were doing a full build so customer wanted everything rebuilt or replaced. they wanted a monster transmission instead of using our normal local guy. The transmission lost 2nd and 4th gear withing 5 miles. we sent it back 2 more times at our shipping expense just to have the same result. ultimately i took it to our normal local guy who promptly fixed it up. the front pump did not have any of the updates done. the valve body separator plate was drilled in the wrong spot allowing check balls to pass through where they should not. amongst some other items I cant remember. will never touch a monster transmission again. in fact if someone brings us a car with a monster trans in it for repairs to the transmission, we will not touch it we will insist it be replaced as we do not want to go behind their terrible work.

5 mei 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

We’re very sorry to hear about your experience and that our product did not meet your expectations. We take quality control seriously, and it’s clear that in this case, we fell short.

We understand your frustration, especially given the repeated issues and shipping expenses you've incurred. The feedback regarding the front pump and separator plate is especially concerning, and we will be investigating this with our quality assurance and rebuild teams to ensure similar situations don’t happen in the future.

We realize this experience has impacted your trust in our company, and we regret that we could not make it right during the initial interactions. We’d still appreciate the opportunity to learn more and make this right where possible — please feel free to reach out directly to our management team at(800) 708-0087.

Thank you for bringing this to our attention. Even critical feedback helps us improve.

Beoordeeld met 5 van de 5 sterren

Top notch service,knowledge

Top notch service,knowledge, and quality. I couldn’t be more excited. I made changes to my engine and needed a transmission that could hold up to the HP increase. Couldn’t be more pleased

8 mei 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you! We are pleased that your experience was a good one and that we can be part of your project.

Beoordeeld met 1 van de 5 sterren

Installed 4l80e 30k miles ago

Installed 4l80e 30k miles ago, changed fluid and filter after 14k miles from install, after another 16k miles started shifting strange, checked dipstick, was full but burned terrible smell, my yukon has trans temp guage and was never run over 190 degrees ever, I’m the only driver of it as well. I used dextron6 synthetic just as I was supposed to, I was assured at purchase that it was built with all updated parts. I do not believe it was built with quality parts, no way should this be bad already, the inferior GM original made it to 225k. Do not buy this junk!

1 mei 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

We’re very sorry to hear about your experience with your 4L80E transmission. It’s clear you’ve taken great care of your Yukon — using the correct fluid, monitoring temps, and staying on top of maintenance — and we completely understand how disappointing this situation is.

This is certainly not the level of durability we expect from our transmissions, especially ones built with updated components. We'd appreciate the opportunity to investigate what may have gone wrong and see if we can assist further.

Please contact us directly at [800-708-0087 ext 2000] with your order number so we can review your case in full. We want to make this right and stand behind our commitment to quality and customer service.

Thank you for taking the time to share your feedback — we take it seriously and are here to help.

— The Monster Transmission Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, answered questions promptly. Everything has been an A+ Thanks Madison"

30 april 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you, Dennis for sharing your experience with our team members. We are happy to be a part of your project.

Beoordeeld met 5 van de 5 sterren

"Quick service

"Quick service
Everything so far has been great. Service is awesome and delivery was way sooner than expected. I’ve got it installed but I’ve gotta get the computers reset before I can judge the build quality."

30 april 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you so much for the kind words! We’re thrilled to hear that the service and delivery exceeded your expectations — that’s exactly what we aim for.

Once you’ve had a chance to get the computers reset and fully test the transmission, we’d love to hear your thoughts on how it performs. If you have any questions during the final setup or need support along the way, our team is here to help.

Thanks again for choosing Monster Transmission — we appreciate your trust!

— The Monster Transmission Team

Beoordeeld met 5 van de 5 sterren

transmission fluid

transmission fluid

Great experience, great Customer service. Always best to run the fluid Monster Transmission recommends for your build!"

2 april 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you for the awesome feedback! We’re glad to hear you had a great experience and that our customer service stood out — we work hard to make sure every customer feels supported.

You’re absolutely right about the fluid — running the recommended type is key to performance and longevity, and we appreciate you highlighting that.

Thanks again for choosing Monster Transmission. We’re here if you ever need us!

— The Monster Transmission Team

Beoordeeld met 1 van de 5 sterren

They sent me the wrong transmission. And had to get lawyer involved for my cor charge

They sent me the wrong transmission. Then took them 18 days to get me the right one. Also would not paid for my truck sitting idle and in the way for them 18 days that in sit in the way. Having to gat a lawyer involved to even try to get my core charge. I will not order anything for them ever again. They are absolutely horrible company to deal with

7 april 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you for sharing your feedback regarding your recent experience with us. We sincerely apologize for the inconvenience and frustration you faced throughout this process, and we appreciate your understanding as we work to resolve these issues.

We want to clarify that we have addressed the situation regarding the incorrect transmission and have already issued your core refund. We strive to ensure that our customers have a smooth experience, and it's disappointing to hear that we fell short in this instance.

We understand your concerns about the delays and the storage fees incurred while waiting for the correct transmission. While we strive to keep our processes efficient, we acknowledge that there were significant delays in getting the right unit to you, and we sincerely apologize for that.

Your experience has highlighted areas where we can improve, and we are committed to making necessary adjustments to prevent similar situations in the future.

Thank you again for your feedback. We value your input and hope to have the opportunity to restore your confidence in us.

Best regards,
Monster Transmissions

Beoordeeld met 1 van de 5 sterren

Guess my first review was takin down

Guess my first review was takin down. So I have been back and forth with monster for over 4 months. After my first bad review over selling me a bad transmission from another company and not holding up to the warranty that they promise. Wanted me to go through the company they used (BD diesel) warranty process. Tazz from their warranty dept contacted me and wanted to make it right. So they had no record of the warranty claim and was going to email me a link to send in another. Never happened!! No email no more contact just ghosted! So I sent it in like the last time I tried. Through their warranty dept. that was close to a month ago. Still no contact. I guess I’ve just been took for 5000. Stay away from this company. !!

2 april 2025
Review zonder uitnodiging
Logo Monster Transmission & Performance

Antwoord van Monster Transmission & Performance

Thank you for your feedback. We're genuinely sorry to hear about your frustrations, and we truly understand your dissatisfaction. However, after reviewing our records, it appears that we never received the completed diagnostic forms necessary to move forward with your warranty claim. I did speak with you directly and resent the forms to the email address we had on file, but unfortunately, we did not receive them back. Without these forms, we're unable to process the claim as required by our warranty process.

We value your business and understand the inconvenience this has caused. We have been actively working to resolve your concerns, but we are still awaiting the needed information to proceed. Please feel free to reach out again, and we'll be happy to guide you through the process to ensure we get this sorted out.

We apologize for the communication breakdown and hope we can get this matter resolved quickly.

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