Worst customer service and the absolute WORST manager ever! I was on my way to the lodge and a tree was down on the mountain. I called to explain the situation to customer service and then the manage... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great place, but BEWARE of their strict full-deposit with 60-day cancellation policy!! We changed our reservation by a few weeks, but they treated that as a "cancellation" instead of a modification... Toon meer
Bedrijf heeft geantwoord
The room was ok. No TV in it was a surprise for us. Good breakfast and very good service in general.
We had a lovely stay in May 2019. Beautiful upstairs room looking into the forest, well maintained lush grounds, amazing pool, great food and fantastic staff. We booked a private cloud forest tour th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We have 28 rooms. 12 Forest View Downstairs, 12 Forest View Balcony, 3 Garden View and 1 Superior Garden View. All rooms have free wireless internet. All rooms do not have air conditioning or television, so you can appreciate the sounds of the tropical cloud forest. The service style is personalized, informal, caring. Our food is what a Costa Rican grandmother would cook if she was also a creative and contemporary professional chef. The atmosphere in our lodge is quiet, laid back and tranquil with an open fireplace. Our bar serves up creative cocktails. Like the Jigüiro, with fresh guava juice, rum, triple sec and squeezed lemon. Suggested activities while you’re at the lodge, explore the gardens, with La Posa de Doña Yolanda solar-heated pool, the main fern and bromeliad garden. Among the suggested activities in the area are hiking or bird watching with a naturalist guide, horseback riding, and zip-lining or hiking through the canopy. We suggest you spend between 2-4 nights with us.
Contactgegevens
400 mtrs east from the Frog Pond, entrance on the right hand side of the road, Monteverde, 6941-1000 San José, Puntarenas, Costa Rica
- 1-800-672-8704
- lodgereservations@costaricaexpeditions.com
- monteverdelodge.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We absolutely loved every aspect of our…
We absolutely loved every aspect of our time at the lodge. From the friendly reception to the wonderful massage, to the butterfly garden, it was a very serene experience. The best meal we had in Costa Rica was enjoyed here, with a top notch cocktail and service that honestly felt like I was visiting a friend of the family. My only wish is to be able to share with friends here in the US by replicating the tenderloin with coffee/berry sauce, mashed casava and portobello mushroom✨ Devine
Lovely lodge
Lovely lodge. People were very accommodating for part of our large group who needed a later start time for a tour. Rooms were excellent with great beds. Food was wonderful and reasonable in price. Also accommodated us with laundry we needed to have done. Our only regret was that we hadn't booked more days there. Truly unique experience.
Great hotel
Great hotel, great service, really good restaurant
We loved everything
We had a lovely stay in May 2019
We had a lovely stay in May 2019. Beautiful upstairs room looking into the forest, well maintained lush grounds, amazing pool, great food and fantastic staff. We booked a private cloud forest tour through the lodge which we really enjoyed. We drove our rental car from the coast with no problems. We highly recommend this accommodation.
Very nice lodge
Very nice lodge, beautiful grounds including pool, excellent restaurant. Clean and comfortable.
Warm hospitality and beautiful grounds
Warm hospitality and beautiful grounds. We have stayed here twice and it is hard to find anything that was not perfect. The room and outdoor seating were lovely. Excellent help arranging day trips and tasty lunches provided. Loved the evening snack brought to our room. More vegan items in the menu would be welcomed. Can’t wait to come back
just go!
Fantastic meal, the most beautiful grounds to wander and explore. Swimming in the most romantic pool amid the gardens was a highlight of my trip.
Exceptional in All Ways
My wife and I had a wonderful experience. The location is in the wild, but close enough that we could walk into town without any problem. Our room was spacious and clean with a beautiful floor-to-ceiling bay window and fantastic view. The service, excursions and attention to detail were wonderful. The breakfasts and dinners from the restaurant were amazing. We coupled our stay here with a similar stay at Tortuga Lodge & Gardens and the service, including our transport between lodges was first class from beginning to end. I am a discriminating world traveler. I know true quality when I see it. Monteverde Lodge & Gardens is top quality throughout. Highly recommend!
EXCELENTE SERVICIO
EXCELENTE SERVICIO, PASAMOS EN FAMILIA EL FIN DE AÑO Y LA CENA FUE ESPECIAL DENTRO DE UN MARIPOSARIO. NUNCA LO OLVIDAREMOS!!!
Wonderful lodging
Wonderful lodging, location, great service. Would highly recommend.
Gorgeous Natural Property
When I think back to my trip to Costa Rica, I always go back to the mornings in the lodge having a beautiful breakfast looking out at the amazing lush view! This property was beautiful and quiet, with great little trails to walk around.
The staff was also very polite and super helpful when we had a transportation disaster to deal with. They resolved our needs immediately.
I would love to come back!!
The grounds are private and well…
The grounds are private and well maintained and offer tons of wildlife. We had monkeys climbing on the atrium rooftops doing tricks for us. The food was delicious in the restaurant, the staff was very kind and the rooms were rustic and perfect for Costa Rica. We loved the pool too!
Monteverde Lodge & Gardens is a…
Monteverde Lodge & Gardens is a beautiful place in the cloud forest. The rooms are great and the staff friendly and attentive. The food was excellent. I would definitely go there again.
Beautiful Great food
Beautiful place and great staff.
The Lodge and gardens are a perfiic way…
The Lodge and gardens are a perfiic way to visit the mountaneous rain forest area with an expansive range of birds, insects, plants and animals to see. We wish we had more time to stay in the hotel. Excellent food, responsive service, and a beautiful facility.
Lovely experience
Lovely experience, restaurants in walking distance. Visit Orchid gardens
Memories that you would like to re-visit.
In many occasions I had the opportunity to enjoy the wonderful and excellent experience staying at Monteverde Lodge. The amazing green areas “gardens” provide the real feeling that you are in the cloud forest.
The staff has been always very informative and attentive to all clients (families included).
I cannot find words to describe the high quality of food just..... delicious.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








