I had been looking for a high-end looking leather band with a deployant buckle to replace the worn out one on my Swiss made Jacques du Manoir watch. I wanted the high end look because this watch has... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is my 2nd Montret leather watch cuff. The only reason I'm not still wearing the first one is that I bought a larger Garmin Vivoactive 4 watch and my original watch band no longer fit. Great workm... Toon meer
Returned item. No acknowledgment Edit: Response is completely untrue. Sent it back with the RMA# and sent a message to customer service on their website. No one ever responded. Just sent ano... Toon meer
Bedrijf heeft geantwoord
I wasn't confident that I was ordering the correct watch band so emailed Montret Customer Service for verification. Amy responded quickly and confirmed the selection would fit my watch. The watch... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Montret offers Authentic, Certified Brand New Luxury Watches for Men & Women with Original papers & Insured shipping. Shop watch bands and accessories.
Contactgegevens
13901 Midway Rd. Ste. 102, #192, 75244, Dallas, Verenigde Staten
- 8566243077
- support@montret.com
- montret.com
4,0
Goed
187 reviews
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Online shopping at its best!
The website is easy to navigate, they include measurements for most items so I know what size to get, they have great sales, and shipping is fast!
20 mei 2025
Antwoord van Montret
Thank you, Rachel!
Horrible experience
We bought a pair of earrings from this company that were supposed to be 14k gold. When we received them the earrings appeared to be stainless steel and were as bright and shiny like ball bearing.
I immediately contacted the company and said we did not want to keep these earrings and I wanted to start the return process. They responded by asking me to take pictures of the earrings. What? You SELL the earrings, why would you not know what they look like?
I asked on two more occasions for the return authorization and didn't hear anything back from this company.
Yesterday I got an email that said "Unfortunately we are not issuing refunds on earrings and on sale items". I looked at their return policies and NOWHERE does it state this position in their return policy.
I called my credit card company and immediately disputed this charge, which was about $380 or so. I told the credit card company that I am NOT paying for the wrong product and that the company cannot arbitrarily change their return policy. If I have to, I will sue this company and make sure that my horrible experience is repeated over and over again to unsuspecting customers. Please shop elsewhere because I don't think that this company is at all honest.
15 mei 2025
Review zonder uitnodiging
Antwoord van Montret
Hi Jim,
Unfortunately, You purchased the earrings while we were running a sale. We do not accept returns during a sale.
Your initial return reason was that your girlfriend didn't like them.
We haven't received any chargeback requests at this time.
Also, High Quality White Gold is shinier and more lustrous.
Please reach out to our customer service team if you have any other questions or concerns at this time.
Thank you.
Love the pants
Love the pants! Get so many compliments on them! They are super comfortable and they are my favorite color.
21 april 2025
Got the problem corrected speedy quick
Got the problem corrected speedy quick! Thanks! 😊
21 april 2025
Great experience!
The order arrived quickly and was just as pictured! Very happy with purchase!
28 maart 2025
Antwoord van Montret
Thank you for your review!
Antwoord van Montret
Thank you for your review!
Antwoord van Montret
Thank you for your review!
I love my Davi Dani sweater
I love my Davi Dani sweater! I ordered and got it right away!❤️
24 maart 2025
Antwoord van Montret
Thank you for your review, Nonika! We're so happy you love your sweater!
After a few shipment address…
After a few shipment address corrections the sweater I ordered came and is exactly what I was looking for. Look forward to doing business with you again
27 maart 2025
Review zonder uitnodiging
Antwoord van Montret
Thank you for your review, Kerry!
Antwoord van Montret
Hi Daniel,
Thank you for your review.
My items never arrived
My items never arrived. It says it stopped in transit on Feb 27 and then “deceased” with updates after that and just never came. I need a refund asap.
25 februari 2025
Antwoord van Montret
Hi Simonne,
Unfortunately, this is out of our hands to resolve as this is an issue with the shipping company - DHL. We'll give you a full refund, and that's the best we can do for you at this time.
We're sorry this happened and we'll do our best to make it up to you.
Thank you.
Nice selection, top notch quality and quick delivery
I saw the jacket in a local boutique and loved it but they didn't have my size. I googled it but found a shirt I liked even more. It was already discounted and arrived quickly, which was even better! I wore the shirt to a concert and got a lot of compliments! I would definitely patronize Montret again!
27 januari 2025
Antwoord van Montret
Hi Janay, thank you for bringing this to our attention. While we do see that your order is enroute, the shipping delay was unfortunately out of our hands. One thing we are going to do is not use that shipping carrier anymore.
We apologize for any inconvenience caused.
Easy and fast!
Easy and fast!! I ordered and within a week my items arrived. Thank you!!
30 december 2024
Antwoord van Montret
Thank you for your review!
The shipping was great
The shipping was great! The quality is amazing, it's sooo comfortable!! Absolutely love how soft this shirt is!
30 december 2024
Antwoord van Montret
Thank you for your review!
The product is fantastic
The product is fantastic, the purchase was easy, the shipping was fast - what wasn’t to like
26 juli 2024
Antwoord van Montret
Thank you for your review!
High quality watch strap and clasp
High quality watch strap and clasp. Love it and would recommend Montret products
21 december 2024
Antwoord van Montret
Thank you for your review!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.