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Bedrijfsgegevens
Geschreven door het bedrijf
MOODSTORIES is clothing for the moments you never want to forget. A sunset in Santorini. A slow morning in Bali with coffee by the pool. A random street in Paris where a stranger asked to take your photo, and it turned out to be the most beautiful shot you've ever seen. We make pieces you want to wear in exactly those moments. Pieces that become part of the memory itself.
Contactgegevens
Verenigde Staten
- +1 786 491-4925
- order@moodstories.com
- moodstories.us
Beautiful designs, luxury fabrics
Beautiful designs, luxury fabrics, however, the sizing is very off. The sizes are more European and not American. If you were to purchasing anything, ask for specific size measurements. One fits all doesn’t actually fits all. Size M/L is more like a true Small. Return policy could be better too, it’s only 14 days, but they did let me exchange the items, which I appreciate.
1 augustus 2025
I am very pleased with the purchase
I am very pleased with the purchase, the costume is incredibly beautiful, very good quality
28 juli 2025
Expected Better Quality For The Price
Super disappointed in my first purchase from this site. I expected better quality for the price I paid. Right out of the packaging, I noticed that the braided cords were loosely stitched to the fabric and ripping away from the main garment. And the weird knot embellishment in the back is way higher than it appears in the photos. Not only is it also poorly stitched on, it sits almost between my shoulder blades and isn’t cute at all. Sadly, I will probably be returning and not coming back for a second purchase. Almost $200 is way too much money for an item of clothing that arrived falling apart.
19 maart 2025
Review zonder uitnodiging
Antwoord van Moodstories
Hello Jessi,
Thank you so much for your order ,and for the two that followed. We truly appreciate your continued trust in us.
As you may remember, we are always open to exchanges, and we had offered to replace the item if there was anything you weren't happy with. Each of our dresses is handmade with great care, and we put a lot of attention into every detail to ensure each piece looks and feels just right.
We’re very sorry to hear that you weren’t satisfied with the stitching. Please know that we remain fully open to replacements and are always here to listen to your needs and requests. Your satisfaction means a great deal to us, and we value your support deeply.
Thank you again.
I have bought several things from this…
I have bought several things from this company absolutely beautiful, the quality is amazing.. and the colors are vibrant..
You will be the talk of the pool ..
❤️
15 maart 2025
Review zonder uitnodiging
Antwoord van Moodstories
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you love the quality of our products. Enjoy being the star of the pool! 💙🏊♀️✨
I love clothes from this brand
I love clothes from this brand! It’s every time perfect quality and you feel that everything made with love!
4 februari 2025
Antwoord van Moodstories
Thank you for your kind words! 💖 We're so happy to hear that you love our clothes . Your support means the world to us! ✨😊
I would absolutely recommend this Company, and will encourage my friends & family to visit their website.
I would absolutely recommend this company. When I wrote and mentioned my concern with my daugher's gift not being delivered by Christmas Day, they peronsally wrote to me and stated that they would try to get item to me before Christmas. IF I did not receive this item in time for Christmas, they would send me another tunic (perhaps in a different color). I WAS SHOCKED. . .First, that they took the time to contact me, and second, that they cared. GUESS WHAT? It came 4 days before Christmas. Whatever they did, I was thrilled that they cared. THANK YOU.
17 december 2024
Antwoord van Moodstories
Thank you so much for sharing your experience! 💖 We truly believe in going the extra mile for our customers, and we're so happy we could make your daughter's gift arrive in time for Christmas. Your kind words and recommendation mean the world to us! Wishing you and your family all the best. ✨🎁😊
I bought a yoga set in this store
I bought a yoga set in this store, it is very comfortable, nothing interferes with movement, very pleasant material and feels extremely comfortable on the body.
17 oktober 2024
Review zonder uitnodiging
Shopping at Moodstories was a fantastic…
Shopping at Moodstories was a fantastic experience. The selection is unique and stylish, with high-quality pieces. The staff offered personalized recommendations that matched my style perfectly. Highly recommend!
1 oktober 2024
Review zonder uitnodiging
I’m obsessed 🤩
This tunic is absolutely stunning! I am so glad I purchased. The quality, the packaging, everything about this brand, I’m obsessed! Also, it arrived the exact date it said it would. I will absolutely be purchasing more clothing from Moodstories.
16 oktober 2024
Antwoord van Moodstories
Thank you so much for your amazing feedback and for taking the time to write a review! 😊 We're beyond thrilled that you love the tunic and had such a great experience with Moodstories. It’s wonderful to know that everything from the quality to the packaging and delivery met your expectations. We truly value your support and look forward to having you shop with us again soon! 💫
I did not receive my purchase
I did not receive my purchase. I paid for fast delivery and did not receive it on time.
7 oktober 2024
Antwoord van Moodstories
Dear Valeriia,
Thank you for your feedback. We’re truly sorry to hear that your package didn’t arrive as expected. Please note that we shipped your order the same day via priority mail, as requested. Unfortunately, once the package is with the postal service, delivery times are beyond our control.
Thank you for your understanding.
Best regards,
MOODSTORIES Team
This is my second purchase
This is my second purchase. I love my items. They are well made and very stylish.
18 september 2024
Antwoord van Moodstories
Thank you Denielle so much for your lovely review! We're thrilled to hear that you enjoyed your purchase and that our clothing met your expectations. It's always our goal to offer pieces that make you feel both stylish and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back soon. If you ever need any assistance or have questions, feel free to reach out—we're always here to help! Thanks again for choosing us!
I received the package from you
I received the package from you. Thank you. I was very surprised by the packaging and the quality of the product.
23 september 2024
Review zonder uitnodiging
Antwoord van Moodstories
Thank you for your feedback! We're thrilled that you enjoyed your shopping experience. Let us know if you need anything.
I haven’t even received a confirmation…
I haven’t even received a confirmation email that my order was received or ready to ship.
18 september 2024
Antwoord van Moodstories
We are truly sorry for the situation that has occurred. It's possible that our email may have ended up in your spam folder. We have thoroughly checked our system, and we can confirm that the email regarding your shipment was delivered successfully.
Please kindly provide us with an alternative email address, and we will gladly send you the tracking number. We would like to assure you that your order was shipped on the same day the order was placed.
"Shipping confirmation email was sent to Donna Johnston (Dljcsr****@gmail.com)."
Thank you so much for your purchase, and we sincerely apologize for any inconvenience this may have caused.
Destroyed packaging
I ordered a dress as a birthday present, it arrived in a completely destroyed packaging. The dress itself is fine, but the impression was spoiled by the destroyed box.
1 augustus 2024
Antwoord van Moodstories
Dear Yuliia,
Thank you for reaching out and letting us know about the condition in which your package arrived. We sincerely apologize for the inconvenience this has caused. Unfortunately, the damage to the packaging was due to mishandling by the delivery service, which is beyond our control.
We want to make this right for you. Please feel free to send the package back to us, and we will gladly send you a new dress. We will ensure that it is carefully packaged and hope that it arrives in perfect condition this time.
Please contact our customer service team for further instructions on how to return the package. Thank you for your patience and understanding, and we appreciate the opportunity to resolve this issue.
Best regards,
MOODSTORIES
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