MooGold Reviews 3.624

Support responds as quickly as possible, helps with any problems that arise, gives advice on how to buy correctly, and much more. Excellent service, very pleasant communication. I liked Wsy support. Honestly, everyone on support does their job perfectly and is pleasant.

Nice and fast support from ela

Great performance no matter the top up or the customer service are perfect

24 hours to deliver my order , 1 star for this delay

After placing an order for €120, it was blocked for checks. They asked for a photo of my card.
A photo of my name on the card, and everything, but a month has passed and I still haven't received a refund.
Every time they invent new information to avoid giving the money back.
DO NOT ORDER

Suzy has been prompt on resolving my verification issues

I had a little problem at confirming my phone number but so i contacted the chat (crimson helped me) and the problem got fixed , this store is good and recharge fast

Tenía El Problema Que No Podía Verificar Mi Teléfono, Por Eso Contacte Con Soporte, Mi Espera Fue Corta Y El Operador Que Me Atendió Llamado "EL" Super Buena Atención, Cortes Y Educado...

Thank You Yiing for your fast service. I've encountered problems in verifying my number now it's fixed.

Hey I had problem in verification with my number, thanks to Yiing, for helping me in just few minutes,Such great experience doing conversation with him

Don't use this website. They locked my account without any reason when I try to talk to the customer service they ask me to email them about account's situation. But when I sent them email they don't respond at all. All my money from MooGold wallet is now gone it was more than 4k INR and it's all wasted...

My assistant was Yiing. Very helpful

The best place for game recharges!! Delivery is instant, and the 24/7 support is always accurate and helpful. Their prices are incredibly cheap compared to other platforms. Highly recommended for anyone needing game top ups without the hassle, While the service is great, the website feels a bit sluggish because every button trigger forces a full page refresh. It would be a much smoother experience if the site used asynchronous updates refreshing only specific elements rather than reloading the entire page, especially during the checkout process

Guys, be careful this platform is not trustworthy. They banned my account, and I have all the proof. The reviews you see are misleading.

I paid for a digital product but never received my key.

I completed the payment and submitted all required proof, including transaction screenshots and confirmation. Despite this, I did not receive my digital key, nor was I offered any refund.

I contacted customer support multiple times, but the experience was extremely disappointing. Either there was no response, or I received the same repeated message with no real assistance, followed by complete silence.

Based on my experience, this raises serious concerns about the reliability and trustworthiness of this service. Paying customers should not be treated this way.

I strongly advise others to avoid purchasing from this website until they improve their customer support and order handling.

Warning about MooGold

I made TWO payments via Binance Pay and both transactions were completed successfully, but after more than 5 days, both orders are still showing “Pending payment”.

Customer support keeps repeating the same response without resolving the issue.

Even worse, my transaction records are now missing or inaccessible.

Orders:
#39887825 (60.14 USDT)
#39947589 (17.18 USDT)

I have already reported this to Binance.

Be careful when using this platform.

it seems that i can't verify my phone number and can't proceed to checkout. but liz helped me verify my phone number. thank you

Their customer support is a trash. Once you paid them, they will keep your payment in pending and no one will gonna help you. Their financial team is a trash

CS representative Yiing is very helpful with my issue. She guide me tru until succeeded. Assist me step by step.

Very swift response. Excellent.