moon-whale.com Reviews 76

Always great customer service and overall fantastic friendly customer journey when shopping here. Dan is incredibly helpful and can’t thank the shop enough, been shopping here for 2 years and will continue to do so going forwards

Fast dispatch and great service as always.

Great customer service and prompt delivery

One of the best collectable stores I have purchased from. Shipping times and packing are always on point! Highly recommend, competitive prices also.

Thank you for my well packaged order again, much appreciated.

Not a first time user. Used multiple time as my go to for ETB boxes. Previously found seller on eBay before finding out there was a website.

Orders are usually arriving the next day after purchase , well protected and communication is easy. Had no issues with moon whale at all. I wish I was able to perhaps purchase Pokemon online as I’ve never gotten a sniff via this website as these tend to always be out of stock but that’s another issue. Will continue to use and if have any doubts when buying… don’t!! 5* all over.

Great service. Great guy! Cannot fault anything. Thanks again!

Great shop, glad I discovered - order was straight forward and delivered quickly! Will shop again soon

Very fast delivery, 100% recommend
Thank you :)🙏🏽

Moon Whale is an absolutely fantastic TCG company and a pleasure to buy from. The team are incredibly friendly and genuinely helpful, making the whole experience feel personal rather than transactional. Communication is clear, fast, and reassuring from start to finish.

Delivery is impressively quick, and everything arrives exceptionally well packaged — cards are protected properly with real care, which is exactly what you want as a collector. It’s clear they take pride in what they do and respect their customers.

Highly recommended for anyone into TCGs. Moon Whale has earned my trust and I’ll definitely be ordering again. 🌙🐋✨

Quick delivery and perfect items, I come back every time knowing I’m in good hands. Great company! A++

Great service, shipping speed and order came brilliantly packaged. Thanks so much!

This shop is a reliable destination for Pokémon merchandise. Everything is authentic, arrives securely packaged, and the prices are reasonable. I've made several purchases here and plan to continue shopping with them in the future.

Very quick and good customer communication. Items arrived very quickly, in pristine condition and very will packaged. Literally everything was as good as it can get, highly recommend.

Love me Moonwhale :)

very happy returning many times customer

They are very helpful. Amended my order to my benefit with black bolt and white flare. Was actually able to get a booster box of mega evolution here to. All ready a big fan with how customer focused they are. You can't go wrong here

Next day delivery to Northern Ireland (when some retailers don't even ship here!), and always very well packaged. Very pleased.

Outstanding service from start to finish! The team truly values their customers and goes above and beyond to make sure every detail is perfect. Communication was clear, responses were quick, and the overall experience was smooth and enjoyable. It’s rare to find a company that genuinely cares. highly recommended!

One of the best stores that sell pokemon cards would recommend to anyone

Was able to order a booster box! Quick delivery & item packaged securely.