Has plenty of fun games. When I won I thought I was going to have to wait at least 3-5 business days for my redemption but they literally redeemed my winnings to my Skrill debit card in under 1 MINUTE... Toon meer
Bedrijf heeft geantwoord
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Has all the great providers that we all know and enjoy. The thing that sets them apart is their excellent customer service. Emily is always of great assistance with any issue escalating it so that the... Toon meer
Bedrijf heeft geantwoord
This is the second time I've played at Moozi the first time I came up empty I have quite a few casino apps on my phone that I use I was scrolling through the various apps and came across Moozie figure... Toon meer
Bedrijf heeft geantwoord
Don't waste your time referring people. I have earned almost 200 SC in referral bonuses and every last penny of it resulted in losing spins and never once a redemption. They boost referral bonuses bec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Contactgegevens
Verenigde Staten
- support@moozi.com
- moozi.com
4,4
Uitstekend
2K reviews
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I would rate them at a -100 if possible…
I would rate them at a -100 if possible don't waste your time or money playing here they do nothing but jack you around lie to your face about the way they operate blast all over social media about how fast their redemptions are the games suck barley ever hit anything and when you finally do hit something it's always under review to be approved and the customer service is a joke they do nothing but blatantly lie to your face and things always have to be passed to another department your issue has been escalated to the relevant department and will contact you by email when we have an answer or they try to be apologetic and sound all nice but get nothing done customer service can do nothing they accomplish nothing they solve nothing they don't care they'll ignore your messages and make you wait until they feel like doing something. This is exactly why their sister casino zula couldn't make it when they started out it was pretty decent it's done nothing to go downhill customer service has gotten nothing but worse you can never talk to a supervisor or anybody that can get something done they just make you wait and wait and wait and wait and wait don't waste your money don't waste your time they're lying crooked thieves that need to be shut down I file a complaint with the local attorney general I filed a complaint with the better Business bureau and I filed a complaint with the Federal trade commission and I'm going to blast anywhere and everywhere I can about how much of a bogus deceptive site this is. Learn from my experience keep your money or spend it elsewhere don't give this place a penny
14 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Love Moozi most of the time lol.
Love Moozi most of the time lol.. redemptions usually quick and instant
14 september 2026
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
My redemptions has always been instant
My redemptions has always been instant. Then all of a sudden I have to wait 1-2 days. I play just for the convenience of instant redemptions. Then Emily didn't answer my questions in chat about this matter. You'd think that they would know why. Instead of having to wait more for it to be transfered to a different department, and they have to look at everything then I have to wait more and more. Its only $100. I have had instant redemptions for way more then that. It's crazy how they pick and choose when it's instant and when it's not.
14 september 2026
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
This by far has been the fastest payout…
This by far has been the fastest payout of any casino. Thanks Moozi’
14 september 2026
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Great customer service very respectful…
Great customer service very respectful and fast response give it a go
14 september 2026
Review zonder uitnodiging
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Not very happy with Moozi and my VIP…
Not very happy with Moozi and my VIP experience so far.
3 augustus 2026
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
They answered my questions quickly and…
They answered my questions quickly and escalated what needed to correct management! Very nice and efficient!! Moozi is my #1 site
13 september 2026
Review zonder uitnodiging
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Purchased over 3k and played over 4k…
Purchased over 3k and played over 4k and this lady says there are no bonuses for me at this time because they pocket the money , Moozi is no where neer fun as they used to be , almost like they are set up to scam you .
11 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
This casino operates in a fashion that…
This casino operates in a fashion that resembles most toddlers when they throw a tantrum, they do whatever they want when they want all while drawing a line of the sand, tough our way or the highway. They demoted my VIP status from silver back all the way down to bronze 0% the absolute lowest the VIP can possibly be giving me a false reason behind the demotion saying it was a VIP transfer promotion which it wasn’t while fighting this and dealing with very rude customer support agents I managed to show enough proof for them to change it back to silver. I had my status back for a whole month and a half before they decided to knock it back down to bronze 0% siding the same BS excuse as they did before, calling it a VIP transfer promotion that ended. They are liars who can never be wrong no matter what proof you have. It doesn’t matter you don’t matter I signed up for my account in September 2024 two years of plane and deposits and now I am at the lowest possible tier for VIP possible , new sign ups. Have a higher VIP than I do right now. So stay away from Moozi their games rarely win anyways they will take from you as soon as they decide so. They are liars. They are toddlers throwing tantrums. They get what they want , you don’t matter.
11 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
They used to be the best of the best
They used to be the best of the best. Better than any other online casino by far! Something changed within the company that has caused them to turn into complete garbage! I have spent over $200,000 with them in the 7 months that I have been with them. I’ve reached the top VIP tier (black tier/invitation only) and even while holding a top vip status they started treating us like shit! My vip managers used to be amazing, now I literally cannot get a response from 1 of them and the other only responds once per day. Literally if I need to discuss something it’ll take a week or longer (whatever response I get is all I’m getting for 24 hours)!!!!! And lastly the bonuses moozi gives used to be the best bonuses I’ve ever seen in the online casino world, without warning my bonuses have been cut by 70-80%!!!! I sure hope things change so I can stay and continue being a loyal player, I have so much invested into these guys I want nothing more than to come back and edit this review because things get back to normal, until then this is my honest opinion.
10 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable
Self excluded myself
Self excluded myself
So a couple of weeks ago I totalled my deposits to withdrawals and in the end I have lost every bit of the $35,000 plus in last 6 months. I have nothing to show for any of it. So I requested my account to be closed permanently. I asked different times and was offered free coins... I took them who wouldn't. Well I lost that another $2,000. I am sure they can figure out that I'm not into it for fun.. yeah it's fun to win but overall I have won nothing. I just want to say that they were inconsiderate and didn't not respect my requests to close the account.. so I self excluded the maximum of 90 days because I can't get them to close the account.
10 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Instant redemption!!
Instant redemption is what made my experience great! I mean it was within seconds my redemption hit my account. Thank you Moozi!!
10 september 2026
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Excellent
Excellent. I love their games, and customer service is very fast and effective. I recommend it.
9 september 2026
Antwoord van Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
I like moozi
I like moozi , but y’all are making it so hard to hit on here and y’all don’t give free play $1.50 for a person who play everyday and your percentage take entirely too long to go up. I played this game every day and I don’t think I am a gold member yet losing 1000s.
8 september 2026
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Used to be in my top 3
Used to be in my top 3, even moving to the number 1 spot more recently. However, they hook you by letting you win and then suddenly flip a switch and no matter what game you play or how much you deposit, you will not win. Not just not win, but not even really have any back and forth. You certainly won’t ever get above $100 to cash out unless you start out by depositing much more than that. It’s disappointing. I thought I finally found my absolutely favorite. This one and another one are doing the exact same thing. I’d be cautious here.
8 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We understand that different users will experience different gaming outcomes at times. That is part of what makes the experience vibrant and exciting, but equally we understand that at times some users may feel like outcomes aren't going their preferred way. We can say with confidence that all our games operate using Random Number Generator (RNG) technology to ensure fair play and our games are supplied by reputable, independent, third parties to maintain transparency and fairness. It is also important to remember that RNG is a guide only and outcomes tend to only reflect the RNG after longer periods of time. Short-term outcomes can vary significantly.
This casino is corrupt and their customer service is terrible!!!
This casino is corrupt!!! Lost so much money in this casino and they won’t let you win! They monitor what you playing and manipulate the games!
Customer service is suck especially on telegram. As Aa VIP member, they don’t give you a good service, you gotta wait for 5 hours till you get your respond!
This app doesn’t deserve any STAR!!!
7 september 2026
Review zonder uitnodiging
Antwoord van Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
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