Morgan & French Reviews 3.600

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered the bracelet and did wonder if the writing/engraving would be large enough to read by any passers-by or medical staff, ie paramedics. On receiving the bangle I discovered that most people c... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment I ordered all communication was brilliant, and my questions were answered promptly. I ordered a Silver Anniversary gift for my husband and couldn’t be happier. The silver bead & bands... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the copper key ring for my husband to mark our wedding anniversary. It is really lovely. Very delicate. Finely engraved. Came in a little drawstring bag with instructions on maintaining c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love this secret chamber necklace in honour of my beloved German shepherd, Chewie. It’s simple but stunning too and so well crafted. They’ve even allowed for an extra letter on the reverse... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel

Informatie afkomstig van verschillende externe bronnen

At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.

Morgan & French - Company News

Geschreven door het bedrijf


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

Great experience

I purchased a remembrance ring which involved me taking ashes into the Stamford store and my experience could not have been better. The shop assistant was lovely, kind and explained the process perfectly. The only downside for the whole experience was that I received a notification saying my ring was due to be delivered but it was actually another ashes collection kit which was a big disappointment as it was such an important piece of jewellery. When it did arrived however I was very happy with it and have worn it every day since.

13 oktober 2025
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Antwoord van Morgan & French

Dear CT,

Thank you so much for sharing your experience with us. I'm really pleased our team in Stamford could support you through such a meaningful process, and I'm sorry about the confusion with the delivery notification – I can only imagine how disappointing that must have been for something so important. It's wonderful to hear you're happy with the ring itself and that it's become a treasured piece you wear every day.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Personalised birthday candle holder

Fantastic customer service & response to any emails. Quick turnaround time for a personalised item as it had been ordered very last minute.
I ordered the personalised birthday candle holder, only niggle is it will only hold very slim birthday candles, you need to twist it in very carefully. I’ve not knocked any stars off rating due to the quality & service. Would recommend the holder is made slightly wider to accommodate candles or slim candles that fit the holder made available as an additional option.

30 oktober 2025
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Antwoord van Morgan & French

Dear Roisin,

Thank you so much for your thoughtful review and for the helpful feedback about the candle holder! I'm really pleased we could turn your order around quickly despite the last-minute timing, and I genuinely appreciate your suggestion – it's incredibly useful for us as we continue to improve our products.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Great quality and fabulous service

My partner wanted a medical bracelet but didn’t want anything tacky. This brace was perfect, trendy great quality. I am so pleased I found you.

29 oktober 2025
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Antwoord van Morgan & French

Thank you for such wonderful feedback! I'm thrilled to hear the bracelet was exactly what your partner was looking for – finding something stylish yet practical can be tricky, so it's lovely to know we got it right. We're delighted you found us too!

Kind regards,
Cheryl

Beoordeeld met 4 van de 5 sterren

Efficient

Efficient, good communication. Nice looking product. The quality of the magnetic clasp feels really secure but the bead feels a bit flimsy. All in all, happy with my purchase which is a gift for my husband. Thank you

5 november 2025
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Antwoord van Morgan & French

Dear Mrs Rees,

Thank you for your thoughtful feedback! I'm pleased you found the service efficient and that you're happy with your purchase overall. I really appreciate you mentioning the clasp quality alongside your thoughts on the bead – feedback like this helps us enormously. I hope your husband loves his gift!

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Good quality work bracelet was made &…

Good quality work bracelet was made & delivered on time for birthday.

6 november 2025
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Antwoord van Morgan & French

Dear Alicia,

Thank you for your lovely feedback! I'm really pleased the bracelet arrived in time for the birthday and that you're happy with the quality. It's always rewarding to know we've helped make someone's special day that bit more memorable.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Great quality products

Great quality products, received quickly.

5 november 2025
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Antwoord van Morgan & French

Dear Andrew,

Thank you for taking the time to share your thoughts! I'm delighted the products met your expectations and arrived promptly. We really appreciate your support.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Quality product with great customer…

Quality product with great customer service.

5 november 2025
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Antwoord van Morgan & French

Dear Nichola,

Thank you so much for your kind words! It's wonderful to hear you're pleased with both the product quality and the service you received. We truly appreciate your custom.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

The best communication ever received…

The best communication ever received from a company. Superb personalised piece of jewellery and a sympathetic service. Would 100% recommend this company.

4 november 2025
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Antwoord van Morgan & French

Dear Natasha,

Thank you so much for your wonderful words! It means the world to us that our communication and care throughout made such a difference to your experience. We put so much thought into every personalised piece, and knowing it resonated with you is truly special.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

The ashes bracelet I ordered is…

The ashes bracelet I ordered is absolutely gorgeous, I am so pleased. The experience from start to finish was excellently communicated and they handled everything with the utmost respect.

4 november 2025
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Antwoord van Morgan & French

Dear Rachel,

I'm absolutely delighted you're so pleased with your ashes bracelet. Creating memorial jewellery is something we approach with the greatest care, and hearing that you felt respected and well-informed throughout means everything to us. I hope it brings you comfort for many years to come.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

excellent product

Staff answered by queries quickly & the order was processed promptly. It was exactly as I'd ordered. Thank you!

23 oktober 2025
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Antwoord van Morgan & French

Dear L,

Thank you for taking the time to share your feedback! It's brilliant to hear our team responded quickly to your queries and that your order arrived just as you envisioned. We really appreciate your custom.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Great customer service and high quality…

Great customer service and high quality beautiful products, definitely recommend!

4 november 2025
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Antwoord van Morgan & French

How lovely of you to recommend us! We're thrilled you're happy with both the quality of your jewellery and the service you received. Thank you for choosing Morgan & French.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Ideal

Really good service and nice product. Efficient delivery!

9 oktober 2025
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Antwoord van Morgan & French

Dear Stuart,

Thank you for your kind words! I'm so pleased the service and delivery worked smoothly for you, and that you're happy with your piece. It's always our aim to make the experience as efficient as possible.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, were really understanding of what I wanted for my personalised jewellery items. Not the first time purchasing from Morgan and French and I'm sure won't be the last.

23 oktober 2025
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Antwoord van Morgan & French

Dear Imogen,

It's wonderful to have you back as a customer! Knowing you've returned to us and that we've understood exactly what you wanted for your personalised pieces makes us so happy. Thank you for your continued trust in Morgan & French.

Kind regards,
Cheryl

Beoordeeld met 4 van de 5 sterren

Lovely personalised keyring

Lovely personalised keyring - arrived quickly and good quality

29 oktober 2025
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Antwoord van Morgan & French

Dear Debbie,

Thank you so much for your lovely feedback! I'm really pleased to hear the keyring arrived promptly and that you're happy with the quality. We put a lot of care into our personalised pieces, so it's wonderful to know yours met your expectations.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Quality remembrance items

I have had several memorial jewelry items made. Everyone has been high quality. The staff is very helpful and delightful to work with!

23 oktober 2025
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Antwoord van Morgan & French

Dear Patricia,

Thank you for trusting us with such meaningful pieces over the years. It's truly special to know that each item has been treasured, and I'm so glad our team has been able to support you through the process. Your continued confidence in us means everything.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Helpful and friendly attention to our…

Helpful and friendly attention to our enquiry in the shop, fully informed about product and guided on necessary wording for requested engraving. Our jewellery arrived at our home, by special delivery, a few days later, entirely to our delight and satisfaction.

22 oktober 2025
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Antwoord van Morgan & French

Dear Patricia,

What a joy to read about your visit to the shop! I'm delighted the team could guide you through choosing the perfect wording for your engraving, and that your jewellery arrived so promptly. Thank you for taking the time to share such wonderful feedback with us.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Good communications

Good communications, excellent products & choice for every occasion.

20 oktober 2025
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Antwoord van Morgan & French

Dear John,

Thank you for taking the time to share your thoughts! We're thrilled to know you've been happy with both our range and how we've kept in touch throughout your experience. It means a lot to us that you've found pieces for different moments.

Kind regards,
Chery

Beoordeeld met 5 van de 5 sterren

Have purchased twice from this company…

Have purchased twice from this company and super pleased with service, quality and detail. Love my sons 21st bracelet with Latin engraving.

13 oktober 2025
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Antwoord van Morgan & French

Dear Catherine,

It's lovely that you've trusted us twice now, and I'm absolutely delighted you're so pleased with your son's 21st bracelet – the Latin engraving must make it extra special. Thank you for continuing to choose Morgan & French.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Fabulous.

Fabulous service. Great quality and a delightful team.
I would recommend Morgan and French!

17 oktober 2025
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Antwoord van Morgan & French

Dear Caroline,

Thank you so much for your glowing feedback! Knowing you'd recommend us truly makes our day, and we're so pleased you've enjoyed working with the team. Your kind words about our quality mean the world to us.

Kind regards,
Cheryl

Beoordeeld met 5 van de 5 sterren

Highly recommended.

Great choice of product and bespoke service. Easy to order, good contact throughout and the product was as good as expected. Highly recommended.

9 oktober 2025
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Antwoord van Morgan & French

What a pleasure to read your review! I'm delighted our bespoke service and the ordering process worked so smoothly for you. It's wonderful when a piece turns out exactly as hoped – thank you for recommending us!

Kind regards,
Cheryl

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