From the moment I ordered all communication was brilliant, and my questions were answered promptly. I ordered a Silver Anniversary gift for my husband and couldn’t be happier. The silver bead & bands... Toon meer
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Lees wat reviewers zeggen
Absolutely love this secret chamber necklace in honour of my beloved German shepherd, Chewie. It’s simple but stunning too and so well crafted. They’ve even allowed for an extra letter on the reverse... Toon meer
Bedrijf heeft geantwoord
It was a very easy process, to collect & send ashes. The turn around between receipt of ashes to my necklace being delivered was far quicker than I had expected. I love my pebble necklace in memory o... Toon meer
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Thank you for my beautiful secret chamber pebble ashes necklace in memory of my late husband. It is really well made and sits nicely with my fingerprint necklace which I bought earlier. I had a secu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
Geschreven door het bedrijf
Contactgegevens
The Old Fire Station, SG18 0JS, Biggleswade, Verenigd Koninkrijk
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4,9
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4K reviews
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First order
Received my order very quickly, beautifully presented. I had a query which was dealt with by phone politely and efficiently. Altogether a very pleasant experience. Highly recommend this business
16 april 2026
Antwoord van Morgan & French
Dear Lesley,
What a lovely review - thank you! So pleased your query was sorted easily over the phone, we always think it's nicer to actually speak to someone when you can. Hope to welcome you back again soon!
Kind regards,
Cheryl
Very helpful friendly service
23 april 2026
Antwoord van Morgan & French
Dear Sue,
Thank you, Sue! Lovely to hear the service hit the right note. Much appreciated.
Kind regards,
Cheryl
Antwoord van Morgan & French
Dear Niamh,
Thank you so much! Delighted to hear your piece arrived quickly and lived up to expectations. Enjoy wearing it!
Kind regards,
Cheryl
Very good product
Clear website and ordering instructions.
Arrived promptly, very pleased with my new medical alert bracelet. Thank you.
23 april 2026
Antwoord van Morgan & French
Dear Lynne,
Thank you for the kind review! It's good to hear the website made ordering straightforward, and that your medical alert bracelet has arrived just as you'd hoped. Wishing you all the best with it.
Kind regards,
Cheryl
That brought my wife to tears
That brought my wife to tears , in a good way.
Far exceeds in quality previous charms we have had done of our dogs paw prints by other companies.
Was completed quickly and delivered on time.
22 april 2026
Antwoord van Morgan & French
Dear Ian,
Thank you for sharing this - what a lovely thing to hear! I'm so glad the paw print charm has captured the detail properly, it makes such a difference when these little keepsakes are done justice. Thanks for choosing us.
Kind regards,
Cheryl
A great experience and excellent product quality
The ordering and fulfilment process was fast and efficient and the product quality was excellent. The only reason this isn't a 5 star review is that it would have been helpful to have been able to see a preview/proof of the layout of the personalised engraving on the item prior to receipt. Otherwise it was a great experience and I would certainly buy again.
13 april 2026
Antwoord van Morgan & French
Dear GK,
Thank you for the lovely feedback, and for the constructive suggestion too - it's genuinely useful to hear! For any future orders, do pop a note in the maker box when personalising your product asking for a proof, and we'll happily send one over before we begin making. Offering a proof option more visibly on the site is something we'll be giving some thought to as well, so thank you for planting the seed!
Kind regards,
Cheryl
Absolutely love this secret chamber…
Absolutely love this secret chamber necklace in honour of my beloved German shepherd, Chewie. It’s simple but stunning too and so well crafted. They’ve even allowed for an extra letter on the reverse so I could have my pet phrase for him exact. Every step of the process was thoughtful and I honestly felt they truly did care about my loss and were respectful of his ashes. I can’t thank them enough, I cried when I opened the package.
21 april 2026
Antwoord van Morgan & French
Dear Debbie,
Your review really touched us - thank you for sharing something so personal. Chewie sounds like he was deeply loved, and we're so glad we could help you create something meaningful in his memory. Sending you warm thoughts, and thank you for trusting us with this.
Kind regards,
Cheryl
I ordered a secret chamber ashes…
I ordered a secret chamber ashes pendant. It looks lovely and is very well made. Communication with Morgan & French was very good. The customer service felt both personal and sensitive.
I would highly recommend.
21 april 2026
Antwoord van Morgan & French
Dear Kerry,
Thank you so much for your kind words. These pieces hold so much meaning, so it matters enormously to us that the whole experience felt thoughtful and gentle. Your recommendation means a great deal.
Kind regards,
Cheryl
Thank you
I had a signet ring made for my husband’s 50th using his family crest. The team were fantastic from start to finish, from choosing the ring through to the engraving. Lisa was incredibly diligent and quick. Thank you, we’ll definitely be back.
17 april 2026
Antwoord van Morgan & French
What a special milestone to mark - thank you for choosing us for your husband's 50th! I'll be sure to pass your kind words on to Lisa, who'll be delighted. We'd love to welcome you back whenever the next occasion calls!
Kind regards,
Cheryl
Bought two bespoke pieces of jewellery
Bought two bespoke pieces of jewellery. They are truly wonderful. Very well made, I made a mistake on the personalisation and this was sorted for me without hesitation. So nice to communicate with people rather than a computer. It felt like the utmost care, effort and respect was taken in making these for me. Delighted with my purchase.
14 april 2026
Antwoord van Morgan & French
Dear JT,
Thank you for such a lovely review! Glad we caught the personalisation tweak in time and could get it just right before we began making your order - much better that way round! Enjoy your two new pieces.
Kind regards,
Cheryl
I received exactly what I was hoping…
I received exactly what I was hoping for. Everything was beautifully crafted and sent to me with care. I will always come back for special and personalized gifts.
9 april 2026
Antwoord van Morgan & French
Dear Gretchen,
Thank you, this is lovely to hear! Knowing your piece arrived just as you'd hoped makes all the difference to us. We'll be here whenever the next special gift comes along!
Kind regards,
Cheryl
Can't recommend enough
You provided such a swift service for suck a delicate item, not a single dry eye in the house when the ring arrived, which was quick, yeah I kept us updated on every step.
I can't thank you enough for this special ring
16 april 2026
Antwoord van Morgan & French
Dear David,
Thank you for sharing this with us - it clearly means so much, and that's exactly why we do what we do. We're so glad we could get the ring to you quickly and keep you updated along the way. Wishing you all the very best.
Kind regards,
Cheryl
Antwoord van Morgan & French
Dear Mrs Armand,
Thank you so much! Lovely to know the personal touch came through - it's something we really care about. Thanks for taking the time to leave a review!
Kind regards,
Cheryl
Antwoord van Morgan & French
Thank you for the kind feedback! Delighted everything came together nicely from order to doorstep. Much appreciated!
Kind regards,
Cheryl
Engraved by hand just perfectly
Very happy with the process from start to finish, any questions I had were answered straight away, my order arrived on time and in lovely packaging, would definitely order again Thank you Morgan & French x
14 april 2026
Antwoord van Morgan & French
Dear J,
Thank you so much for taking the time to share such lovely feedback! It's wonderful to hear that everything from our communication to the packaging lived up to expectations, and I'm especially pleased the engraving turned out just as you'd hoped. We'd love to welcome you back whenever you're ready for your next piece!
Kind regards,
Cheryl
Simply excellent
The craftsmanship is truly exceptional — you can tell a lot of time, care, and attention to detail has gone into every element. It is unique and personal.
The quality is outstanding, from the materials used to the finishing touches. It arrived beautifully packaged, adding to the whole experience.
I would highly recommend Morgan and French. They are easy to contact, and keep in touch through every stage of the purchase process.
14 april 2026
Antwoord van Morgan & French
Dear Rebecca,
What a beautiful review - thank you! It means a great deal to hear that the care and detail we put into every piece truly came through for you, right down to the packaging. We're a small team who genuinely love what we do, so knowing the whole journey felt special to you is the best compliment we could receive.
Kind regards,
Cheryl
Antwoord van Morgan & French
Dear Jo,
So pleased to hear your piece arrived swiftly and that the engraving looks exactly as you'd hoped! Thank you for taking the time to share your thoughts.
Kind regards,
Cheryl
Quality,simply.
13 april 2026
Antwoord van Morgan & French
Dear Andrew,
Short, sweet, and very much appreciated - thank you! We put a great deal of care into every piece, so knowing the craftsmanship shone through for you means a lot. Thanks for choosing us.
Kind regards,
Cheryl
Lovely present for my husband to be
Lovely present for my husband to be. highly recommended
Thank you
14 april 2026
Antwoord van Morgan & French
Dear Margaret,
How lovely to hear you've found just the right gift for your husband-to-be! Thank you so much for the kind recommendation - it really does mean the world to us. Wishing you both every happiness for the big day and beyond!
Kind regards,
Cheryl
Easy ordering procedure
Easy ordering procedure. Excellent communication. Items exceeded my expectations. Whole process has been troublefree and I am delighted with my beautiful jewellery!
7 april 2026
Antwoord van Morgan & French
Dear Elaine,
Thank you for such warm and thoughtful words! It's absolutely lovely to hear that every step, from placing your order to unwrapping your jewellery, felt smooth and enjoyable - and even better that your pieces went beyond what you'd imagined. Enjoy wearing them!
Kind regards,
Cheryl
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