MORJAS Reviews 42

Fantastic! The only loafer I have worn that I haven’t thrown out after a few months. Stylish and comfortable. I felt compelled to leave a review because unlike most other brands they actually try to improve their products over time (or at least their supplier does). I thought the first generation penny loafer was OK but the leather creased easily (looked like it was layers glued together) and the rubber sole was actually only rubber lined, and it started peeling after a while. However, the second generation (grain leather this time) was waaaayy better, hasn’t creased much and the rubber lined sole got switched out for an entirely rubber sole. Keep up the good work, improve the smooth leather too if you haven’t already.

I used to love this store and have bought many pairs of shoes from them, but this last experience completely changed my opinion. My order arrived with damaged packaging, crushed shoe boxes, and visibly damaged shoes. I sent over 10 clear photos showing the condition, yet they refused to offer a refund or even accept a return. The customer service was nothing but endless back and forth with no accountability and no resolution. It’s unacceptable to treat loyal customers this way. Extremely disappointed and frustrated.

A perfect blend of Spanish craftsmanship and Swedish heritage, MORJAS delivers timeless aesthetics with meticulous attention to detail. The shoes are simply outstanding — top-notch quality with a breathtaking design that sits effortlessly between old-money elegance and modern taste.

Communication was excellent, delivery super fast, and the follow-up after delivery genuinely appreciated. Product and service done right — exactly what the online world so desperately needs.

100% recommendation.

I’m impressed with the customer service at Morjas!
I had an issue with a pair of espadrilles that stretched after only a few wears. From start to finish, the support was great: friendly, fast, and solution-oriented.

What really stood out to me was how personally and attentively my case was handled — no standard replies, just genuine care and a smooth solution. A replacement was arranged quickly and effortlessly.

This is what a great customer service should look like! Thank you to the Morjas-team — I’ll definitely remain a loyal customer.

After wearing the Oxford Captoes just three times, parts of the upper material began to peel off. Instead of replacing the shoes, however, customer service insisted that I take them to a cobbler. Never again!

Somehow no one is processing my return for one week now. Claimed the amount at my cc company. Unfortunate

Dårlig kvalitet og dårlig kundeservice.

Ich habe ein Paar MORJAS-Schuhe gekauft und bereits nach etwa 3 Stunden Tragen traten deutliche Gebrauchsspuren und Mängel auf. Für den Preis hatte ich eine deutlich bessere Verarbeitung und Materialqualität erwartet.
Leider gab es seitens des Kundenservice keine kulante Lösung oder Entschädigung. Mir wurden loyalty Punkte angeboten, ich werde dort nie wieder bestellen. Auf meine Anfrage wurde zwar geantwortet, jedoch ohne Entgegenkommen.
Schade, da Design und Optik anfangs überzeugten – aufgrund der Erfahrung werde ich jedoch nicht erneut bestellen.

I was impressed with the quality and quick shipping! I will defiantly be buying more from Morjas in the future. Really impressed with their loafers.

Beställde skor till min kille, fick fel variant.

Undermålig kundservice som drar ut på tiden istället för att bemöta kunderna med respekt.

Upåklagelig levering og flotte sko

I ordered a pair of loafers from Morjas for €320. The quality and craftsmanship initially seemed excellent, and I was excited to wear them. Unfortunately, after a few days of light outdoor use, it became clear the shoes didn’t fit my feet properly – despite following their sizing instructions carefully.

I reached out to customer service and explained my situation honestly, making it clear that I had only worn them briefly to determine if they would mold to my foot. The response was polite but very rigid: since the shoes had been worn outside, a return was not possible – no matter how short the wear. They offered a 15% discount on a new pair, later increasing it to 25%.

I even proposed to pay an additional €50 – which would likely have covered their production costs entirely – but that goodwill gesture was also declined. It wasn’t about bending the rules, it was about finding a fair compromise. Instead, the company insisted on sticking to internal policy, citing resale limitations.

What disappointed me most was the clear priority of protecting company policy over true customer satisfaction. For a premium product at this price point, I expected a premium level of service – and that, sadly, was missing. A real shame, because the shoes themselves showed great potential.

I’ve since sold the shoes privately at a loss – and I won’t be purchasing from Morjas again.

If you’re absolutely sure about your size, Morjas might be a good fit. But if not, be prepared to absorb the full cost of a mistake. I personally measured my feet exactly according to their instructions – and the shoes still didn’t fit. Future customers should keep this in mind: whether a half or full size up will work is difficult to predict. It’s a gamble. And if it doesn’t work out, the shoes are lost. And, unfortunately, so is the customer.

The most horrific customer service! Acknowledged shoes are faulty yet refuse to do anything.

Beställde ett par skor som jag tyckte om mycket men var trasiga vid leverans, storleken var slutsåld med så kunde inte få ett par nya vilket är otroligt krångligt.
Dom skriver mycket om hög kvalitét men detta tyder ju på tvärtom när dom inte har en aning vad dom skickar iväg för produkter.

Very happy with my Alpine boots. Second year now and good quality. Just bought a new pair of Chelsea boots. Great value for the bucks.

Abysmal Customer Service.

I've bought from these guys twice now and never again.

The first purchase began tearing within 3-4 months of wear. Customer service then tried to suggest I'd put them in a washing machine and then bizarrely backed down. They insisted they'd replace them (why would I want a pair of poorly constructed shoes?). A refund was totally off the table. We finally settled on store credit.

My second purchase was for a pair of loafers. Anyone who wears leather dress shoes will know that sizing is different everywhere, you may need to try multiple sizes to get it right. Morjas charges £25 per return. Pretty shocking in 2024.

Mycket bra 👍

Extremely happy after some back and forth. CEO showed crazy owner- and leadership.

Outstanding quality and very classic shoes.

Will def order again.

Really bad quality.
The color paint went away on sevevlar part.
I couldn’t even repaint it because ofc no one has this color.

Mycket dålig kundservice och produkter av låg kvalitet!

Beställde ett par av deras espadrillos. De var helt okej första veckan, men efter bara några dagars lätt användning började sulan lossna. Jag har kontaktat Morjas flera gånger, men har inte fått något svar! Mycket dålig kundservice och produkter som verkar vara av låg kvalitet! Skickade även bilder, men fick ingen hjälp.