I have purchased logs several times from Mortimer's Fuels and they have always been delivered very promptly, usually next day. Delivery is included in the price. The logs arrive in bags, which are pa... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... Toon meer
Problems with the delievery of logs.But all sorted now. Good company to order from very helpful and quick to put problems that wasnt really their fault corrected.
Just had my second delivery from these guys, so, just to confirm the first experience wasn’t a one off because it was my first time! My second was just as good! Great customer service, fast delivery-w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
Contactgegevens
26 Centurion Way, PR25 4GU, Leyland, Verenigd Koninkrijk
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4,8
Uitstekend
153 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Mortimers Fuels
Thanks again, Neil — really appreciate you leaving another review. Glad everything’s stayed reliable and the delivery speed is still hitting the mark. Any time you need anything, just give us a ring or drop us an email.
Order delivered very quick quality of…
Order delivered very quick quality of wood excellent.
Will definitely order again. Thank you.
4 december 2025
Antwoord van Mortimers Fuels
Thanks, Roger — really glad the delivery was quick and the wood’s been up to the mark. Appreciate you taking the time to leave a review, and we’ll be here when you need more.
Delivered so quickly and I purchased…
Delivered so quickly and I purchased the oak bags. Really good quality wood burned for ages nice and dry too. Will definitely be ordering more.
4 december 2025
Antwoord van Mortimers Fuels
Thanks, Diane — great to hear the oak’s been burning well for you and that the delivery was quick. Really appreciate you taking the time to leave a review, and we’ll be ready for you when you need more.
I would have given you five
I would have given you five, but have had to borrow an axe to cut several over large pieces
3 december 2025
Antwoord van Mortimers Fuels
Thanks for the feedback, Simon — appreciate you pointing it out. We do get people saying some logs are too big and others say they’re too small, so we try to keep a decent mix in each bag and avoid any real “monster” pieces going out. Sounds like you caught a batch with a few oversized ones, so sorry about that. Being a natural product it does happen now and again, but we’ll keep an eye on it. Thanks for the honest review.
Antwoord van Mortimers Fuels
Thanks, Linda — really glad to hear the logs are burning well for you. Appreciate you mentioning the ordering and delivery too. Thanks for the five stars.
Prompt, friendly delivery
Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
1 december 2025
Antwoord van Mortimers Fuels
Thanks, Anthony — that’s really appreciated. Glad we could get the logs over to you that quickly and that the delivery experience hit the mark. We try to keep that old-fashioned, look-after-people approach, so it’s great to hear it comes across. Always happy to help, and thanks for coming back to us.
Delivery very prompt and quality of…
Delivery very prompt and quality of wood was excellent, we will definitely use them again.
1 december 2025
Antwoord van Mortimers Fuels
Thanks, Stephen — great to hear the delivery was quick and the wood’s been spot on for you. Appreciate the trust, and we’ll be ready for you next time.
Product great and delivery quick
Product great and delivery quick. Responsive when I raised an email query
1 december 2025
Antwoord van Mortimers Fuels
Thanks, David — really appreciate you saying that. Glad the product and delivery were on point, and it’s good to hear the email side felt responsive too. We put a lot into our customer service, so it’s nice when that shows through. Thanks for taking the time to leave a review.
Great service and good quality logs
Great service and good quality logs. The delivery via DPD was also quick unlike some companies that take weeks and weeks!
1 december 2025
Antwoord van Mortimers Fuels
Thanks, Michael — appreciate you pointing that out. Glad the logs hit the mark and DPD got them to you without the usual waiting around. Good to have you with us.
Antwoord van Mortimers Fuels
Thanks, Judith — great to hear everything went smoothly and the courier looked after you. Appreciate you taking the time to leave a review.
Excellent service
Excellent service. The logs arrived very quickly and are great quality. Would highly recommend this company for anyone needing logs 😊
21 november 2025
Antwoord van Mortimers Fuels
Thanks, Amanda — really glad to hear the logs arrived quickly and you’re happy with the quality. Appreciate you recommending us, that means a lot.
Great service & Quality product.
Great service & Quality product.
I ordered wood & kindle late on Saturday evening and received the order the following day Sunday morning.
23 november 2025
Antwoord van Mortimers Fuels
Thanks for this — glad we could get everything to you that quickly. Always good when the local runs line up that well. Appreciate you taking the time to leave a review.
The product arrived swiftly and…
The product arrived swiftly and exceeded expectations.
20 november 2025
Review zonder uitnodiging
Antwoord van Mortimers Fuels
We couldn’t match this review to an order on our system, but we’ll take your word for it. Glad to hear everything arrived quickly and the product landed as expected. Thanks for leaving the review.
Antwoord van Mortimers Fuels
Glad to hear it — always good when they’re burning the way they should. Appreciate you leaving a review.
Rapid delivery of product that burns…
Rapid delivery of product that burns really well.
12 november 2025
Antwoord van Mortimers Fuels
Thanks for this — great to hear the delivery was quick and the logs are burning well. Appreciate you choosing us.
So pleased to have found Mortimers…
I'm so pleased to have found Mortimers Fuels, great price, easy ordering, and quick delivery. They've taken all the pain out of sourcing logs and have become my new go-to.
10 november 2025
Antwoord van Mortimers Fuels
Thanks for the review — really glad you’ve been finding everything smooth and hassle-free. That’s exactly what we aim for. Appreciate you choosing us and happy to be your go-to.
Not used them yet
22 oktober 2025
My 2nd order in the past few weeks
My 2nd order in the past few weeks. Very good service and kept up to date by text/email. Items arrived within 2 days of order.
27 oktober 2025
Fantastic product
Logs were delivered promptly, they were dry and evenly cut and burn well,as advertised. Excellent communication with regard to delivery. I will definitely order again.
15 oktober 2025
Antwoord van Mortimers Fuels
Appreciate the review Chris. Glad we got everything sorted and that you’re happy with the logs. Communication is certainly key and we don't disappoint :)
Antwoord van Mortimers Fuels
That's what we love to hear Dave! The best logs on the market with the fastest delivery.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.