Motorpoint - Maidstone Reviews 

I was very anxious for my appointment and Izzie and the lady on reception and were very understanding. The process of selling my car to them was simple provided you have all the correct documents which I did. They offered me a fair price which i accepted. Izzie was fantastic and very informative. I accidentally left my dashcam in the car and Izzie allowed me to collect it the following day. Happy customer, great service , thanks Izzie and the coffee there was just a good 😀😀

Unbeatable value. I wanted a specific vehicle with low milage and within my budget. I had looked locally. Nothing. They had my exact requirement but in another location. They transported it for me. Prepared it. After an inspection and test drive I drove it home 90 minutes after first actually seeing it. Very friendly and helpful staff. Unbeatable value.

It was a great experience and our Advisor Charlie was very helpful and answered all our questions. Would give 10/10 in our experience and would recommend. This my third car from Motorloint and would recommend them.

Customer service was relaxed and no pressure for sale , quick and easy. Chose , brought drove away

We had a great service from the team a special mention to Ellie Muncaster who after a trying morning due to the previous company we bought the car we were part exchanging were unwilling to send one of our services. Ellie took it upon herself to sort out the situation of which we were very grateful for. Thank you

Very relaxed environment where we could spend our time without being hassled to buy, I didn't actually visit to buy a car that day as I was just looking to see what kind of car I'd like but I felt comfortable and I've ended up with a fantastic Volvo. I'd very much recommend Darcy and the team

Ellie was brilliant from start to finish..the whole process was seamless !

Buying process made simple.
Car ready on the day and time agreed.
Assistance given to quickly sort road tax out.
Fella that soted it out very friendly.

Just sold my car to Maidstone MP. Great service, and I was offered best price by a mile! Big thanks to ‘Izzy’ who dealt with me at the dealership.
Highly recommended. *****

Staff very efficient

Fantastic, seamless experience from start to finish!I recently sold my car to Motorpoint Maidstone and cannot thank the team enough. The entire operation was incredibly simple and went completely seamlessly. Every member of staff I dealt with in the office was pleasant, helpful, and professional. Best of all, they gave me 100% of the money that was originally estimated on their online form—no hidden deductions or haggling. I am very, very pleased with the service and want to say a big thank you to the fantastic staff at the Maidstone branch. Highly recommended!

Brilliant service and communication. Very friendly and helpful staff

Friendly and helpful staff! Not pushy at all

Very easy process and helpful.

Helpful, friendly and non pushy sales guy. Got what I came to buy without hassle all was quick and easy. Highly recommend. The team were knowledgable and professional.

They could have checked the car better I don’t think the looked under the bonnet the oil was low so was the windshield washer one tyre wanted air I think all about rushed to get it ready waiting about one and a half hour over our appointment

Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko again and he was very helpful. I popped in unexpectedly without an appointment and he made time to see me, listened to what I wanted and was not pushy at all. There was a slight delay in getting a refund I was owed but again Marko sorted this promptly and I’m really happy with the new car. Ellie was also great at handover stage, she was so friendly and chatty and took the time to answer any questions I had. Thanks everyone!

Just bought a car and met Chris Mortimer, senior sales executive at Maidstone, he helped me with so much information about the car I bought and made it so easy with the paperwork, definitely 10/10

We had to take back as no wheel locking socket. Had to book into ford main dealer to rectify. No timed appointment just leave with them. Having to use bus to get home and back to collect. Had not been valeted properly. Re done. Still water in glove compartment. Not brilliant. Very disappointed. A promise of carpets. So far none. They were so helpful during the buying process and could not of been more helpful. Issues are now resolved. Carpets have arrived and refund for wheel locking bolt socket received. Still having to have a spare key from Haynes who have quoted £300 to £400. My husband has parkinson and is worried without a spare which was not supplied on collection. Thank you motorpoint for reply to my review. It would be nice if we could be compensated by helping with cost of spare key.

No pressure on selling pleasant helpful sales people, deal with all part ex and paperwork necessary for deal