Motorpoint - Norwich Reviews 220

Very helpful. Answered all my questions on the test drive, then when I called them, and by email, and in person later. Very kind throughout the process, clearly trying to go above and beyond. Very grateful to them.

Motorpoint Norwich. Excellent service from start to finish. We didn't intend to buy a car on the day as just wanted to look at a couple of different cars. We weren't hassled on arrival, just a polite ask what we wanted to look at. Kacey was brilliant, professional and very friendly. Listened to what we wanted and why, took plenty of time to answer all the questions we had about hybrid. Showed us an alternative to what we went to see....and we bought it!! Great service and would highly recommend them. Thanks Kacey for your excellent service

First class service Thank you

When I got home with my new car I noticed that there was no tyre inflation kit, so it was just as well I didn't get a puncture on the 40 mile journey home. Secondly I lifted the bonnet up and the engine compartment and underside of the bonnet were absolute filthy. When I pointed this out to the salesman he said our cleaners aren't allowed to clean under the bonnet. WHY NOT.

Excellent service from Zac. From start to end. Very friendly and efficient. No pressure felt.

Dave was great, no pressure but efficient and helpful. I would use motorpoint Norwich again

Very good interaction from the sales staff. Not rushed at all. Very Busy. Upon inspection found tiny dent in the hatch, this was repaired. Got a tyre pressure warning light keep coming on , been back , only to be told they are very sensitive.
So guess i will have to live with it.
Overall fairly good experience

Jack and Lily were amazing throughout and super chuffed with the service we received from both. Thank you both so much!

Lovely service from lily and jack when collecting my car.

Very helpful in every step of the process

Good friendly staff very polite and helpful good service. I only went into the Norwich branch had know intentions of buy a car but left with ordering a car
My car was delivered and picked up within a week

Great choice of vehicles, had what I wanted, easy to look at vehicles and test drive, friendly knowledgeable staff.

Brilliant from start to finish Zac at Norwich was brilliant very helpful and friendly, we travelled to Portsmouth as we didn’t have time for our car to be moved and the guys there were excellent as well I am very particular about my cars and Portsmouth worked with Norwich to make sure the car was perfect. I can’t recommend motorpoint enough! Save yourself the stress of dealing with the cowboys these guys are professional and also extremely cheap.

No pushy salespeople, very polite, We thought they gave us a fair price for our trade in. Buying a car was easy.

Good selection of cars, really helpful and not pushy staff. Easy part exchange and collection process.

Visited Motorpoint Norwich on two occasions. Viewing a car and then to have a test drive and part exchange quote. Both times well looked after and everything explained about potential purchase. Any questions answered efficiently and effectively.

Staff all very friendly, knowledgeable and helpful. Seemed a very fair company to deal with. Encountered some process difficulties at payment stage. Otherwise, have no hesitation to recommend.

Zac was very informative, helpful and not pushy. Would highly recommend

A single lady not a clue about buying cars but with the advice and patience given by Motorpoint I’m very happy with my new car they transferred my cherish plate & made the new plates up! Making a daunting process easy. I would highly recommend Motorpoint for both their car stock & service all day long!