Motorpoint - Portsmouth Reviews 

Really friendly team, excellent service and absolutely love my new car.

Josh listened to our requirements, was helpful and knowledgeable. He wasn't pushy and dealt with us with efficiency and humour.

Absolutely fantastic, from start to finish, no sales pressure just genuine help and assistance.
Ended up with a great car at the right price.
Thankyou

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my car et. Would definitely go back to motor point, this is my second buy from this branch, many thanks Mandie long

The welcome received from the team made feel at ease( we have not had booked an appointment).
Josh was brilliant, very professional and patient with us.
They answered to all the questions, kept us informed and have shown flexibility to suit to our needs.
And the car arrived few days earlier than we thought.
Within one week I drove away my new car!!!!

Such an easy going place, the staff there are so lovely and it is the easiest car dealership i have been to

Megan was fantastic from start to finish made the whole buying a new car so easy. Took care of all the paperwork and explained everything. Would highly recommend motorpoint and would definitely buy another if and when the time comes.

Very good personal service with clear communication

From the moment we stepped on court yard Charlie Roger’s was very helpful and couldn’t do any more for us felt like he went over anything we was unsure and gave us 100% service very happy with our new vehicle and would highly recommend to family and friends x

Terrible service. Pushy salesperson who mis sold the car and then failed to let me know that a) the car did not have the spec that I neeeded b) the windscreen had been repaired so I organised a repair that wasn't neede as from the inside I could see the chip c) had to pay excess for the repair d) Manager unhelpful and rude

10/10 shout out to josh

Josh was very helpful explained everything in a very relaxed atmosphere.

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained

I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.

First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.

While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.

I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.

Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.

Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.

Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

Very pleased with the service I got found them very helpful.

The right car, friendly no pressure service and fair trade in price. A great place to buy from!