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Motorpoint - Swansea Reviews 

812
TrustScore 4.5 uit 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was never keen to try a car supermarket but my father wanted to buy a car from motor point two years ago. I was so impressed with the whole experience and the deal that he had that I knew I would do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It’s pretty much our sixth car with Motorpoint, we had an eye on a cheeky golf in Swansea and Ben dealt with me in a friendly professional manner I even picked up the car on the same day ! Brilliant M... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Verkoper van tweedehands auto's

Geschreven door het bedrijf

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Geschreven door het bedrijf

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contactgegevens

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Verenigd Koninkrijk

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Uitstekend

TrustScore 4.5 uit 5

812 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(812)

6.027 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Give motorpoint a shot.

I was never keen to try a car supermarket but my father wanted to buy a car from motor point two years ago. I was so impressed with the whole experience and the deal that he had that I knew I would do the same when my turn came. in fact we have told several friends about how good the deals and experience was. A few of those friends took a look and purchased cars themselves.

8 juli 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

It's wonderful to hear that your father's positive experience two years ago led you to us, and that you were equally impressed. We truly appreciate you recommending us to your friends, and it's fantastic that they also found great deals and purchased cars.

Thank you
Motorpoint

Beoordeeld met 4 van de 5 sterren

A very polite sales person.

Lucus was a very easy person to deal with he was polite and helpful, there were a couple of disappointing reasons for not giving five stars the main one for me was I thought the new car should have been cleaned to a higher standard the wheels were only cleaned to the front the inside of the wheels were very dirty, when I lifted the bonnet I found the engine was not cleaned at all, having picked up the car I spent the whole of the next morning cleaning the car upto the level I felt it should have been on collection.

2 juli 2026
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Antwoord van Motorpoint - Swansea

We appreciate you sharing your feedback regarding the cleanliness of your new car. We are genuinely concerned to learn that the vehicle did not meet your expectations upon collection, particularly with the wheels and engine bay. We understand your disappointment and the extra effort you had to put in to bring the car to your desired standard. We are reviewing our pre-delivery inspection procedures to ensure such issues are addressed thoroughly before vehicle handover.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Magnificent motorpoint of Swansea

It’s pretty much our sixth car with Motorpoint, we had an eye on a cheeky golf in Swansea and Ben dealt with me in a friendly professional manner I even picked up the car on the same day ! Brilliant MP never disappoints.😊🚗

6 juli 2026
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Antwoord van Motorpoint - Swansea

We're delighted to hear about your positive experience and that we continue to meet your expectations! It's wonderful that our team provided friendly and professional service, and that you were able to drive away with your car on the same day.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Excellent customer service and purchase

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7k more with similar mileage. Now had car 10 months, no issues so very pleased.

8 september 2025
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so pleased to hear about your excellent experience and that you found such great value with your purchase. It's wonderful to know you're still enjoying your car ten months later with no issues!

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Great sales people

Great sales people
Never too pushy

6 juli 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

Thank you for your wonderful review! We are so pleased to hear that our sales team provided a comfortable and pressure-free experience for you. We appreciate your feedback.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Absolutely great from Joe hallewell the sales…

Absolutely great from Joe the sales executive from start to finish in regards to purchasing a car 10/10

29 juni 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so pleased to hear you had such a great experience from start to finish with your car purchase. Thank you for your wonderful feedback!

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Used Motorpoint for my last two cars so…

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had from them has lasted me around 9 years and had a good re-sale value. Much better than buying new. Thank you Motorpoint Swansea you were very kind and patient.

4 juli 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so pleased to hear you've had consistently great experiences with us over the years! It's wonderful to know that your cars have provided such long-lasting value. Thank you for your kind words about our team.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Great deal

Great deal, sales person professional

28 juni 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We are delighted to hear you found a great deal and that our salesperson was professional. Thank you for sharing your positive experience with us.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2 juli 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so pleased to hear Jamie explained everything and kept you updated on your progress. It's wonderful that all the staff you dealt with were fantastic and made your experience easy and friendly!

Thank you
Motorpoint

Beoordeeld met 1 van de 5 sterren

Absolutely appalling customer Service

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

2 juli 2026
Review zonder uitnodiging
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

Hi Emma, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Beoordeeld met 1 van de 5 sterren

Motorpoint Rip Off

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer. don't be misled by motorpoints reply, that it comes off invoice cost, that makes you think you get it back you don't, it's the car price + the transport cost (£199)

2 juli 2026
Review zonder uitnodiging
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

Hi, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Beoordeeld met 5 van de 5 sterren

Good selection of cars and very helpful staff.

Good selection of cars, staff are helpful and don’t harass and pester you.

28 juni 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Jodie was a pleasant and helpful lady

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

28 juni 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11 april 2026
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Beoordeeld met 5 van de 5 sterren

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 april 2026
Review zonder uitnodiging
Logo Motorpoint - Swansea

Antwoord van Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

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