Customer service brilliant. I have recently dealt with John and couldn'nt ask for better service had some issues with parts and when he said he would call me back he did which is unusual these days. S... Toon meer
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Lees wat reviewers zeggen
So impressed with the customer service. My items arrived a few days after I ordered them. So grateful for the effort to ensure the parts were correct for my Ducati Monster 937. FYI, the Evotech slide... Toon meer
The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they lo... Toon meer
Bedrijf heeft geantwoord
I bought an handlebar weights which unfortunately did not fit my motorbike. A quick conversation with Sarah and a return had been arranged. I had my.money back in 5 days! Great customer service
Bedrijfsgegevens
Geschreven door het bedrijf
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
Contactgegevens
3 Faversham Street, 2204, Marrickville, Australië
- 02 9171 1657
- sales@motosuperi.com.au
- motosuperi.com.au
4,7
Uitstekend
74 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great communication and quick delivery…
Great communication and quick delivery of goods. John and the boys are great to deal with and very helpful. Will definitely buy from them again.
28 januari 2026
Antwoord van Moto Superi
Hi John,
Thank you so much for taking the time to leave such a great review. We really appreciate the kind words and are glad to hear you were happy with the communication and delivery.
It was a pleasure dealing with you, and the team will be stoked to hear your feedback. We look forward to helping you out again next time. Ride safe!
Antwoord van Moto Superi
Hi Jimi,
Thank you for your review. We’re glad to hear everything went smoothly and that the process was easy. We really appreciate your support and look forward to assisting you again.
The moment I got there they did everything possible to help me with my needs
The staff really know bikes how to look after your needs
5 januari 2026
Antwoord van Moto Superi
Hi Antonio,
Thank you for the kind feedback. We’re really pleased to hear that our team was able to assist you and provide the support you needed. Taking the time to understand our customers and their bikes is something we take great pride in. We truly appreciate your support and look forward to seeing you again in the future.
Antwoord van Moto Superi
Hi Michael,
Thank you for taking the time to leave a review. We’re glad to hear you were happy with the delivery speed and communication. We really appreciate your support and hope to assist you again in the future.
well packaged and protected products
well packaged and protected products, tail tidy & quadlock mount. postage time was excellent even considering it was processed as the shop was opening at the start of the new year.
would happily purchase from bike-shop again
5 januari 2026
Antwoord van Moto Superi
Hi Mark,
Thanks for the great feedback! We’re pleased to hear the items arrived safely and that the turnaround time worked well despite the Holiday closures. We appreciate your support and would be happy to assist you again anytime.
Antwoord van Moto Superi
Hi Amin,
Thank you for taking the time to leave us a review — we really appreciate your support. We’re glad we could help and look forward to assisting you again in the future.
Antwoord van Moto Superi
Hi Tyler, Thank you for taking the time to leave us a review. We are glad you like the products and we look forward to assisting you again in the near future.
Bike bling
Pretty much always brought my bike bling from these guys, always great service and fast delivery.
25 november 2025
Antwoord van Moto Superi
Hi Cameron,
We really appreciate your continued support. It’s great to hear that you’ve consistently had a positive experience with our service and delivery. We’re always here to help you keep your bike looking its best—thanks again for taking the time to leave a review!
They are very helpful
They are very helpful, very professional, accommodating, patient, and quick with their customer service.
24 november 2025
Antwoord van Moto Superi
Thank you so much, Ioanna! We truly appreciate you taking the time to leave such a kind review. It’s wonderful to hear that you found our team helpful, professional, and accommodating. We’re always here to provide the best support possible, and your feedback means a lot to us. If there’s anything else you need, we’re more than happy to help!
Great products easy quick ordering process
Very easy ordering, very quick delivery everything fitted perfectly
28 oktober 2025
Antwoord van Moto Superi
Hi Michael,
Fantastic to hear everything went off without a hitch! We love making sure our customers get exactly what they need, hassle-free. Thanks for choosing us!
It's great to be able to pick up the…
It's great to be able to pick up the phone and give the guys a call about enquiries and products .
28 oktober 2025
Antwoord van Moto Superi
Hi Chris,
Thanks so much for your feedback! We’re always happy to chat and help with any questions or product enquiries. We are glad you enjoyed your interaction with the team.
A very high quality product that met my…
A very high quality product that met my expectation, and extremely prompt deliver.
29 oktober 2025
Antwoord van Moto Superi
Hi Stuart,
Thank you for taking the time to leave us a review. We’re thrilled to hear the product met your expectations and that you were happy with the prompt delivery. We look forward to assisting you again in the near future!
Antwoord van Moto Superi
Hi Team!
Thank you for the great review! We’re glad to hear you found everything quick and easy. We really appreciate your support!
Antwoord van Moto Superi
Hi Dave, Thank you for leaving us a review, we truly appreciate it. We are glad that you were happy with our service and we look forward to assisting you again in the future!
All good
As a returning customer, I was offered a discount. Items were shipped in very little time.
28 oktober 2025
Antwoord van Moto Superi
Hi Dawson, Thank you for your continued support! We're delighted to hear that your items arrived quickly. It’s always a pleasure to serve you, and we look forward to helping you again soon.
Great staff!
27 oktober 2025
Antwoord van Moto Superi
Hi Jacqueline, Thank you for taking the time to leave us a review. We are glad to hear that you had a good experience with our team. Customer service is always our top priority, and your feedback truly means a lot to us. We look forward to assisting you again in the future!
I had to contact the company twice in…
I had to contact the company twice in regards to not receiving any shipping notifications, to find out the part wasn’t even in stock. The company were polite, and apologised, though I wasn’t offered any refund or store credit in having to wait over a month for my parts. I feel like if I didn’t chase it up, I wouldn’t have been notified at all.
29 september 2025
Antwoord van Moto Superi
Hi Dean,
Thank you for taking the time to share your feedback with us. We’re genuinely sorry that your experience wasn’t as smooth as we aim for. Our team always strives to keep customers informed, but occasionally delays occur that are beyond our control, particularly when awaiting shipments from suppliers.
We’ve taken your feedback on board and will be updating lead times for products from this supplier to provide better clarity in the future. Please know that we are a team that works hard to deliver the best possible experience for our customers, and we hope to have the opportunity to assist you again soon — ensuring a much smoother experience next time.
The evotech quad lock mount for the…
The evotech quad lock mount for the Ducati V4s is awesome, well made, perfect fitment, recommend highly
26 september 2025
Antwoord van Moto Superi
Hi Mark,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re happy with the Evotech Quad Lock mount for your Ducati V4S. It’s great to know the fitment and quality met your expectations. We really appreciate your support and recommendation!
Never ends …
Fav part of the day ordering a bike part and getting one day closer to divorce
26 september 2025
Antwoord van Moto Superi
Hi Trav,
Thank you so much for the 5-star review! We’re thrilled to hear that you’ve enjoyed ordering your bike parts from us. Your continued support means a lot, and we look forward to helping you out again soon!
Antwoord van Moto Superi
Hi David,
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that your order arrived quickly and that you’re enjoying your new sat nav bracket. Your feedback means a lot to us!
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