Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Toon meer
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Lees wat reviewers zeggen
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Toon meer
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Toon meer
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Toon meer
Bedrijfsgegevens
Over Mountain Dog
Geschreven door het bedrijf
Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Contactgegevens
17 Endeavour Park, NE231XA, Cramlington, Verenigd Koninkrijk
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Paul in customer service went above and…
Paul in customer service went above and beyond to assist with our coat exchange.
Our exchange was facilitated in a very timely manner and we had received the new coat in a couple of days.
Many thanks Paul.
1 december 2025
Review zonder uitnodiging
Highly recommended!
Extremely fast delivery and I would highly recommend the HoundHeadz - Halo Rechargeable Light. Gutted that Sidney lost it while having a particularly boisterous play session with his buddy.
27 november 2025
Review zonder uitnodiging
Fantastic coat, but doesn't fit over head
I absolutely love this coat - it's fantastic quality and design. Unfortunately for my bullmastiff boy (65kgs) the snood design doesn't go over his head (69cm), but given that it is such good quality I'm going to try and it adjusted with a flexi panel so I can still use it.
2 december 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much for your product review Denise - Thank you for supporting our small business
Quality Products!! Love them
So pleased I got my dog jacket from Mountain Dog - I bought a harness and glacier jacket for my year old vizsla - the day the jacket arrived it started snowing so got to try it out and my dog loves it, it keeps her dry and warm and def recommend these for anyone 😀
10 november 2025
Review zonder uitnodiging
Good quality of materials and fit.
I'm very pleased with the quality and fit of the dog coat Non-stop - Glacier Jacket v2 *Amazing Offer - Limited Stocks* 55cm for my border collie. Prompt delivery and it looks smart.
20 november 2025
Review zonder uitnodiging
Excellent service
I have bought a few items now (after they were recommended by a friend) and I must say that I am really impressed at both the quality of what I ordered but, more importantly, the friendly and quality customer service I have received every time. Excellent delivery timescales on all items ordered. I would not hesitate to recommend them and I will use them again.
3 november 2025
Review zonder uitnodiging
Straight forward and easy site to order…
Straight forward and easy site to order from.
Prompt abd reliable service.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much Sylvia
On time and love the raincoat.
29 september 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much Colleen
Very quick delivery
Very quick delivery. Items as described. Easy website to navigate.
29 september 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Wonderful to hear, thank you so much Charlotte
Great products and excellent customer…
Great products and excellent customer service. Recently purchased a dog harness light and unfortunately it came disconnected from the quick release on the first walk (lost). Mountain dog quickly responded to my email and offered a replacement straight away - can't fault them at all.
26 september 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much for your kind review James, glad to hear our team could help
Replacement under guarantee of dog lead
The clip on a dog training lead I had purchased broke off almost 12 months into the guarantee period. I received a replacement in the post within 2 days of reporting this. I would like to thank both Mountain Dog and the manufacturer (DNA) for dealing with this so promptly.
11 september 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
So pleased we could help Nancy - Thank you so much for your kind review
Excellent product
Excellent product, exactly as described and good value for money.
29 augustus 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Wonderful to hear, thank you so much for your review
Ordered ruffware boots which lasted about 6 weeks
Ordered ruffware boots. In a month then toe had cracked. Contacted customer service, you have to go back to ruffware with codes as to the purchase, which for me is an unnecessary hassle, as I bought it from Mountain dog.
As it was, we then lost the boot on a walk, so having procrastinated with the ( for me) hassle of another company and codes, it doesn't matter anymore.
I can't remember the date I contacted them, but not exactly jumping with joy.( Summit tex)
23 juni 2025
Review zonder uitnodiging
Fantastic customer service.
This company has fantastic customer service.
I bought 2 sizes of boots and forgot to return the size I didn't need before going on holiday which meant going over the 14 days return policy. I emailed with my problem and Paul at Mountain Dog was so helpful.
I will definitely be using Mountain Dog for purchases in the future.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Lovely to hear Paul was so helpful. Thank you so much for your lovely feed back and review, it is a real pleasure to pass onto our team
Brilliant service,Quick Delivery
Brilliant service,Quick Delivery
Harness I ordered is good quality and I’m sure it will last a long while ,the sizing chart was spot on
Many Thanks
1 augustus 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
So wonderful to hear! Thank you so much for your kind review!
Highly Recommended cooling coats
I bought 2 Swamp cooler vests for my long haired GSDs. They both feel the heat as they are mainly black (& tan).
They are well made & reasonably priced. I love the color. They arrived quickly too.
My older dog, Moose was really overheating at night. There is no heating on. Last night we put the coat on & he finally slept.
Today they’ve both worn the cooling coats & relaxed on their beds.
I’d highly recommend them & I know the dogs love them !!
16 juli 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much Janice! It is so lovely to hear the Swamp Cooler Vests work so well for your dogs, and they love them too!
Great little company
Website very easy to navigate, prices competetive, and speedy delivery.
30 juni 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much for your lovely review Helen!
Super quick deliver in a pinch!
We needed a car harness to take our dog to our wedding and it arrived the day after we ordered - couldn't get it on Amazon so really saved us there! :)
16 juni 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much for your lovely review and for choosing Mountain Dog Daniel!
Easy to order
Easy to order, quick delivery. Value for money. Harness good fit on my bulldog.
9 juni 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Thank you so much for your lovely review Julie, that's wonderful to hear!
Have been buying from mountain dog for…
Have been buying from mountain dog for years. Good quality products, exactly as described and promptly delivered.
3 juni 2025
Review zonder uitnodiging
Antwoord van Mountain Dog
Wonderful! Thank you so much for your support and lovely review!
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