Poor advice and valuation from the start. Unrealistic figures used for the sale which cost us £65k. Also some poor communications throughout the process. A few genuine staff trying their best but w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Poor advice and valuation from the start. Unrealistic figures used for the sale which cost us £65k. Also some poor communications throughout the process. A few genuine staff trying their best but w... Toon meer
Bedrijf heeft geantwoord
We recently used Mov8 for the legal process of buying and selling our home. We can’t rate them highly enough, we particularly appreciated the clear and regular communication. Emma and Maeve answere... Toon meer
Bedrijf heeft geantwoord
We recently used Mov8 to handle the legal side of our property in Scotland, which they handled with great professionalism, keeping us informed at every stage of the sale despite the total lack of ass... Toon meer
Bedrijf heeft geantwoord
We had a very rushed timeline, with time pressure from our housing developers to complete a Part Exchange and secure all the information towards buying our new build property that we felt overwhelmed.... Toon meer
Bedrijf heeft geantwoord
MOV8 is Scotland’s 5-star rated, estate agency and personal legal services law firm. We offer Estate Agency, Conveyancing and Personal Legal services. If you’re selling a property, our expert Property Consultants guide you through the property selling process from start to finish. Our team of approachable, compassionate and service-orientated legal experts deliver Conveyancing services as well as advising on Wills, Powers of Attorney and Executry Services. Our dedicated New Build Conveyancing Team will take care of all of your new build conveyancing needs. We offer Scotland-wide coverage, with offices in Edinburgh and Glasgow. Our teams provide legal services and sell properties across the whole of Scotland. We combine 5-star, boutique law firm service levels with an innovative, modern technology platform that delivers transparency and minimises unnecessary face-to-face contact. MOV8’s 5 star reputation for service and results is backed-up by over 2,000 Trustpilot reviews.
Scotland Head Office 6 Redheughs Rigg, EH12 9DQ, Edinburgh, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were unfortunate to have one of the worst experience with this solicitor firm. We were given a trainee who had limited experience. Our move was delayed just before Christmas with less than 24hours notice and it took them 6 weeks to agree a new date. We were told that it was because someone in the chain had gone on holiday which seems implausible. Things were such last minute they didn’t send standard observations till 4weeks in to the 8 week lead time which led to them chasing things right till the last minute. Then 1 week prior to our new move date we found our mortgage had lapsed as the solicitor had not actioned something they should have. We had to get a new deal in less than 24hours. We complained and to date have no answers to any of the issues. It was escalated to a senior manager Mr Gordon who said he would provide a response in ten working days. Here we are 6 weeks later and multiple chasers and he has not responded. We have taken it directly to the SLCC. It’s been a horrendous time and the firm were nothing short of shocking. I would not recommend them to anyone.
Also for anyone who sees their response saying they are unaware of any complaints this is not true. We have taken to the SLCC and they have also failed to respond so it is going to be investigated as a breach of standards. This is now 6 months later. They can quite clearly see my name and surely know what complaints they have open with the SLCC. If they don’t this shows how disorganised they are. I won’t be engaging with them directly any further as they had months of opportunity to do so.

Antwoord van MOV8 Real Estate
MOV8 always gave me the impression they were in control. And based on my experience and successful purchase - I knew they were. Great communication throughout! I am very happy I choose them and would highly recommend.

Antwoord van MOV8 Real Estate
This solicitor came to my rescue at the very last minute, and when I say last minute, I had 3 hours to put an offer in on an apartment and we went through our paperwork and offer submitted within two hours. Not an everyday situation for sure, but this team went above and beyond, especially for a new client. Very grateful for your assistance and hopefully completing this transaction!

Antwoord van MOV8 Real Estate
It was a true pleasure to deal with Alan, he was always very helpful and replay on emails very quickly,would recommend to use mov8

Antwoord van MOV8 Real Estate
We were extremely satisfied and fully recommend MOV8.
We dealt with several members of staff in particular Rachael Cassidy, Mairi Rasuli. They were with us throughout selling our house and buying a new build. Others staff members who helped along the way were equally professional every step of the way.
Communication was vital during this process and they kept us fully informed throughout and even when asked, they explained things in detail. I would not hesitate to recommend MOV8 as they would be my first choice if I need a solicitor any time in the future.
Date of experience: concluded 6th July 2023

Antwoord van MOV8 Real Estate
We we really pleased with the service we received, although it would have been helpful to have had more communication immediately prior to the sale.

Antwoord van MOV8 Real Estate
Rachael Cassidy handled my sale and she was fantastic. Always on hand to respond to any questions. We did have a hold up, but this was due to the buyers solicitors.. also Move8.. but I was lucky and got a good one.

Antwoord van MOV8 Real Estate
I cannot recommend the team at MOV8 and especially Alan Craig highly enough. They were there each step of the way for my property sale and new build purchase.
There were bumps on the road but all dealt with efficiently. Even working on Sundays to keep me up to date with progress. It will be a while before I move again but certainly MOV8 would be my solictors of choice. THANK YOU

Antwoord van MOV8 Real Estate
Excellent company, executed our property sale without any fuss. Great communication throughout.
Highly Recommended

Antwoord van MOV8 Real Estate
I would highly recommend Mov8 and especially Alan that was overseeing my case. He was very helpful and navigated through quite a complex buy making progress as quick as possible. Alan was always on the other end of the phone or email. Frequent communication, advise and personal touch made me feel a lot less stressed and at ease. It was a pleasure working with Alan to get my home.

Antwoord van MOV8 Real Estate
Very helpful and always reply promptly.

Antwoord van MOV8 Real Estate
Smooth process from all at Mov8 & Alan was fantastic. Totally reccommend!

Antwoord van MOV8 Real Estate
Excellent service. Good communication.
Conveyancing solicitor Alan Craig was extremely helpful and approachable. Great job would definitely use again.

Antwoord van MOV8 Real Estate
Regular contact to keep us updated and always on hand to help.

Antwoord van MOV8 Real Estate
From start to finish the sale of our house was very smooth with very little for us to do. The estate agent completed the sake very quickly 🙂 even getting the lawyer involved, thank you for everything yous done for us as it was also a difficult time due to my mother in-law passing away at the same time. Would definitely recommend your move to handle your house sale.

Antwoord van MOV8 Real Estate
The 2 people that I dealt with were calm, experienced and helpful when solving problems that arose. They were not phased by the issues that arose with me being an overseas client and went out of their way to help.me. I felt very safe dealing with them, despite the large sums.if money involved. Thank you.

Antwoord van MOV8 Real Estate
I had a great experience from start to finish. They kept us in the loop with anything and we’re happy to take our calls and explain some things we didn’t understand. When we went to the office to sign paperwork again the staff were happy to explain how the process would work also there is a lovely cafe and a sweet little dog at reception, we would definitely recommend them and ourselves would use them again in the future.

Antwoord van MOV8 Real Estate
Mov8 helped me sell and move into a new build property. They were very professional, helpful, transparent and easy to get a hold off. With the stress of a house move, getting a hold of the team is the last thing you wanted to worry about and Mov8 were excellent at getting back to me and answering my questions. They did a great job working with my buyers solicitor to get the deal done in time. This is all done at a competitive rate as I did have quotes elsewhere. It was my first time using Mov8 and I thought I was taking a risk but I am happy that I did!

Antwoord van MOV8 Real Estate
Really easy to liaise with and Tracy provided us with such a great service to help us buy our new home via part exchange. She was so professional and friendly, ensuring we were up to date with everything throughout the whole process.

Antwoord van MOV8 Real Estate
Pleasure to work with!
Great communications, everything went very smooth and stress free!
Wouldn't hesitate to use Mov8 again!

Antwoord van MOV8 Real Estate
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.