Mowers2go Reviews 

Bought a lawn mower on 5th October 2024 and had not arrived. I had emailed and called several times and no reply.

I had to make a claim through my credit card company - what a hassle!

Only after emailing them again mid-December did I finally get a reply and a refund was given.

I have since had to cancel my credit card claim. Complete hassle and waste of time.

Whilst they have issued an apology due to my order 'slipping through the net' I will never buy from them again.

I have ordered kress pruners beginning of September and still waiting for them. I have rung loads af times and emailed them, in fact I have got ticket open for the last 10 days and still no joy. I understand there’s been problems with phone lines but this is beyond a joke now. All I want is to get my money back now.

I’ve been waiting for my Stihl pressure washer since May 2024. I have waited long enough and require a refund. If only they’d answer their phone and emails. How they remain a viable going concern I do not know. I cannot in all good conscience recommend this company.

Felt no choice but to write this, ordered stihl batteries back in June 24, it is now mid December and still nothing. Last communication was 13th September, and before then just getting gas-lighted that 'they are coming in another 10 days'.

Tried calling, numerous emails and no response. I would avoid, I just want a refund now. Really dissapointed.

Order never arrived. They do not answer the phone or emails. Avoid

I ordered a mower which Mowers2Go told me was out of stock, but would be coming in soon. I hung on for three months waiting, and did receive responses to my chasing emails, until I didn't.

Eventually I have requested a charge back via my credit card which was confirmed. I may not have a mower, but I do have my money back from these thieves.

Great service and excellent communications. Purchase of stihl chainsaw oil (rather than actually buying a mower) at the best price I could find with very reasonable delivery costs. I received comms via email regarding the order and it was delivered very swiftly. Will buy from again.

This is my second negative review as I am still waiting the hedge trimmer that I ordered on the 27th may and was promised in june. After my last negative review I am publishing a second one as note that the company has made comment or apologised. Since the last review I have again e mailed them on three different e mails (one of which I had a reply from in July). I have tried to phone them - the automated message gives four options - there is no answer from any of the lines including the line assigned to paying bills. Avoid like the plague.

Placed an order about 2 months ago. No news, tried to contact many times and eventually asked for a re-fund nothing. Do yourselves a favour and AVOID them.

Absolutely terrible business, avoid like the plague!
Quick enough to take your money, no response via email or call answered when chasing delivery of the lawnmower!!

DO NOT USE THIS COMPANY

Rubbish Customer Service!! Ordered Strimmer on 27 July 24 and it arrived on 2 Dec 24. Now that is excellent service, hence the 5 Stars! I only had to chase 4 times and Mowers2Go never once proactively managed the order. Don't know how they remain in business!

I have a stihl chain saw and needed some new 14in chains which normally cost between £17-£22 depending on where you buy them but at Mowers2Go I saw them advertised at a substantially reduced price and cynically thought I'd get non-Stihl 'lookalike' chains, but no, I got two original part Stihl chains for £25.44. I am very happy and will be using Mowers2Go again. The only negative was the £7 delivery charge as the package is both light and small thus bringingbthe total cost up to close what I was previously paying albeit I collected.

Placed an online order start of Oct, but it was never delivered. Chased & chased - no response to emails and no answer when calling. One response to the online contact form promising delivery that still never came. Can’t get hold of anyone to request a refund. Utter shambles.

Absolutely disgusting service from this company. They take your money and don't deliver the item. I've tried contacting them on more than one occasion to find out what has happened but they don't respond. It's now more than a month since I ordered a spanner and still no update! I've since purchased it from elsewhere, it was not only cheaper but arrived within 48 hours. I now have to go through the hassle of logging a dispute with my credit card company to try and get my money back. The lack of professionalism and poor service from this company is inexcusable, I believe they have had some major system issues but funnily enough they can manage to take your money quickly enough. Avoid this company at all costs, there are much better and cheaper alternatives.

I ordered Stihl HTA86 Cordless Pole Saw on 25 August 2024, received email confirmation saying delivery 2-4 weeks. Waited for 3 month, sent many emails, tried to call many times, no response at all!!! Absolutely awful experience! At the end of November I had to claim my money back via credit card! I will never use this company again!

Ordered a Stihl lawnmower on 9 July and a ride on mower in September have not received either yet no reply when you phone them and do not reply to my emails thinking about calling the debt collector in total value of orders £4,576.63

Hi,

i made an order on your website, trying to contact your office and sent several emails now and not had a reply.

Can someone please call me regarding my order.

No response to any email for a month then when I finally get something saying we will be in touch again nothing. I ordered a leaf blower/vac and no idea when or if it will arrive...

My experience is exactly as others have put regarding this company taking your money but not delivering or corresponding.
I ordered a Kress Leaf Blower back in October which showed on their web site as being in stock and ready to ship. I received the automated response order confirmation and receipt for the purchase price which showed up on my Credit Card account immediately.
Fortunately I had paid on my credit card, but no delivery ETA and to date no delivery.
It was at this time I started checking the company out on reviews and found that it seems there is very bad feed back and reviews regarding them.
I wish I had read the reviews first before ordering from them.
They take your money but do not send out the goods.
I have telephoned the business over 60 times but with no reply or constantly engaged tone. I have also sent emails asking them to make contact but again no response.
I have now submitted a claim with my Credit Card company who have now reimbursed my account.
I will also be informing Trading Standards
DO NOT USE THIS COMPANY