MoxieLash Reviews 

100% some of the best customer service around these days. I needed to change an order item and ask for help with applications and the reps are so super helpful they even emailed me a list of video links to help me because I'm new to false eyelashes. The change process was super easy and quick.

My first purchase was the Giddy lashies. I liked them and I was looking to add to my lash collection and bought the airy and lovely lashies. I did not like them as they didn't look like I had any lashes on. So I wanted to exchange them. The exchange was super easy, after a few emails with a customer representative, she had 2 replacement lashies ordered for me! I ordered the Giddy again and I am going to try the wifey! I highly recommend Moxie lash!

Total scam! There is no nano grip! I just tried these and obviously the small tube that comes with it is glue because if you try to put them on with out it they do not stick at all but they supposedly are “glueless”. But the even if you use the “clear eyeliner” which mine is half way dried up they still don’t stick to my lash line! Total waste of money!

Had to have a replacement order put in and the customer service I received was impeccable! Sierra was so kind, very helpful and quick to respond. Whwn 1 thing was no longer available, she found a perfect solution and fulfilled my order and processed it quickly. She did everything she could to fulfill my needs /wants .
In the end , this was one of the best experiences I've had for customer service support !
Was a pleasure!
Thank you so much
Keep up the great work.

So...first time ordering but heard great things from friends. I usually get extensions but love the idea of being able to do my own (easily)! :)
I was tracking my order and DHL was slow on delivery and updates. I contacted Moxie and the Customer Service Rep promptly expedited shipping for a new order. I am a professional online shopper and this level of service is not common. Love it! Hope I love my lashes as much as the service :)
Lashes expected to arrive in a couple days.

Great customer service! My product showed delivered but was not. Reached out to customer service and was immediately sent a replacement product!! Will be back and will recommend!

I ordered lashes on Dec. 3rd as a Christmas gift. Today is Dec. 26 and I never received them. Customer support said they were probably lost. Their only solution was a refund or to have them re-sent. No thanks! Terrible customer service. Will not be ordering from them again!

I’ve never worn lashes before but I decided to try it out. The nano-grip are unbelievably easy for a true beginner to apply. I also accidentally got one set that were a little too glam for my newbie taste and I wanted to exchange for something more subtle. The moxie team was so fast (instant, really) in responding to my inquiry and helped me select a set that were more my vibe. I highly recommend this company- they’re doing it right. Looking forward to loving my lashies!!

Danke sehr schnelle Abwicklung, der Sache!

Danielle was amazing! I don’t think my original survey went through, so apologies if there are duplicates. She was informative, great communication, friendly, KIND, helpful, and professional. Most people are lacking these qualities anymore! I really appreciate her kindness and promptness in helping me. I LOVE my Moxie Serum and I’ve told everyone I know about how it’s changed my skin & my life!!!!! Love it! Thank you Danielle!

I'm so impressed with Moxie. Well Done!!!! My package did not arrive and said it was delivered. I spoke with Danielle and they offered a refund or to resend the product.
I'm a repeat customer, have used moxie for years and get so many compliments.

Very happy customer here!!!
Shona Lockhart, Ontario, Canada 🇨🇦

Sierra was the best customer service agent I have ever worked with. She was kind, friendly & very empathetic to my problem. She was also very thorough & informative on all I needed to do. She even followed up with me & filed the claim with Route as they gave me different info than she did. Route msgd me immediately with a new replacement order all thanks to Sierra. I'm keeping her as a contact for all of my Moxie needs!

This company always exceeds my expectations. I live in Canada and religiously purchase their products. The products are top notch and the customer service is outstanding. It's a little pricey especially when transferring to Canadian funds, but 100% worth it. I will not buy lashes from anywhere else.

Thank you so much for the exchange. Moxie lashes are the best lashes EVER, however some lashes look better on than others. When an exchange was needed, corresponding with the company was nothing short of efficient and pleasurable. They took care of my request straight away. I was so pleased.
I am a loyal fan and customer for life!

Thank you again.

I tried to use the magnetic lashes, but I had an allergic reaction to the metal. I contacted MoxieLash to explain what happened and they were awesome! Sierra promptly gave me credit for all of the magnetic lashes that I had purchased. I will go back to using the nano grip lashes. My favorite is the wifey lashes. Sierra really made my day with her outstanding customer service!

Love the product! I have ordered 4 times and delivery is fast while the product is excellent. Customer service is the best, I had one last arrive bent and they replaced it immediately.

Could not recommend more! Very happy and will continue to be a customer.

I had made an error on my last order and was having a few issues with the order. After submitting my issue and concerns and asking for ideas on how to rectify it Sierra was beyond helpful. The quick response was amazing and the solution to help me move forward was beyond what i had expected. Exceptional customer service!

So far the customer service has been terrific. I received a partial order and when I flipped out, I was assured that I still had more product coming. I like the tutorials they send out on how to use the products. So far I've only used one of the products but it was certainly beautiful and satisfactory to use.

Such a great company to do business with. Most excellent customer service!

The customer service can’t be beat. Sierra was wonderful and helpful during a stressful time. I’m getting ready for my upcoming wedding. She went above and beyond to see that I had lashes for my big day. I ruined my lashes as I couldn’t get the liner out and I poked a hole in the liner in the process of getting it out. It went over my entire lashes making them unusable. She was caring enough to replace the pair so I would have lashes for my wedding. It is rare to find a company that stands behind their product 100% and will do whatever they can to make the customer happy. I would not hesitate ordering from them in the future.