MTFX Foreign Exchange Reviews 23

Straight talk no wasting time . Verification process is very good .

I found this website just by surfing. I found it had VERY competitive rates for Canadian to Euro exchange. I hadn't used the net for such transactions before and I was extremely nervous. However, Josif guided me through the process and made things extremely easy for me. He was prompt to answer the phone and reply to my emails and his answers made sense. He even made suggestions to make things even easier. The transaction was completed successfully. The service received exceeded my expectations! Definitely using MTFX for all such future transactions. Thank you.

Excellent service by Sejal. She helped me in every step. Will recommend them to all of my friends .

Promptness . Excellent service .

Sejal was excellent & she guided me well through the process. I wanted to transfer funds from may Canadian dollar based in Canada to my UK sterling account here in the UK. This was the first time I have used MTFX. Rate was competitive and funds secure. It was difficult setting up the account as I am dual citizen resident in the UK but Sejal & the team found a way. to get my account set up

This was a wonderful experience. I have used an Exchange before but the difference with MYFX is that you actually called me and walked me through it and more importantly, I had a connection with both Michael, Ash and Hanif which was a much appreciated experience. The other exchange that I used I spent a few days not knowing if the transfer had happened or what was going on. Job well done and I will now only use MTFX

Great professionals.
Always easy to communicate with them.
Great advise.

Competitive rates. Wire transfer on same day worked out great.

Sejal was fantastic to work with, she looked after the needs that I had today.

The MTFX team made exchanging funds really easy and straightforward. My agent gave me a direct line and was always happy to answer all my questions, no matter how small. I felt comfortable and well taken care of — I’ll definitely keep using MTFX in the future.

I have been using MTFX for 10 years now, the service I have received has been beyond exceptional. Ash and his team have made sure that I am informed on market movements and my funds are always sent in a timely fashion. Omer has also assisted with managing my account, he has been friendly and professional. Thank you MTFX for making the process easy and saving me from dealing with the banks!

Pat Marsden was excellent in helping me set up my new account with MTFX. Easier platform then previous fx websites i have used. Customer service is excellent.

Patrick Marsden is the best customer service specialist! He is energetic, efficient and gave me very clear instructions on everything. I had a very good experience on my first payment!

Omer was fantastic, he guided us through the process and helped us a lot. We didn’t do our first transaction properly and sent it twice, he was on the phone immediately to let us know and we redacted it. Great company and great employees!

I’ve been using MTFX to send payments to my overseas suppliers for over a year now, and I couldn’t be happier. Their exchange rates are consistently better than traditional banks, saving me a significant amount on every transfer. The platform is simple to use, and transfers are processed quickly—my suppliers often receive funds on the same day.

What really sets MTFX apart is their customer service. The team is always available to help, whether it’s setting up a new payment or answering questions about exchange rates. Plus, their transparent fee structure means no hidden charges, which is a huge relief for my budgeting.

Sarah A

Sabrina made my experience great! Sabrina paid attention to detail, and was extremely patient answering all of my questions. Thank you Sabrina for going above and beyond!

Working with MTFX does take a bit of a setup due to KYC laws, but they were the shop that was able to take bill pay from both TD and RBC, and had one of the best rates I could find (I think I spent too much time rate shopping!)

I have been using MTFX for exchange transactions for years, primarily for selling USD. Niki Ho and his team are fantastic to work with! They always offer insight on the market and upcoming announcements that may affect rates up or down to help me make an informed decision. Niki often reaches out when rates are moving in our favour in case we might need to do do transaction so we can take advantage of the upside.

Niki Ho is such an amazing agent. His personalized service makes me feel like I am MTFX’s only customer. He gets everything done so fast that I cannot believe how he does that? Niki watches for the best exchange rates whenever I need him to do it. I have referred him to many potential clients, and he reaches out and they are always happy.
MTFX is so far advanced with great customer service compared to Canadian banks that constantly give their customers terrible service, no tracking, high rates, lost funds and making the worst transfer errors ever. There are virtual banks that give better exchange rates, but I will always stick with MTFX because of your well-oiled systems and great agents.
I honestly think all the service agents at MTFX have been great since I started in 2019. Niki Ho still stands out from the crowd because he has given me the best customer service I have ever had!

I have dealt mainly with Niki Ho for a number
of years.
Niki is very personable, has a great sense of
humor and is very knowledgeable about his
product.
He is very easy to work with and super responsive.

My rep Niki Ho always responds to my requests promptly and accurately.