Mundotrip Reviews 18

Although our original dates and itinerary were change, resulting in us having to change quite a few things in Ireland, after the new dates were agreed upon our agent Meison Kamei never missed a beat. I have had a lot of questions about hotels, trains, flights ect, and he had always dealt with me with kindness and understanding. He has answered every question in a very timely manner, even going through many things with me over the phone so I can see things and locations on my computer. We have never traveled to Italy and I am much more comfortable with our trip.

Beyond our expectation! They took care of all our issues and good choices of tour. Thomas and Hazel put all their effort to arrange the best experience we can ever have. We will definitely use them again in the future.

Awesome communication and updated information and current updates

I was very hesitant with booking with a travel company such as this one, but Thomas has gone above and beyond to help put my mind at ease and make this experience a great one. Thank you

Mundo has made the process of scheduling our Italy vacation easy and straightforward. Meison Kamei did a fantastic job of providing all final details and ensuring my complete satisfaction with the itinerary. We can't wait for our trip. Thank you MundoTrip. Thank you Meison Kamei.

Meison was VERY helpful in changing reservations. Extremely polite

Over all experience was great! Meison was helpful and very patient with me. Walk through with me to every details and even providing helpful tips for a first timer like me. Highly recommended.

I am writing to express my extreme dissatisfaction and warn others about a travel agent that has left a sour taste in my experience. The agent in question has demonstrated a blatant disregard for transparency and accountability, providing subpar services that have ruined what was supposed to be a pleasant trip.

Lack of Transparency: The agent was not forthcoming about the details of the hotels booked. Upon arrival, we discovered that the accommodations were far below the expected standards, with no clear explanation or prior warning about the downgrade.
Substandard Accommodations: The hotels provided were among the worst I've encountered. They were not only overpriced but also failed to meet basic comfort and cleanliness standards.
Evasion of Accountability: When we attempted to address these issues with the agent, there was a noticeable lack of accountability. Complaints were met with evasion, and there was no willingness to rectify the situation or offer a suitable compensation.

I strongly advise against using this travel agent (MUNDOTRIP) due to their unprofessional conduct and lack of integrity. Potential travelers should be cautious and thoroughly research their options to avoid similar disappointments.

I started planning our trip 1 year before we went. Mundo/Crystal Travel provides an affordable solution. I found out why it was so affordable. For our Italy trip to Rome, Florence & Naples, they booked on main flight (Seattle to Frankfurt) on Condor Air. We spent 10 uncomfortable hours sitting in Economy. The hotels they booked were out of the way. Our Rome hotel required a 30 minute bus ride just to get to the Metro Station. I changed our Florence hotel because it was 40 minutes outside of Florence. It would have cost us 140 euros each way to meet our tours. I changed our Naples hotel because the reviews said it was located in a very bad section of the city. Mundo/Crystal provides a value and affordable vacation alternative but it will cost you more in the long run. Do your homework and make sure the package they provide fits your needs, lifestyle and comfort levels, not just your budget. They were good to work with and always answered my questions quickly. Davis Jones and Stacy Kane provided valuable experience. Price isn't everything.

We haven't traveled yet but for being our first time using an agency to take care of our traveling needs, I have found that Meison is exceptional! He has made this experience, so far very easy and has gone above and beyond, I feel, to serve us. I can't wait for our Europe trip in October.

I recently booked a trip with Mundo trip and had an exceptional experience! From start to finish, the team was professional, knowledgeable, and courteous.

A special shoutout to Meison kamei, who handled my booking. He was AMAZING! he took the time to understand my travel preferences and tailored the perfect itinerary for me. His attention to detail, patience, and expertise made all the difference.

The recommendations for accommodations, transportation, and activities were spot on.

I highly recommend Mundotrip, especially if you're looking for personalized service. Ask for Meison – you won't regret it!

It has been wonderful working with meison he planned our trip to italy with ease

I'M SO HAPPY THAT I GOT MUNDO TRIP AS ADVISOR FOR OUR ITALY VACAY THEY'RE GOOD PEOPLE HELPS ALL WHAT I WANT ORGANIZE MY ITENERARY FROM FLIGTHS HOTELS TOURS BEST IS AFFORDABLE PRICE FOR EVERYONE ANSWERED QUESTIONS SWITCHING SCHEDS THE WAY I WANT GOOD COMPANY TO DEPEND ON RIGHT NOW IM BOOKING WITH THEM FOR A VACAY TO THE PHILIPPINES IF ANY 1 LOOKING FOR TRIP YOU CAN JUST GO TO MUNDOTRIP GOD BLESS TO ALL OF THE STOP AND THANKS

I've been working with Meison Kamei to plan our trip to Italy. We want to see where my mother grew up. He has been amazing! Meison has worked on every detail from flights, hotels, transfers, tours and more behind the scene requests that we've had. He has so many great ideas and suggestions. He is always pleasant and follows through with every detail. I would highly recommend Mundo Trip....and Meison if you're planning any International travel. He's made it so easy on our part, we'd like to go back next year, and would definitely want him to help with the planning!
That's why I'm giving them a 5* rating. He is a credit to Mundo trip.

Meison made the experience very easy. He was patient answered all my questions which there was a lot very informative all around great experience.I would use him for any more travel plans I may have.

great planning and very detail in organizing the trip

Booking my 10-night trip to Italy with MundoTrip.com was the best decision I ever made! The website offered me flexible payment options, making it super convenient to plan my dream vacation. The support team was always available to assist me with flight choices and hotel upgrades.
In Italy, I explored Milan, Venice, Florence, Rome, and the Amalfi Coast, staying in premium 5-star hotels. The sightseeing was unreal—from Duomo di Milano to the Leaning Tower of Pisa and the breathtaking Amalfi coastline. MundoTrip arranged guided tours, making everything smooth and stress-free.
This was the trip of a lifetime, and I am already planning my next European adventure with them!

My 10-night Bali trip was nothing short of magical, all thanks to MundoTrip.com. From the moment I booked, their customer service was top-notch. I loved how they provided flexible payment plans, allowing me to secure my trip without paying the full amount upfront.
I chose a multi-city experience, staying in Ubud, Seminyak, and Uluwatu. Each location had its own charm—Ubud for its tranquil rice terraces, Seminyak for beach clubs, and Uluwatu for its jaw-dropping cliff views.
One of my highlights was visiting Tegallalang Rice Terraces and experiencing a sunrise hike at Mount Batur. Also, the snorkeling trip to Menjangan Island was like swimming in an aquarium!
If you're planning a Bali trip, don't think twice—MundoTrip.com offers the best packages with hassle-free booking!