MuroArt Reviews 72

I truly appreciated the transparency throughout the entire process. From the initial contact to the completion of the artwork, the team maintained clear communication. Receiving photos of the finished painting before shipping made a significant difference, allowing me to approve it with confidence. The customization based on a reference image was very well executed.

I really appreciated the transparency throughout the entire process. From the first contact to the completion of the artwork, the team maintained clear communication. Receiving photos of the finished painting before shipping made a big difference, as it allowed me to approve it with confidence. The customization based on a reference image was very well executed.

This mountain painting conveys a sense of quiet grandeur. The textures add depth to the peaks, while the color transitions create an atmosphere that feels both powerful and calming. The artwork visually anchors the space and naturally draws the eye without ever feeling overwhelming. It is a piece that inspires reflection and contemplation.

I was initially nervous about having an oil painting shipped internationally, but the delivery process was extremely well handled. The artwork was wrapped in multiple protective layers, with reinforced corners and solid outer packaging. Tracking updates were frequent and easy to follow, so I always knew where the package was. When it arrived, the painting was in perfect condition with no signs of pressure or damage. This level of care made the entire experience very reassuring.

Having artwork shipped internationally can always feel uncertain, but this delivery was handled with great care. The painting was packed in a very thoughtful way, with strong internal support to prevent movement and protect the surface. I appreciated being able to track the shipment clearly throughout its journey to the UK. The parcel arrived within the expected timeframe, and everything was intact upon arrival. It was clear that experience and attention went into preparing the artwork for transit, which made the entire process feel reliable and stress-free.

Having artwork shipped internationally can always feel uncertain, but this delivery was handled with great care. The painting was packed in a very thoughtful way, with strong internal support to prevent movement and protect the surface. I appreciated being able to track the shipment clearly throughout its journey to the UK. The parcel arrived within the expected timeframe, and everything was intact upon arrival. It was clear that experience and attention went into preparing the artwork for transit, which made the entire process feel reliable and stress-free.

I ordered an abstract painting of a deer from MauroArt. I know there are other companies that will use the same artist which I believe the artist are all out of China. I used this company because they are the only one that had all positive reviews. I worked with a lady named Emily and she sent me photos of the art work to make sure I was happy with it. I wanted some changes made and it took about three times to get the painting the way I liked it and I was kept informed the whole time. Emily was very patient and kind. Once I approved the painting, it was shipped out the very next day. It took less than a week to receive it and I was very pleased with my artwork. This is the only company I will use in the future if I order any more paintings.

We received our painting. Very amateurish compared to website example. The colors are pretty, but the painting itself looks like it was done by a child.
Also, we received an invoice from UPS to pay the tariff that they had paid for us.
That was a surprise.

Dieses abstrakte Landschaftsbild erinnert an Bergformen, ohne sie konkret darzustellen. Die Farbschichten und Strukturen erzeugen Tiefe und eine ruhige, meditative Stimmung. Es ist kein dominantes Kunstwerk, sondern eines, das den Raum ergänzt und ihm eine klare visuelle Struktur verleiht.

From the very beginning, communication was clear and well structured. Customer service took the time to understand my preferences, and I received several updates during the creation process. The photos of the finished painting before shipping were especially helpful, ensuring everything met my expectations. Minor adjustments were handled smoothly. The entire process felt professional and trustworthy.

From the very beginning, communication was clear and well structured. Customer service took the time to understand my requests, and I received several updates during the creation process. The photos of the finished painting before shipping were especially helpful, as they allowed me to be sure everything met my expectations. Minor adjustments were made without any issues. The entire process felt professional and trustworthy.

The piece of art looks like a 12 year old smeared toothpaste for the waves. It is terrible. They claim hassle free returns too, but you have to ship back to China. Their address on the credit card makes it look like Denver. It costs more to ship than the horrible piece of art. They will not refund the money. They offered $150 off to keep the awful piece of artwork. DO NOT ORDER from them.

I ordered 2 paintings. Both are completely different then what was shown on the website. One which I finally approved after months of re-dos arrived with gold metallic paint. Possibly a gold foil. I never approved that. The other is simply not the painting that I ordered. I am awaiting their response for them to pickup these 2 painting and a full refund.
They say 100% satisfaction. They say returnable. I will be contacting my credit card company in 24 hours if this is not resolved. They dragged this out for 3 months trying to make
adjustments. I'm done.
Numerous attempts to receive a return lable. They refuse. My cost to send them back to China is $1,064.00. They treat this as a joke. I paid almost $1,400.00. for a wrong piece and a ruined piece.
I had to turn this over to my credit card company. BUYER BEWARE

This has been one of the worst online shopping experiences I've ever had. What I received looks nothing like what was advertised on your website. The product was supposed to be black and brown, yet I received something with a glaring orange tint—completely off from what was shown. Your excuse about "hand-painted variations" is ridiculous and unacceptable when you're charging premium prices and showcasing a specific product.

When customers buy online, they rely on your photos and descriptions. If you can’t deliver what you advertise, then you're running a scam—plain and simple. Your unwillingness to take accountability, issue a refund, or even provide a return label shows how little you care about customer satisfaction or integrity.

I wasn’t sure how the painting would look in real life, but I’m so impressed. The colors are exactly as shown, and the texture adds such a nice touch. It really gives my bedroom a cozy and elegant feel.

They stole my art. I randomly saw their website with my art. They took it from my Etsy shop without asking. I believe they take the image and imitate it with oil painting. Don't support these frauds!

I just opened my art and hung it up and it is beautiful! Shipping took a while but that was because of the postal service, not the seller. Seller was quick torespond and easy to work with.Highly recommend!

Received a well-packaged work of art from this customer service I was impressed by there sponsiveness and smooth communication during every stage of the purchase and delivery.They were even open to feedback on the finished work before shipping the item which was great (although I did not need any further changes).Great experience overall.

The result was what we expected A beautiful shore scene that compliments another paintingthat we have. The delivery took a few days longer than planned due to a customs inspection but otherwise went as described.

l am extremely satisfied with my purchase. The seller was extremely helpful and communicative. The craftsmanship and quality is outstanding.I would definitely recommend, and I am planning on making future purchases. This piece is custom-made and one-of-a-kind.I will cherish it forever!!Five star!!