The overall service is fine. In your website, there’s no option to retain personal settings which seems daft in this day and age. In your app, when I sign in the text is so large that I can’t move to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to use website! I’m happy that the pharmacist was very thorough as they queried something that I told them that didn’t match with my GP records! I was told when the tablets I ordered were dispatc... Toon meer
Bedrijf heeft geantwoord
Service and order is prompt and i appreciate it. Once I order i get medication within 48 hours. I appreciate the fact that it is delivered promptly however, my last order which was received from roy... Toon meer
Bedrijf heeft geantwoord
What a great supportive service. Life changing but done in a sensible and considered way with lots of advice and guidance.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Start your weight management journey today supported by our team of healthcare professionals and experts
Contactgegevens
Verenigd Koninkrijk
- support@my-bmi.co.uk
- my-bmi.co.uk
4,2
Goed
1K reviews
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Great experience with MyBMI
Great experience with MyBMI. Have been a customer for a year and I’m receiving helpful consultation during my weightloss journey. Fast response on questions and the delivery on my order.
19 maart 2026
Antwoord van myBMI
Hello.
We're happy to hear that you've had a great experience and have found our consultations helpful during your weight loss journey. We appreciate your positive feedback regarding our fast response times and delivery. Thank you!
Kind Regards MyBMI
Listened and responded quickly
Listened and responded quickly! Always there for advice and very professional service
17 maart 2026
Antwoord van myBMI
Hello.
We appreciate you taking the time to share your positive experience. We're happy to hear that our team provided professional and responsive service, and helpful advice.
Kind regards MyBMI
PRETTY GOOD
13 november 2025
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI
Awful impersonal and kept asking me for…
Awful impersonal and kept asking me for photos after having sent . Not impressed at this platform
13 maart 2026
Antwoord van myBMI
Hi, thank you very much for your feedback. We're sorry to hear about your experience. We regret that your experience was impersonal and frustrating. We appreciate your feedback and will review our processes.
Kind Regard MyBMI.
Ev erything has been quick and easy for…
Everything has been quick and easy for those of us who don't have much experience
16 maart 2026
Antwoord van myBMI
Hello,
We're happy to hear that everything has been quick and easy, especially for those with limited experience. Thank you for sharing your positive feedback!
Kind Regards,
Bethan
myBMI
Antwoord van myBMI
Hello,
Thank you for your kind words, we're pleased to hear that your experience has been excellent.
Kind Regards,
Bethan
myBMI
Excellent service
Been using this service for some time now. Im now at my goal weight and have started to reduce the strength of my monjaro. The team at My BMI are very professional and support you with advice for these steps. It was important to me to use a service with pharmacists and staff that were qualified.
7 maart 2026
Antwoord van myBMI
Hello,
We're happy to hear that you've reached your goal weight and appreciate our team's professional support during your journey. It's great to know that our qualified staff met your needs. Thank you for your positive feedback!
Kind Regards,
Bethan
myBMI
Im very happy my life is changing now
12 maart 2026
Antwoord van myBMI
Hello,
We are so happy to hear that things are changing for the better! Thank you for sharing your positive experience with us.
Kind Regards,
Bethan
myBMI
BMI needs to honour any discount codes…
BMI needs to honour any discount codes your customers have. I had a £40 voucher applied then when I had to change the order you dismissed my voucher. I was going to order my next doses from you but will go else where now
12 maart 2026
Antwoord van myBMI
Hello,
Thank you for taking the time to provide feedback on your experience, we're sorry to hear that there has been an issue with your discount code for your latest order.
To resolve this further your initial £40 discount code has been refunded on your latest order and will be reflected back to your account in 3-5 days,
Kind Regards,
Bethan
myBMI
professional and efficient
10 maart 2026
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
I've lost weight due to my appetite…
I've lost weight due to my appetite being reduced. It's easy to use.
Only problem is the high cost
7 maart 2026
Antwoord van myBMI
Hello.
We're happy to hear that it's easy to use and that you've experienced appetite reduction. We appreciate your feedback regarding the cost.
Kind regards MyBMI.
Good service but unaffordable long term
I had a really positive experience with MyBMI overall. The service was excellent — consultations were smooth, communication clear, and delivery always fast and reliable.
I was prescribed Mounjaro, and the results were exactly what I needed. It worked very well for me, and I felt supported throughout the process.
However, the cost became difficult to manage. The 2.5 mg consultation was €139, and increasing to 7.5 mg was €199, while the medication itself stayed at €145. After about two months, the higher consultation fees made it unsustainable, despite the effectiveness and excellent service.
It’s a great service in terms of quality and results, but I feel the pricing structure could be more accessible for ongoing treatment
6 februari 2026
Review zonder uitnodiging
Antwoord van myBMI
Hello.
We appreciate you sharing your experience. We're glad to hear that our service and Mounjaro were effective for you. We acknowledge your feedback regarding the consultation costs and how they impacted your ability to continue treatment. We'll consider your comments as we explore ways to improve our service.
Kind regards MyBMI.
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
The medication is helping me gradually…
The medication is helping me gradually reduce my clothing size and weight. Without going hungry.
Delivery is very fast.
27 februari 2026
Antwoord van myBMI
Hello.
We're happy to hear that the medication is helping you achieve your goals without hunger. We appreciate your feedback and are glad you received your delivery quickly.
Kind regards MyBMI.
Antwoord van myBMI
Hi , thank you so much for your 5-star review. We really appreciate your support! Kind regards MyBMI.
Antwoord van myBMI
Hello.
We're happy to hear that you found our service efficient and thorough. Thank you for your positive feedback!
Kind regards MyBMI.
Antwoord van myBMI
Hello.
We appreciate you taking the time to share your wonderful experience with us. We are happy to hear that you consistently receive great service.
Kind regards MyBMI.
Great service
Great service, very helpful team, easy to deal with, clear and concise instructions and feedback.
3 maart 2026
Antwoord van myBMI
Hello.
We're happy to hear that you had a great experience with our helpful team. We appreciate your positive feedback regarding our clear instructions. Thank you!
Kind regards MyBMI.
Antwoord van myBMI
Hello.
We appreciate you taking the time to share your positive experience; we are glad to hear it!
Kind regards MyBMI.
I am 116kg since 116 kg please I want…
I am 116kg since 116 kg please I want to move over to mounjaro hope that’s ok and 5mg
1 maart 2026
Antwoord van myBMI
Hello.
Thank you for your feedback, and we're sorry to hear about your experience. We have got in touch with you directly so we can address your concerns and help resolve any issues. We look forward to hearing back from you. Kind regards Megan MyBMI.
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