MyAutoGuard Reviews 71

So far so good

Not sure yet just started will know in the future

I was assured 3 times by sales guy Max Martinez and his manager that there is no cap on labor rates on my Premier policy. The dealership rate of $279/hour in Atlanta, GA was fine and payable on repairs. I'm getting a repair done on a parking brake actuator and the labor rate from claims is $150! I need to have my policy amended after the recording is heard to remove that cap placed in error. call 404-849-6916 to confirm ASAP today!

Friendly customer service and helpful explanation of what was needed for me to understand all that is offered by Auto Guard.

Waiting to long on phone for customer service reps. Not auto ship contract docs when signed up?! must request??? D-.

Realized after i purchased a contract that my son has previously sold the vehicle that i tried to cover and called to cancel the policy and they conveniently drop calls, say they will get back to me and put me through the ringer to get to the cancellation division. This is not a professional or legit Company.

Don't be so pushy
Called from different phone number Everytime they called

Because it's helpful for and my car nice customer service they helped me lower my down payment to start the service so I'm happy and glad that I got what I wanted to be covered thank god. And thanks to the customer service that help me thank you

I appreciate the assistance the company gave me in setting up my new account.

How is it was and low cost.

Great working with FRANK n Claims He was always straight with me no Lies told like the rest of the Loud Office workers Thank You Frank Thank W

It was an easy process with no high pressure sales. Great value for the m money. Highly recommend!

Auto Guard is a complete scam, don’t make the same mistake I did.
I filed a claim that fell clearly within the stated terms of my policy. It was denied.

I disputed the denial, and the reasons given were vague, speculative, and unconvincing. There was several emails exchanged.

When I tried to speak with someone directly about something this significant, I was told it was “impossible” to be connected with the relevant department; yet somehow, when they want to sell you a policy or collect a payment, a human is available immediately.

This is a company that is accessible when it benefits them and unreachable when it benefits you.
My advice: take that $129/month and put it into an ETF or a dedicated savings account. Build your own buffer. At least that money will actually be there when you need it.

Do your research, thoroughly, before signing up with any extended warranty company. Read the reviews. The warning signs are there if you look.

Nothing went wrong. I'm waiting for the material to tell me just what is covered. Could you please send this information. Thank you for helping me cover my car.

Stop lying to the customer, i tried to get my $25 dollars back they hang up on .

My policy was cancelled due to manger stating if I got a upgrade it would not effect my current account as my car was put in the shop that morning I asked repeatedly if things would change if so I stated I would decide to wait until the car gets fixed and upgrade later he assured me coverage would overlap and things would be fine, policy termination next day while car is at mechanic .so who pays?

Being trying to cancel since purchasing and been getting run around when I was told it would be no problem to do . And yet not done always getting a change that needed to be made in sending emails for which I sent 8. Then who ever has to make decision is always in a meeting or gone to lunch and told to call back next day I have made 12 phone calls and continue to get runaround.
If this isn’t resolved soon I will have to get it disputed by credit card issuer.
I hope it can get resolved soon.

Haven't heard anything yet

I'm a retired GM mechanic. In the past year, I replaced all 4 of the O2,sensors. Radiator, alternator, and front grill. I'll be buying new tires this summer. And I also installed the front strut,and I had an alignment done.

You stole money from me u lied about the policy told me one thing then charged me for two policies then an hour later u called back saying u couldn’t offer me any of the policies and still owe me $100.00 back that u haven’t returned yet. I’m calling my back claiming fraud against your company