Billie Reviews 

Add me to the list of customers that love the razors but hate the shipping!
I ship for my business and they’re consistent blame on USPS taking longer is BS. A similar sized package is taking a week to arrive for me, tops. My guess is they aren’t shipping the items when they say because 3 weeks for this package is not acceptable. Every time I’ve reached out, I’m asked to wait another week to 14 days! That’s outrageous when it’s already pushing a month since my credit card was charged. I think I’ll be switching back to Dollar Shave Club- I like the product less but their shipping is fast and consistent. I’ll also be removing Billie from my links on Instagram, I don’t feel right continuing to ask folks to swipe up for a company with less than stellar customer service.

My daughter suggested I try the Billie razor, and I am very glad I did! It is by far the best razor I have ever used! I also love the shaving cream, the combination works out great! Their customer service is outstanding! Thanks Billie, for a great product!

This is the second time this year (2021) that Billie has failed to deliver my razorblades.

All I get is: give it 7-14 days.

Seriously?!

For 1 paper card with 4 lightweight razorblades attached. REALLY?!

It's August 10th, 9:40pm. Still nothing in the mail. Was billed on July 18th. It should NOT take over 3 weeks for this item to arrive.

I see I am not alone in dealing with this poor service.

Not a happy customer.
Send the razorblades or refund me!

I love billie!!!!! I am obsessed with the razor but their customer service is also incredible. My razor got dropped and the handle clasp snapped so I can't use it anymore. When I emailed them they quickly responded saying they would send me a new handle on them. Best shave ever and best company ever. I love billie

I loved the eco friendly packaging and that the company is eco conscious. Getting razors delivered monthly was a game changer. They’re inexpensive compared to the Gillette ones I was using before and I loved the colors. Only thing is that I wish they offered the razor holder to buy without having to buy the whole kit

I have been using Billie's razors for almost a year now; love the quality AND aesthetic AND convenience! HOWEVER, the shipping has been consistently bad, taking almost a whole month to arrive. As someone else noted, if your order does not arrive within the expected time frame, customer service is quick to mail a second package with upgraded shipping! But I don't feel comfortable reaching out to customer service every time an order is delayed knowing that they'll just send more stuff. I would rather Billie spend the money on better shipping across the board than spend money shipping new packages to make up for the weeks late package, y'know?

All of that said, I still gave them 4 stars for the products and for their customer service! I hope they stay around forever <3

I changed my subscription to every 3 months weeks ago. Surprise that was ignored. I got an email today that razors were shipping and my credit card was charged. 😡I canceled the subscription completely.

I love Billie razors. The price cannot be beat, and the quality of the cartridges is amazing. I get the closest shave of my life with Billie, without any razor burn or irritation.

However...I am enrolled in the 4 cartridges a month plan, and I have not received my cartridges on time in nearly 2 years. I understand COVID affected shipping, but that's over now. When I email Billie about the delay (4-6 WEEKS to receive my order), they tell me they've changed packaging (again) and are using USPS to ship. Okay, but that doesn't explain why it takes 4-6 weeks from the time I get the notification that "something good is on the way" to receiving my razors.

And I'm stuck, because I A) refuse to pay the outrageous prices required by brands like Gillette, and B) Billie razors are amazing. So here I sit, another day without new razors, hoping my week-old Billie cartridge doesn't chop up my legs when I shave tonight. I wish Billie could work out their shipping issues.

I LOVE Billie! I started with the razors which are awesome! Then I tried the face wipes. I have tried so many different face wipes and never found one I loved until Billie. The make up comes off easily and the wipes leave my face feeling wonderful! My search is over! I just tried the lip balm and love it! Works wonders on my lips with just the right amount of color. Billie is the best!

I love the close shave that I get from my Billie razor. My legs feel so smooth. The facial wipes are a nice size cloth for washing your face. Plus, the facial wipes have some good stuff like vitamin C for making your face look refreshed and glowing. Thank you Billie!!

Pam 😊

Love the razor & billie wipes! Great customer service and a brand I'd recommend!

Best razors I used and the shaving cream is a must. The lotion is a great compliment as well.

Great product. Great price. Very happy with the shaving lotion.

I absolutely love the Billie razor so glad I tried it and decided to keep it. Sure beats buying razors at the store.

I am finding that the razor and the case , are getting a little soap scummy,,, which I did not think that it would. The magnetic holder never really worked... I love the razor, the shaving cream..... I Do NOT like the body cream DISPENSER... every single time I have bought it... the pump quits working..... I have quit buying it for that reason!

LOVE Billie's brand and their products!
Not only are they amazing to use, they are rated highly on EWG in terms of safety and environmental concerns. I love the smell of the body lotion and hope they make a similar one with mineral SPF! Perhaps most of all, I love how they are empowering women with their ads and platform! <3

I and all the ladies in my life use Billie. Our ages range from 14 to 65! We love the packaging, the products, and the price!

These are by far the best wipes I’ve ever used. I love the smell too. Gentle enough to use on my super sensitive skin. Wipes off all my makeup easily.

I LOVE Billie razors and shaving cream. My only negative is the shipping. I live in Hawaii (that may be part of the problem or the postal service) and I've learned that most orders are taking about a month to arrive. In the beginning we thought that the orders were lost. Billie's customer service is excellent. They immediately sent replacements (which then generally arrived before the original order). Now I have learned to just be patient. Order will arrive anywhere from 3-6 weeks.

I love using the Billie products!! I've used their razors for a few years and recently started using their disposable face cleansers. I appreciate the communication when a new shipment is getting ready for delivery so that I can adjust if I need it sooner or later.
I highly recommend Billie!