Mybuildingsupplies Reviews 

38
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for a paint which was sold out everywhere.. but not here !! Got my paint at a lower price than many competitors, with fast delivery to my door in 2 days. Reliable service and very custom... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service. Prompt delivery and great communication. There was an issue with the first item delivered but it was dealt with efficiently and professionally and a replacement was sent out straigh... Toon meer

Beoordeeld met 3 van de 5 sterren

The website is good, easy to navigate however the delivery costs are prohibitive. I purchased 2 x 14 inch traditional hanging baskets as I needed to see if they were right size - it turns out they we... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently ordered Cold Lay Tarmac from Mybuildingsupplies. Seamless experience with them, very prompt delivery with good communication between the time I ordered and the item was delivered. The produ... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Informatie afkomstig van verschillende externe bronnen

Welcome to MyBuildingSupplies.ie, online store for buliding materials, plumbing supplies, hardware, power tools and much more. As part of Rogers Topline, we stock a complete range of building essentials for professional tradesmen & DIY Enthusiasts alik...


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

38 reviews

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4 sterren
3 sterren
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1 ster

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4,5

Alle reviews

(38)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good experience here

Good experience here. Had am issues with one order but customer service were great and sorted me out

19 mei 2025
Review zonder uitnodiging
Logo Mybuildingsupplies

Antwoord van Mybuildingsupplies

Hi John,

Thanks very much for your review. Sorry you had issues so we're glad you were happy wit hthe customer service we were able to provide you with. Please feel free to shop with us again some time.

Kind regards,

Micheal

Beoordeeld met 1 van de 5 sterren

Poor transparency

I ordered a Karcher K7 which unfortunately arrived damaged on Wednesday afternoon — something I understood wasn’t necessarily the retailer’s fault.
I contacted customer service they asked for photos and an email to be sent to them, I did and next morning they arranged a return; when discussed about a replacement or refund I decided in the end to go for a refund as they could not ship a replacement on time so I could receive it asap, at that time I was told clearly over the phone that my refund would be issued upon collection of the item by the courier on Friday.

The item was picked up as agreed, but the refund never came through although they confirmed again to me on Friday that they would issue the refund on that day.
I emailed them on Monday as no notification came through to my Revolut account and was told they had received the item and the refund would now be issued — but still, nothing by Tuesday morning.
After yet another call, I was told by a different person that they will check what happened and take it from there- which I explained to them needs to be rectified by 12pm the latest and that someone needs to ring me by then.
I returned the item as agreed and had done my part as a customer.

Eventually, someone else called me back and confirmed again they would issue the refund (Tuesday morning) — five days later.

In the meantime, I had to spend €600 on top of the €550 to source the item locally and make up the difference in cost, all while chasing the company for my refund - and not everyone has the luxury of spending €600 twice in a week.

What disappointed me most wasn’t the damaged product — these things can happen — but the lack of transparency, delay, and poor communication around the refund process.

Honest customers deserve better treatment, and I hope the company takes this on board.

12 mei 2025
Review zonder uitnodiging
Logo Mybuildingsupplies

Antwoord van Mybuildingsupplies

Hi Demis,

We are disappointed that you have given us a 1-star review but we also understand that you are disappointed that you didn't get the product in 100% condition as you naturally expected. You've mentioned that you understand that the problem was caused by the courier which is also disappointing for us also as we send our products with them and pay good money to do so.

To clarify the timlines: you received your product on Wednesday 14th May, you informed us that it was damaged that night and we responded to you on Thursday 15th. Our courier picked it up on Friday and we received it back on Monday the 19th of May. We then had to inspect your returned item and process the return. We then refunded you on Tuesday 20th of May.

We have endeavoured to act as swiftly as we could at all times and we really feel we could not have done more under the circumstances.

We are of course sorry that we could not have made things go any faster but we assure you that we acted as best we could for you and we really feel we treated you very well. We are sorry that you don't seem to agree but we will always try and do better as we always need to do as a business.

Kind regards,
Micheal Rogers. Director

Beoordeeld met 5 van de 5 sterren

Cold Lay Tarmac

I recently ordered Cold Lay Tarmac from Mybuildingsupplies. Seamless experience with them, very prompt delivery with good communication between the time I ordered and the item was delivered. The product worked very well also, i used it to tidy up old tarmac that had frayed around the edges of my driveway. Thanks to the team there. Dan, Galway.

29 april 2025
Review zonder uitnodiging
Logo Mybuildingsupplies

Antwoord van Mybuildingsupplies

Hi Dan, Delighted you were satisfied with the service and wit hthe product. Sounds like it dod te trick for you. Thanks very much for your business. Kind regards, Micheal

Beoordeeld met 5 van de 5 sterren

Very prompt delivery

Ordered a pro plus leaf blower. I'm a gardener and my original one packed in. Got my order 24 hrs after I placed it. Excellent service.
Will definitely bring using this place again.
I was also extremely happy with the price.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Ordered tin of paint online; quick delivery & securely packaged (courier was DPD in this instance).

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely satisfied

Got my ordered delivered by courier within few days. I was a bit concerned because I ordered a can of paint but it was well sealed and wrapped to avoid any damage. Got also a ladder that was wrapped very well

18 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company, very competitive prices, fast delivery and great service. Thanks to the My building supplies team.

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor customer service

Very poor customer service! Got wrong item delivered and was poor quality compared to what was ordered. No response to my emails. Will order elsewhere from now on.

14 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not ordering again

Not ordering again! unfortunately I never received the stuff I've ordered although I paid 50€ shipping for material worth 46€! so I wasted almost 100€

8 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. Quick delivery, not charging me $50 for bulk stuff that others do. Bought two items for $22 each that cost $40+ around here. All the way from Sligo to Wicklow for $10. Ill be buying from here in the future. Good experience. 10/10.

8 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Plain and simple, as described, great value and delivery earlier than advised.

29 november 2020
Review zonder uitnodiging

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