This will be my 3rd device I have purchased from Mychondria, I bought the smaller one so I can take it with me. Wonderful product and beneficial for my needs.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received my MOVE 2.0 and I love it! I use it while traveling and at home to target specific area of my body. It is easy to use and to hold — a nice portable size. The unit arrived quickly and was wel... Toon meer
Bedrijf heeft geantwoord
This company is based on ethics and beyond. Showed compassion and understanding with a health situation. Offered a personal protocol and financially assisted with a device that was beyond our bu... Toon meer
Bedrijf heeft geantwoord
Placed my order on 11/28 and I still have not received it. VERY disappointed. Reached out 2 days ago but the issue has still not been resolved. Super frustrated. Hopefully I’m not out $1500. The c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mychondria believes everyone deserves the chance to feel their best and live life without limits. That’s why the company exists – to empower people to naturally restore their health, energy, and resilience through the science of red light therapy. Mychondria designs high-quality light therapy devices that make clinical-grade results accessible at home. From portable solutions like the MyLight MOVE to full-body systems like the MyLight ELITE, each device uses proven wavelengths (630nm, 660nm, 850nm) to support pain relief, faster healing, deeper sleep, and improved performance. Their products combine strong light intensity, zero EMFs at treatment distance, and unmatched durability – all backed by a 10-year warranty and a 60-day trial. But what sets Mychondria apart isn’t just the technology. It’s their commitment to education, with customized protocols based on real science to guide every user confidently. Mychondria helps people take control of their health in a safe, evidence-based way – and inspires a life where they can thrive, not just get by. This is what makes Mychondria trusted by health professionals, athletes, and individuals who refuse to settle for anything less than their full potential.
Contactgegevens
Verenigde Staten
- +12179163472
- support@mychondria.com
- mychondria.com
4,5
Uitstekend
49 reviews
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Very Satisfied to date!
My device hadn’t shipped in the timeframe it was supposed to. You see I was anxiously awaiting its arrival. When I reached out to customer service, Darren quickly responded and began working to get the issue resolved. He remained in contact daily with me until I received my device.
I have used it on a bad ankle and on my fatty liver. I can actually feel my body reacting to the red and NIR light sessions.
My ankle hasn’t bothered me at all on my long walks or runs :)))). Praying it is improving my liver, as well. I am not overweight just was diagnosed with Non-Alcoholic Fatty Liver disease and have tried various things to improve my numbers. Praying this works in conjunction with healthy diet and exercise.
4 augustus 2025
Antwoord van mychondria.com
Hi, Kim.
Thank you so much for sharing your experience — and for your patience while we worked through the shipping hiccup. I’m so glad Darren was able to keep you updated every step of the way and make sure your device got to you quickly.
It’s fantastic to hear that your ankle is feeling so much better on your walks and runs! We’ll be keeping our fingers crossed along with you that it continues to support your liver health alongside your diet and exercise efforts.
We truly appreciate you taking the time to leave this review, and we’re cheering you on as you continue your red and NIR light journey!
Love & light,
The Mychondria Family
Well packaged and excellent tracking
My Midi was delivered by UPS. The box was extremely well packed and in perfect condition. Due to the value of the red light, I was very happy that a signature was required for the delivery.
5 augustus 2025
Antwoord van mychondria.com
Hi Mark,
Thank you so much for sharing this — I’m really glad to hear your MyLight MIDI arrived safely and in perfect condition. We put a lot of thought into our packaging to make sure the devices are well protected, so it’s great to know it gave you peace of mind.
I’m also pleased the signature delivery worked out well — with something as valuable as your red light panel, we always want to make sure it gets directly into your hands.
Wishing you many great sessions ahead, and if you ever have any questions or need tips on getting the most from your MIDI, I’m always happy to help.
Love & light,
Nick
Positive experience with Customer Service
My experience with customer service was excellent. Darren, who handled my problem was responsive, courteous and so helpful. He remedied the problem and made sure I was very satisfied with the results. Mychondria is not afraid to take responsibility for their part if a problem occurs. I trust that Mychondria stands by their products and ensures customer satisfaction.
22 juli 2025
Antwoord van mychondria.com
Hi, Sharon.
Thank you so much for your kind words! We’re thrilled to hear that your experience with our customer service—especially with Darren—was such a positive one. We take pride in standing by our products and doing everything we can to make things right when issues arise. Your trust means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s ever anything else we can help with, we’re just a message away!
I have some health issues
I have some health issues. I am going to a chiropractor who uses lasers in some of his treatments. He told me that the MYCHONDRIA MOVE unit is helpful for me I am also using the services of a Dr. Feinberg, who uses NMT system Both doctors gave me instructional procedures for using the red/near-infrared unit and have already experienced some improvements.
16 juli 2025
Antwoord van mychondria.com
Hi, Daniel.
Thank you for sharing your experience! We’re so glad to hear that both your chiropractor and Dr. Feinberg have incorporated the MYCHONDRIA MOVE into your care and that you’re already noticing some improvements. It’s incredibly rewarding to know the device is supporting your wellness journey. If you ever have any questions or need further guidance, we’re here to help every step of the way!
We had the lower third portion of one…
We had the lower third portion of one of our MyLightMax panels malfunction (specifically, the NIR lights), and when we called to troubleshoot, Darren could not have been more responsive and helpful. After exploring a few things with us, it was determined that the panel needed to be replaced. Mychondria replaced the panel and shipped it to us promptly at no cost. We are not used to this level of customer service and are so impressed. Would recommend this company!!!
1 juli 2025
Antwoord van mychondria.com
Hi, Kate.
Thank you so much for taking the time to share your experience. We’re so glad to hear that you felt supported and cared for throughout the process of resolving your panel issue.
Providing responsive, no-hassle service is incredibly important to us, and it means a lot to know you felt that difference. We appreciate your trust and your kind words about the team.
Thanks again for choosing Mychondria and for recommending us—it truly makes all the hard work worthwhile.
Warmly,
The Mychondria Team
I had questions and they were answered…
I had questions and they were answered immediately. Excellent Customer Service Representation!! There is a reason why I purchased my red light device from this company. Outstanding!! mychondria ROCKS!!
7 juli 2025
Antwoord van mychondria.com
Hi James,
Thank you for the fantastic feedback and for taking a moment to share your experience.
We’re so glad to hear that all of your questions were answered quickly and clearly. Providing outstanding service and support is one of our top priorities, and it’s wonderful to know that it made such a positive impression.
We truly appreciate your trust in choosing us for your red light therapy journey. Your kind words put a smile on all our faces :)
If there’s ever anything you need or any way we can help you along the way, just reach out. We’re always here for you.
Warmly,
The Mychondria Team
Great Panels!
I took my time researching different red light panels because this can be a really overwhelming experience for the consumer. I didn't even know quite what RLT was but I was hearing good things about this therapy in the wellness circles. I immediately stumbled upon Nick on YouTube and I found his videos most helpful and was impressed that I could send an email to Mychondria with my specific questions and get them answered with clear explanations. I also compared these panels to a “what to look for in your red light panel” list and found Mychondria either at the top of that list or surpassing the specifications mentioned. The 10 year warranty was also very attractive. So I bought the Elite setup for full body and was totally supported throughout the process. Once I was up and running, I devoted myself to 10 minutes front/back daily. I look so forward to my treatment time but heeded the “don’t overdo it” warning that most RLT groups caution about. I faithfully drink water before and after the treatment because it IS important. I came to RLT because I am in my 70’s and just needed a lift in my energy levels. ENERGY both physical and mental are the most noticeable gifts of the panels to me. I sleep better. My naps are 30 minutes instead of 3 hours. Truth! This therapy has made a significant difference in the way I feel. I am hoping after a few months that I will see improved skin tone and firmness. I will report back on that, but regardless of that outcome, the energy showed up right away and I simply feel better! Very happy with these high quality panels and the way they perform. Worth every cent and the customer service is exceptional and very important to me. I have support with all questions and Nick is very prompt and attentive.
18 juni 2025
Review zonder uitnodiging
Antwoord van mychondria.com
Hi Mary,
Thank you so much for taking the time to share such a thoughtful and detailed review. It really means a lot to all of us to hear how carefully you researched your options and how confident you feel in your decision.
I love that you’ve already noticed such a difference in your energy, sleep, and overall well-being—and that you look forward to your sessions every day. It’s wonderful to hear how you’ve made red light therapy such a consistent part of your routine.
We truly appreciate your trust and your kind words about the experience you’ve had with our team. Knowing that you feel supported and cared for is exactly why we do what we do.
Thank you again for being part of the Mychondria community. We’ll be here anytime you have questions or want to share your continued progress—we can’t wait to hear your updates in the months ahead!
Warmly,
The Mychondria Team
Nick will work with you every step of the way.
Nick will work with you every step of the way. He will answer all your questions and concerns. I just loved working with him.
27 juni 2025
Antwoord van mychondria.com
Thank you so much for taking the time to share your experience! It means a lot to hear that working with Nick made such a positive impression. We believe in supporting our customers every step of the way, so knowing you felt cared for and confident is wonderful feedback.
We’re truly grateful for your kind words and for being part of our community. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Wishing you all the best on your health journey! 🌟
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