Parts were ordered on 10/21, have not been received. Package tracking shows that they are still in Zagreb, Croatia. Attempts at freeing the stuck package via your customer service have been ineffect... Toon meer
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Lees wat reviewers zeggen
Sourced 16" Style 5 center caps -- have not tried fitting them up yet. I bought a set of 3-D printed from someone else, and the printed locking parts broke/crumbled (very poor quality) - hopefully t... Toon meer
Bedrijf heeft geantwoord
Made an enquiry which was responded to quickly and then made an order. Status updated on regular basis. Great product .. fits well and a very fast dispatch and international delivery … 4 days... Toon meer
Bedrijf heeft geantwoord
Extremely communicative when shipping company delivered to wrong pickup point ( not My Classic Cars fault), and was in the phone with the shipper immediately. Package was well packed, and my order was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MY Classic Parts is an online platform that offers a wide variety of products and informative reading materials to classic car enthusiasts, so they can enjoy a seamless experience for all their car needs. Offering high-quality car parts and accessories, MY Classic Parts is a unique brand, where we prioritize our customers' feedback and satisfaction above all else
Contactgegevens
Business Center, Sharjah, Publishing City-Free Zone, Sharjah,, United Arab Emirates, 0000, Dubai, Verenigde Arabische Emiraten
- 0559116707
- Mauricio.azar@hotmail.com
- myclassicparts.com
4,4
Uitstekend
67 reviews
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Very helpful and the part quality seems…
Very helpful and the part quality seems very good!
30 oktober 2024
Antwoord van MY Classic Parts
Hi John,
Thank you so much for your 5-star review and kind words! We're thrilled to hear that you found our service helpful and that you're pleased with the quality of the part. Your satisfaction is our top priority, and it's always rewarding to know we're meeting your expectations.
If you need any further assistance or have more projects in mind, we’re here to help!
Best regards,
Mauricio Azar
www.myclassicparts.com
Antwoord van MY Classic Parts
Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with our communication and service. Your support means the world to us, and we look forward to serving you again in the future!
Nagyon köszönjük kedves szavait! Örömmel halljuk, hogy elégedett volt a kommunikációnkkal és a kiszolgálásunkkal. A támogatása nagyon sokat jelent számunkra, és reméljük, hogy a jövőben is lesz lehetőségünk kiszolgálni Önt!
Best Regards
MY Classic Parts
First off
First off: The seller did an excellent job in preparing the order and sending it quickly. The quality is from what I've seen just fine.
BUT: I was taken aback by the fact that my order (a single piece of cloth) was delivered by FedEx. FedEx's charge for handling imports to Croatia is >30€, basically doubling the price of the order. The Croatian Postal Service does this for 2€. I would've preferred having a choice instead of having these disproportionate costs incurred.
10 juli 2024
Antwoord van MY Classic Parts
Dear Denis,
Thank you for your feedback and for acknowledging the quality of our product and the promptness of our order preparation and shipping.
We regret to hear about the high import handling fees charged by FedEx to Croatia. Unfortunately, these charges are beyond our control and are determined by the regulations specific to each country (customs, tax, handling). We believe it is unfair to rate us based on these factors, as they are not within our power to influence.
We understand how frustrating this can be and apologize for any inconvenience it may have caused.
Best Regards
MY Classic Parts
Difficult to find parts at good…
Difficult to find parts at good pricing. Delivered within a reasonable time frame and in excellent condition.
25 juni 2024
Antwoord van MY Classic Parts
Here's a response you could use:
Thank you so much for your 5-star review! We're thrilled to hear that you found the parts you needed at a good price and were delivered in excellent condition. We strive to make hard-to-find parts accessible and affordable for all our customers. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else in the future, please don't hesitate to reach out. Safe travels with your classic car!
Best regards,
The MY Classic Parts Team
Horrible experience.
Product fit terribly and didn't match the stock photos. Very misleading. Now in order to return it I would have to ship this huge item back overseas at a ridiculous cost, and have a restocking deducted from my refund. I WOULD HIGHLY RECOMMEND NOT BUYING FROM THIS WEBSITE.
28 maart 2024
Antwoord van MY Classic Parts
Dear Matthew,
We were surprised to receive your 1-star review, as we believe it doesn't accurately represent the situation regarding your order. Allow us to address the facts:
You received the louver and expressed concern about its fit to your BMW E36 model. In response, we promptly requested photos to investigate further. Upon review, we confirmed that the product matched your order specifications. It's important to note that you initially placed the wrong order, but we happily modified it for you, demonstrating our commitment to effective communication.
We provided additional support by sending you photos and videos to assist with the installation process. Despite our efforts, you continued to express dissatisfaction based on personal preference. We understand that not every product may meet expectations, which is why we have a return and refund policy in place. While the return was due to a personal preference and not due to defects or damage to the product, we have shared with you the return/refund policy that every company has in place.
It's disappointing to see your negative review, especially since you have not considered any other factor from your experience like our approach, communication, speed, assistance, guidance, and care throughout our interactions. We strive to ensure every customer is satisfied with their purchase, and we regret that you did not take into consideration those factors before registering your opinion which could potentially negatively affect any business.
We are here to address any remaining concerns you may have and are committed to ensuring your satisfaction.
MY Classic Parts
Always communicated and updated me on the tracking of the package.
Item was packed very well and delivered as described in the pictures and more. Honest and good quality products. I will definitely purchase there again.
28 maart 2024
Antwoord van MY Classic Parts
Thank you so much George for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Ensuring clear communication and providing updates on your package's tracking is a priority for us, and we're delighted to know that it was helpful for you.
We take great care in packing our items to ensure they reach you in pristine condition, and we're glad to hear that you were satisfied with the packaging. Delivering products that meet or exceed our customers' expectations is something we strive for, and we're thrilled that you found the items to be as described, if not better.
We look forward to serving you again in the future! If you ever need anything else or have any questions, please don't hesitate to reach out.
MY Classic Parts
Honest service
Item arrived well packaged and within a relatively short period of time from the other side of the planet.
26 maart 2024
Antwoord van MY Classic Parts
Dear Mike,
We're thrilled to hear that you had such a positive experience with us! Ensuring your item arrives safely and promptly, no matter the distance, is always our top priority. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future!
MY Classic Parts
Honest Review for My Classic Parts
I am posting the following as an honest review of My Classic Parts services and product quality. I have been ordering various items from myclassicparts.com website for two years. As a car enthusiast, I always aim to obtain the highest quality parts at the best prices, a combination that is rarely found. MCP is one of the few destinations where I have found everything I desired. I have utilized MCP services for personal parts, rare car parts as gifts for family and friends, and even for knowledge by utilizing the car manuals available on the website. What has surprised me lately is their exceptional support. With the assistance of the owner Mr. Mauricio Azar, I have been able to acquire accessories for recent cars as special orders, such as the universal OBD MHD adapter and a trunk trim for a BMW X5. As a customer for over two years, I highly recommend My Classic Parts as a reliable car parts provider!
14 april 2024
Review zonder uitnodiging
Antwoord van MY Classic Parts
Dear Mr. Mousa,
Thank you immensely for taking the time to share your detailed and heartfelt review of My Classic Parts. Your loyalty and support over the past two years truly mean the world to us.
We're thrilled to hear that you've found exactly what you've been searching for in terms of quality parts and competitive prices on our website. As fellow car enthusiasts, we understand the importance of sourcing the best parts to keep your beloved vehicles running smoothly and looking fantastic.
It's especially gratifying to read about your positive experiences with our customer support team, particularly with Mr. Mauricio Azar. Providing exceptional service is at the core of what we do, and we're delighted that Mr. Azar could assist you in fulfilling your needs, even for specialized items like the OBD MHD adapter and BMW X5 trunk trim.
Your recommendation means the world to us, and we're honored to have earned your trust as a reliable provider of car parts. We're committed to continuously exceeding your expectations and providing you with nothing but the best in terms of products and service.
Thank you once again for choosing My Classic Parts. We look forward to serving you for many more years to come!
Warm regards,
What made my experience great was that…
What made my experience great was that I received my package from all the way on the other side of the world. The only thing that I would do different is request a signature upon arrival delivery. other than that it was great. Keep up the good work.
24 januari 2024
Antwoord van MY Classic Parts
Thank you so much for your glowing review! We're thrilled to hear that you received your package from across the globe in good time and that you had a positive experience overall. Your feedback about requesting a signature upon delivery is duly noted, and we'll consider that to further enhance our services. It's worth mentioning that obtaining a signature for delivery of large items across the globe using postal services is not always available. Unfortunately, private companies offering this service often charge exorbitant fees, making the purchase unaffordable for many customers.
Nonetheless, we're continuously exploring ways to improve and provide the best possible experience within our means. We appreciate your trust and satisfaction and are committed to delivering excellence every step of the way. Thanks again for choosing us!
MY Classic Parts
Great product and fab service
Made an enquiry which was responded to quickly and then made an order. Status updated on regular basis.
Great product .. fits well and a very fast dispatch and international delivery … 4 days in total.
Also very nice touches with packaging.
Would highly recommend and use again.
17 januari 2024
Antwoord van MY Classic Parts
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our product and service. Our team takes pride in responding promptly to inquiries and keeping you updated throughout the order process. It's fantastic to know that you're pleased with the fit of your product and that our international delivery met your expectations. We strive to add those extra touches to make your experience memorable, including our packaging.
We're grateful for your recommendation and look forward to serving you again in the future!
MY Classic Parts
Excellent customer service and very…
Excellent customer service and very helpful. Products offered are also top notch! Will buy from this seller again!
8 december 2023
Antwoord van MY Classic Parts
We sincerely appreciate your positive feedback regarding our customer service and product quality. It's gratifying to learn that our efforts in providing excellent service align with your expectations. We look forward to the opportunity to serve you again and maintain the high standards that our valued customers deserve. Thank you for choosing us, and we appreciate your business.
Best regards
MY Classic Parts
Antwoord van MY Classic Parts
Thank you Classic Hero Parts for your feedback. We appreciate your business and we look forward a year filled with success
MY Classic Parts
Shipping is taking forever and I…
Shipping is taking forever and I wouldn’t have bought it if I had known.
14 december 2023
Antwoord van MY Classic Parts
Dear Patterson,
We completely understand your frustration and we apologize for any inconvenience caused. During the festive season, particularly in December, international shipping can indeed face heightened pressure due to the influx of packages, often leading to delays, especially with customs processing.
Your order was promptly dispatched from our end, however, we acknowledge that the current delay is occurring at the local customs, causing a hold-up in the delivery process. We genuinely wish this were within our control, but unfortunately, customs procedures can sometimes take longer than anticipated, particularly during peak seasons.
We value your business and appreciate your patience during this challenging time. While we regret the delay, we believe it's important to highlight that this circumstance is beyond our control and not reflective of our usual service standards.
It's disheartening for us to receive a 1-star review for circumstances that are outside of our influence. We strive to provide the best service possible, and we share your disappointment in the delay. While we acknowledge the inconvenience caused, we believe it's important to note that this delay is a result of the external holiday rush and not a reflection of our usual service standards.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction.
Best Regards
MY Classic Parts
Outstanding wiper for my E23 at a reasonable price
A reasonably priced, high-quality solution for replacing my Euro E23 Wiper Blades. They were carefully shipped and arrived in a timely fashion overseas to the US. A great experience! Cheers!
5 december 2023
Antwoord van MY Classic Parts
Dear Jeff,
Thank you so much for taking the time to share your positive experience with our Euro E23 Wiper Blades replacement solution! We're delighted to hear that you found our product to be both reasonably priced and of high quality. Ensuring the careful shipment and timely delivery of our products is a priority for us, especially for overseas orders to the US.
It's fantastic to know that you had a great overall experience with us. We truly appreciate your feedback and are grateful for your support. If you ever have more automotive needs or any questions in the future, feel free to reach out. Cheers to safe and clear driving!
Warm regards
MY Classic Parts
untill now i just receive 1 packege of 6
6 november 2023
Antwoord van MY Classic Parts
Dear Sebastian:
I hope this message finds you well. Thank you for taking the time to share your feedback with us regarding your recent order experience. We appreciate your transparency and the opportunity to address your concerns.
We want to acknowledge that prior to placing your order, we had a thorough discussion about the potential challenges associated with shipping to Bolivia, including factors such as distance, available shipping services, acceptable rates, and customs processing times. It's reassuring to know that you agreed to and accepted these terms before proceeding with your purchase.
Chat Transcript:
My Classic Parts: I checked for you. The exact same products shipped to Bolivia will cost an extra 580 USD. They will be sent individually when ready using different shipping methods depending on the country they are sent from. Shipping to Bolivia can take longer with normal economy shipping services that's why you received the first item with FedEx quicker. It's out of our hands the delivery timing but we shall continue to track your order and update you when possible. Once your orders reach Bolivia and are cleared by customs, they will be handed to your local post office for delivery
My Classic Parts: If you agree let us know so we can help with the order payment
Customer : Ok, let’s try first with the small part, without the louver and the square lights
Poor quality parts
Poor quality parts. Brake ducts are 3D printed and Mtech rockers are thin and cheap plastic.
10 oktober 2023
Antwoord van MY Classic Parts
Dear Chris,
Thank you for sharing your feedback about our products. We're sorry to hear that your recent experience didn't meet your expectations.
We want to point out that your feedback is vital to us, and we're continuously working to improve our products. It's important to note that while we appreciate your input, this seems to be a unique experience. We've been receiving overwhelmingly positive 5-star feedback from other customers.
We understand that customers may have specific preferences, and we're taking your comments into account to better meet those expectations. Your satisfaction remains our top priority, and we hope to have the opportunity to serve you better in the future.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Sincerely,
MY Classic Parts
Overall shopping experience.
I was somewhat skeptical because of the location, long ways away! read some reviews and did some research and was helped by what i was seeing and reading. Top notch in my opinion, communication from shipper was immediate regarding ship date, availability and product info. there was a problem with the shipper name, did not have address correct, an apple thing! i heard from the as soon as they were made aware by e-mail and i was able to get the correct info. to them and had the package the next day. already installed (E-28 headlight wiper assembly) and on the road again! would not hesitate to use them again, this is how it should be done!
3 oktober 2023
Antwoord van MY Classic Parts
Thank you, William, for taking the time to leave such an awesome 5-star review of myclassicparts.com!
We're thrilled to hear about your positive experience with our services. We understand that distance can sometimes be a concern, but we're glad you took the time to research and read reviews, as it often helps build trust. We take great pride in our communication and aim for the best customer experience.
It's great to know that our prompt communication regarding shipping details and product availability met your expectations. We apologize for the hiccup with the shipper name but are delighted that our team promptly addressed the issue and got your package to you the very next day.
We're thrilled to hear that your E-28 headlight wiper assembly is already installed and that you're back on the road. Your satisfaction and feedback are vital to us, and we appreciate your trust in us.
We look forward to serving you again in the future and continuing to deliver top-notch service. Safe travels and enjoy your newly installed wiper assembly! If you ever need anything else, don't hesitate to reach out.
Myclassic parts is the best place to…
Myclassic parts is the best place to purchase classic and rare parts. They are very helpful, enthusiastic, and do whatever it takes to make things happen.
They follow up and update you to make sure you received your part even before deadline. Highly recommended.
4 oktober 2023
Review zonder uitnodiging
Antwoord van MY Classic Parts
Thank you so much for taking the time to share your positive experience. We are thrilled to hear that you had such a great experience with us.
At My Classic Parts, we are passionate about helping our customers find the classic and rare parts they need, and we're dedicated to going the extra mile to ensure your satisfaction. It's wonderful to know that you found our team helpful and enthusiastic, as we take pride in providing excellent customer service.
We understand the importance of timely deliveries, and we're delighted that we were able to keep you updated and ensure that you received your part even before the deadline. Your recommendation means a lot to us, and it motivates us to continue delivering the best possible service to all of our valued customers.
If you ever need any more classic or rare parts in the future, please don't hesitate to reach out. We'll be here to assist you with the same level of dedication and enthusiasm.
Thank you again for choosing My Classic Parts, and we look forward to serving you in the future!
Great experience from start to finish.
The response I got when I had an issue with the website was amazing and the items I bought are high quality. Will definitely buy again
2 september 2023
Antwoord van MY Classic Parts
Dear Rhys,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your great experience with our service and products.
At MY Classic Parts, customer satisfaction is our top priority, and it's fantastic to know that our team was able to address your website issue promptly and effectively. We understand that technical hiccups can be frustrating, but we're always here to provide the support you need.
We're equally delighted that you are pleased with the high-quality items you purchased from us. Quality assurance is a cornerstone of our brand, and it's heartening to hear that our products met your expectations.
We look forward to serving you again in the future. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. Your continued support means the world to us.
Thank you once again for choosing MY Classic parts!
Warm regards,
Parts are of poor quality.. Customer service nonexistant
Parts are of poor quality..
I ordered the BBS RC090 17" waffle centre caps, and they are poorly built. Unsatisfied with the item, I immediately reached out via email to facilitate a return, however, my emails have gone unanswered. I speculate that they are waiting out the 15 day return period so that I won't be able to request a return.
I will have to contact my bank to reclaim my funds.
22 augustus 2023
Antwoord van MY Classic Parts
Dear Mr. Alexander,
We are genuinely sorry to hear about your experience with the BBS RC090 17" waffle center caps you ordered from us. We take customer feedback seriously and always strive to provide exceptional products and service.
We want to address your concerns as promptly as possible, but it appears there may have been a miscommunication. We take pride in our fast response times and commitment to clear communication with our customers. Unfortunately, we did not receive any emails or communication from you regarding your issue until we came across your review.
To clarify, our return policy is indeed 30 days, not 15 as you mentioned. We would like to reassure you that we have never rejected a customer with a valid reason, and we genuinely want to assist you.
We understand that certain items may not be to everyone's taste, but we have been receiving 5-star feedback on this specific product, making it one of our best sellers. Many customers have been highly satisfied with the quality and design of the BBS RC090 17" waffle center caps.
We apologize for any inconvenience this may have caused you and would like to assure you that we are here to help. We have initiated the return process for your order as soon as we received your review. Our customer service team has already reached out to you and provided further assistance to ensure that your refund is processed correctly.
Again, we apologize for any confusion and inconvenience you have experienced. Your satisfaction is important to us, and we hope to resolve this matter to your complete satisfaction.
If you have any further questions or concerns, please do not hesitate to reach out to us directly, and we will do our best to assist you.
Sincerely,
MY Classic Parts
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