From the first contact, we can not fault the support and patience we have received. They were able to print the shirts with our own designs. The quality of the material is good and we are looking forw... Toon meer
Bedrijf heeft geantwoord
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Fantastic communication and quick process to get the shirts from design to production. Charlie was quick to respond to queries and a great help. Definitely will use again in the future. The shirts the... Toon meer
Bedrijf heeft geantwoord
I am part of a cycling team that was celebrating 20 years of touring together. I wanted 12 commemorative cycling jerseys for our 2026 trip, but I left it late to order the jerseys. While lead time is... Toon meer
Bedrijf heeft geantwoord
They were excellent to deal with from the moment we started. Nothing was a problem and they sorted all our logos out for us. They shirts did take a while to arrive however, they were clear from the be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sportkledingwinkel
- Winkel voor zelfontworpen T-shirts
- Textieldrukwinkel
- Sportwinkel
- Sportkledingfabrikant
Geschreven door het bedrijf
My Club Group is a UK-based custom sportswear company, supplying high-quality, fully sublimated teamwear to clubs, schools, universities, and organisations across the UK and Europe. We create bespoke kit for a wide range of sports, including football, netball, rugby, and many more as well as a full range of training wear. Everything is fully customised to your team, with clear, all-inclusive pricing that covers design, club badges, sponsor logos, names, and numbers. Our aim is to make ordering custom kit as simple and transparent as possible. Whether it’s setting up a free branded online club shop so members can order directly, or giving our customers full visibility of their order through our dedicated customer portal, we’re here to make the process easier from start to finish. From your first enquiry to final delivery, we focus on great service, quality products, and a smooth experience, helping every team look and feel their best.
Contactgegevens
Verenigd Koninkrijk
- myclubgroup.com
4,8
Uitstekend
461 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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My Club Group Review
We have had such an amazing experience with Teddy Daniels from start to finish. His communication has been absolutely outstanding – he replies so quickly and has always been happy to answer any questions or make any changes we've requested.
He has gone above and beyond to make sure our netball dresses are exactly how we envisioned them, and nothing has ever seemed like too much trouble. It's clear he genuinely cares about providing the best possible service and making sure his customers are completely happy.
We honestly couldn't recommend Teddy highly enough. His professionalism, attention to detail and fantastic customer service have made the whole process so easy and enjoyable. We can't wait to receive our finished netball dresses and see the final product in person. Thank you so much, Teddy!
26 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you so much for this wonderful review! We're absolutely thrilled you've had such a positive experience from start to finish. Teddy truly is a credit to the team and it's lovely to hear his hard work and dedication hasn't gone unnoticed.
We can't wait for you to receive your netball dresses and see the finished product! If you need anything at all, you know where we are.
Thank you again for your kind words and for choosing My Club Group.
Great company to work with
From the first contact, we can not fault the support and patience we have received. They were able to print the shirts with our own designs. The quality of the material is good and we are looking forward to our children wearing them.
14 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you Claire for your lovely review! We’re so happy to hear that you love your kits, and had a good experience from start to finish. We hope to be able to provide more kits for you in the future!
No customer service
If I could give this company no stars I absolutely would . They were constantly in contact until the initial order was sent in and paid for, almost annoyingly so - seemed desperate to confirm the order. Then they made the order in the wrong colour , took 6 months to address this and still didn’t manage to get it quite right. Trying to actually get hold of anyone or get any answers during this time was an absolute nightmare , customer service is non existent , they don’t reply to emails or follow through on any promises without constant chasing up . Will absolutely not be using this company again or recommending to anyone . Promised deadlines clearly don’t mean anything to them or customer service - Avoid!!
22 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your review, Claire, and we are truly sorry that your experience with us left you feeling this way. That is never what we want for any of our customers.
We hope it is helpful to share a little more context around what happened, not to make excuses, but because we feel the full picture tells a slightly different story to the one the review describes.
The original colour issue came about because the design files we worked from were produced by another kit supplier, and colour representation on screen can vary quite significantly depending on the device and software used. Rather than simply reordering in a standard navy, we went to the effort of producing two sample shirts in two different navy options and sending them to you so that you could personally choose the exact shade you wanted. and that is precisely what your full replacement kit was produced in and delivered to you.
Some of the delay during this period was also genuinely outside of our hands. The Chinese New Year factory shutdown, which runs from mid-February through to early March, along with the post-CNY order backlog, does inevitably affect lead times. Once your preferred colour was confirmed on 13th April, your replacement kit was with you within 7 weeks.
Where we hold our hands up is on communication. There were gaps in our response times that simply were not good enough.
We are sorry the journey was such a frustrating one, Claire. We do hope that the end result, a kit made exactly to the colour you chose, reflects how seriously we take getting things right for our customers.
Fantastic communication and quick…
Fantastic communication and quick process to get the shirts from design to production. Charlie was quick to respond to queries and a great help. Definitely will use again in the future. The shirts themselves were great quality.
3 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you Alex for your lovely review! We’re so happy to hear that you love your kits, and we can’t wait to help you again in the future!
The shirts are as as requested
The shirts are as as requested, the design is just what we ordered.
We have other members now asking when are we going to place another order.
10 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your lovely review. We look forward to helping with any future orders!
Antwoord van My Club Group
Thank you for your review! We're delighted to hear that Great Northern Group love their kits!
Dean brown has been amazing throughout…
Dean brown has been amazing throughout the whole process second time I have used my club group and dean has made it so easy for me, even when I was waiting for funding as it is a charoty kit dean dit not hassle me and just supported me throughout the process and would 100% use again as the service and quality of kit is brilliant.
1 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
We're delighted to hear that Bears Buds are enjoying their kit once again! We've passed your lovely message on to Dean, and we look forward to helping with any future orders!
Great service
Summer was very helpful throughout the process, and the kit is great!
5 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for leaving such a lovely review! We're delighted to hear that you love your kit, and we look forward to assisting you with any future orders.
Great quality bespoke kit at reasonable cost!
Second year of using My Club to produce our kit. Good service, great quality product that lasts, and quick delivery.
Thanks for the great service! See you next year for another Summer Hockey kit!
5 juni 2026
Review zonder uitnodiging
Antwoord van My Club Group
Hi Simon! Thank you for your very kind review. We're always happy to help your team and look forward to assisting you again next year. Best of luck with your upcoming matches!
A poor experience and disappointing product quality.
The lead time was long but that was OK as ordered in decent time..... Until the kit got lost and constant delays left us without kit for 9 weeks! When the kit finally arrived, after a lot of effort on my part to track it down and not much help from My Club, the quality was not what was expected for the money, time and effort put into acquiring the kit. Sizing were on the larger side and the QR code printed on the kit doesn't work. Feels like cheap kit from China.
All in all a poor experience and disappointing product quality. Not worth it and won't be using again.
22 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
Hello Tom,
Thank you for your review. We're sorry your experience didn't reflect the service we aim to deliver.
The delays were caused by a DHL shipping failure outside of our control. Once the courier confirmed the parcel as lost, we immediately initiated a replacement order, at which point the original delivery arrived. We apologise for the confusion this caused.
Regarding the QR code outcome on your design, this is the first we have been made aware of the issue. The code was tested and functional prior to production, however garment sublimation can affect scannability in ways not always visible at proof stage. We will always aim to resolve any faults or issues with any garments if we are made aware of them.
On quality, we want to be clear that our products are not cheap imports. They are manufactured to industry standards and we stand behind them. We would strongly encourage you to contact us directly so we can review your specific concerns, as we are always committed to making things right.
Super Fast & Super Quality
I am part of a cycling team that was celebrating 20 years of touring together. I wanted 12 commemorative cycling jerseys for our 2026 trip, but I left it late to order the jerseys. While lead time is usually 5 or 6 weeks, I only left myself 4 weeks, but Charlie Sweeny was a real diamond, and chased the order through with the production team. I received the jerseys in a record 3 weeks, and they were great. Good quality, top design and perfect for the team to celebrate. Thanks again Charlie!
12 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you so much for your fantastic review! We’re really pleased we could help get everything turned around in time for your celebration. Huge credit to Charlie - we’ll make sure he sees your kind words. Great to hear the jerseys were perfect for the team!
Very good quality
Very good quality, arrived within 3 weeks of ordering and the aesthetics did not disappoint.
Credit to account manager - overall great service
30 april 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your review! We’ll pass your kind comments on to Teddy, and hope to help with any future orders.
I can't recommend MYCLUB highly enough…
I can't recommend MYCLUB highly enough from start of the process to the end product Charlie and the rest of the team have been brilliant. The quality of the tops are great and we love them at the club. Thanks to everyone
21 april 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your wonderful review - we’re thrilled to hear that Lincoln Trident Swimming Academy are enjoying their kits. We’re always happy to help!
Antwoord van My Club Group
Thank you for your review - we’re really glad to hear that Wanderers Bowls Club are enjoying their kit once again!
Service was quick and efficient once…
Service was quick and efficient once again for a small reorder of club shirts, thanks
6 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
Hi Matthew, we’re delighted to hear that Retro Cavaliers love their kit once again! We look forward to helping you with any future orders.
Excellent, professional and personal.
They were excellent to deal with from the moment we started. Nothing was a problem and they sorted all our logos out for us. They shirts did take a while to arrive however, they were clear from the beginning how long it would take and Actully they arrived earlier than expected. The quality and fit are superb. We shall be using them again for our next event.
2 april 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your very kind review - we’re delighted to hear that Ruck and Roll Beach Rugby love their kits! We look forward to helping you with your future orders.
Customer service was great
Customer service was great, I was kept in the loop on what was happening. Brilliant!
13 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
Hi Tina! Thank you for leaving such a kind review - we’re really happy we could help with your order.
Teddy was a great link between my club…
Teddy was a great link between my club group and designing our kit. He was quick with his responses and was able to answer any queries we had. We are very pleased with the kit
6 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
We’re very pleased to hear Thame Netball are loving their kit and that Teddy was a great help! Thank you for leaving a lovely review - we’ll pass on your kind words to Teddy.
Faultless
Cannot fault My Club at all! We liaised with Teddy throughout the process and he was fantastic. We had requested our jerseys for a wedding that was only a couple of weeks away and thanks to him we managed to get them designed and delivered with well over a week to spare. Would recommend to anyone!
18 mei 2026
Review zonder uitnodiging
Antwoord van My Club Group
Thank you for your review! We’re really pleased to hear Teddy was a pleasure to work with. We’ll be sure to pass your kind words on to him, and we’d love to help with any future orders.
I found Teddy was responsive and…
I found Teddy was responsive and helpful throughout the process, and he delivered some great shirts for the team.
I would be very happy to work with Teddy again in the future, and I recommend MY CLUB KIT
21 april 2026
Review zonder uitnodiging
Antwoord van My Club Group
We’re very happy to hear Redditch Hockey Club are loving their new kits, and we’ll pass on your kind words to Teddy. Best of luck in your matches!
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