Mycosmeticslondon Reviews 

317
TrustScore 1 uit 5

1,2

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Beoordeeld met 1 van de 5 sterren

Total scammers!!! I placed a £251.91 order. The order just says 'your order is processing'. I've messaged them through their website and emailed them. They never reply. I am now having to do a dispu... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT order from this company. I am still waiting for an item I ordered almost a month ago. The money has been taken. I have emailed a number of times, but no response. I'm annoyed I didn't read the... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect m... Toon meer

Beoordeeld met 2 van de 5 sterren

Like everyone else i thought i was buying an instock item in this country. I blamed myself for not researching before buying. I assumed my money was lost after reading reviews. I periodically checked... Toon meer

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TrustScore 1 uit 5

317 reviews

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Alle reviews

(317)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

AVOID

Thought it was a UK company, but its all from china, took ages to arrive when it did the quality was awful. I asked to return and I had to pay to send it back, to CHINA!!!
Absolute joke, avoid at ALL costs.

21 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

I agree this company is a scam

I agree this company is a scam. No telephone number, no reply to emails. IT IS NOT A UK CO. GOODS ARE DIRECT FROM CHINA. If you are lucky to received them just hope you don't need to return them for a refund. I am complaining to a media company in the hope this can be looked into. Anyone any other suggestions? Update. Have now had the usual email reply which everyone one gets but is a complete fake. Have flagged this company with Trustpilot, Action Fraud, National Cyber Security Centre. Received a reply, need to send photo of the product which is a hassle but have sent a photo. 25/3 Have got return address in China. To post is nearly as much as the product but the principle is worth it so posted today. Watch this space. Now 27th April. One month later. Tracking says the returned product is with Chinese customs still. Perhaps there is no company in China for them to deliver to, anyone's guess. Making a claim with Royal Mail now but they need an email for supposed office in China, not given one by MCL. MCL co. response below by the way sounds good but there is no customer service.My Chinese Accupuncturist found email for China co. for return claims, not allowed to put it here, but there is one you just need a Chinese friend. My Chinese friend in China rang the company in China, got their email which I needed to claim from Royal Mail. Just got a cheque back from Royal Mail with an apology. They do not know what has happened to the company in China. No customer service from Mycosmeticslondon, their supposed email apology is a SCAM.

20 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

WARNING

WARNING! THIS IS A SCAM! Please DO NOT BUY from this company. I feel such an idiot for trusting this company. I purchased some make up. My product never arrived within the time frame. I eventually chased it up only to receive a dried out felt tip pen. Basically spent £20 on a felt tip pen that doesn’t work. Evil company that take advantage of people’s trusting nature.

4 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

DO NOT USE WISH I HAD READ REVIEWS NO…

DO NOT USE WISH I HAD READ REVIEWS NO ORDER HAS ARRIVED AND WAITING WEEKS - JUST GLAD I DIDN'T PAY FOR ANYTHING TOO EXPENSIVE

1 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Con of a company delivery 4 weeks and…

Con of a company delivery 4 weeks and £100 spent and products don’t work… do not order

1 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

This is a scam

2 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

RED ALERT , THIS IS A SCAMo not buy of this company it us a scam…

Do not buy of this company it us a scam , you're order number does not exist, the telephone number dies not exist, and you don't get a response from emails , RED ALERT SCAM , SCAM , SCAM .
I ordered on the 2/3/2024 and on the 15/3/2024 , nothing and it says delivered in 5-7 days

15 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Do not order, con company

I am the same as all the ither reviews, I was assuming the order would come from a UK supply,not China. I have notification that is being shipped from China that as 10 days ago, I cannot get any further information and I have emailed the support email twice with no response. I am guessing I will get the automated response to this review, the same as everyone else. I am going to take the matter further

11 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Ordered a product 15 working days ago…

Ordered a product 15 working days ago for Mother’s Day. It still hasn’t arrived! I sent an email on Thursday with no response. Would not recommend

10 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Further to my review of 20th February

Further to my review of 20th February, I replied to their offer to sort things out on 21st February and have no further contact with them.

Avoid this company !

5 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

11/2/24 #14546 £99.90

Order 11/2/24 #14546 £99.90 in total for 2 items, thought this was from a UK company. No response to emails asking where/when is it to be delivered. Then see the awful reviews of non delivery. Registered complaint with credit card, still waiting for paperwork to arrive to complete. Then get a notification of tracking from China. Checked this today 5/3/24 and now page states my package is being returned.
DO NOT ORDER ANYTHING FROM THIS COMPANY

5 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 2 van de 5 sterren

Not what it appears to be

I can’t believe a company doesn’t keep stock in, if I had of known my item was being shipped from china I would have bought elsewhere, 8/12 days turned into 3 weeks not buying from them again

3 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 2 van de 5 sterren

Like everyone else i thought i was…

Like everyone else i thought i was buying an instock item in this country.
I blamed myself for not researching before buying. I assumed my money was lost after reading reviews. I periodically checked tracking ,no movement however after about a month Royal Mail received my item and i received it the next day. Items were ok so there's that.

1 maart 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Have ordered a sleep aid for my…

Have ordered a sleep aid for my granddaughter on 19/2/24 now 29/2/24 and still no delivery I did send an email Mail to the company on 22/2/24 saying my order was on the way, It is now 29/2/24 and I have sent further e mails requesting information on my item I purchased with no further replies, I have tried contacting this company by telephone but the phone number given on there site does not work, This in not good buisiness, Still no reply from this company to date I will not be purchasing any further items from this company .

19 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Shocking company paid extra for quicker…

Shocking company paid extra for quicker delivery waited nearly 3 weeks no mention they were based in china cannot contact them by telephone or email tracking for order never moved in 3 weeks do not buy from this company

28 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Don’t be fooled by the name

Don’t be fooled by the name, your order isn’t coming from London! Wish I had read the reviews prior to ordering although I haven’t spent a lot of money. Placed order 11/2/24, item was dispatched 20/2, 9 days to process an order! It’s now 16 days and still no sign of my goods. Apparently coming from ShaTian, DongGuan, wherever that may be?!

11 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Order Number #14435 tracking…

Order Number #14435 tracking WG176714296GB. The telephone number for this company doesn't work and no reply to emails. My order hasn't turned up and I think I have been scammed, like the growing number of people that have left reviews.

13 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with the…

I am extremely disappointed with the level of customer service provided, coupled with the absence of a tracking number for my order. I would strongly advise against recommending your service to anyone.

13 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

SCUMS- AVOID

SCUMS, TOOK THE MONEY AND NO SIGN OF THE ORDER!!!

AVOID, AVOID. AVOID.

24 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

Beoordeeld met 1 van de 5 sterren

Do not to purchase from this so called…

Do not to purchase from this so called company it’s a total scam registered address is virtual and no reference of this company in Fitzrovia
I have e mailed and messaged re an order 14339 and no reply
Phone number out of order
No movement on tracking no surprise !!

24 februari 2024
Review zonder uitnodiging
Logo Mycosmeticslondon

Antwoord van Mycosmeticslondon

Thank you for reaching out to us and sharing your experience. We're genuinely sorry to hear about the issues you encountered during your recent shopping experience, and we want to extend our sincere apologies for any inconvenience this may have caused you.

Your satisfaction is of the utmost importance to us, and we are fully committed to resolving this matter as swiftly as possible. To help us address your concerns more effectively, could you please provide your order number and any specific details about the challenges you faced? Sharing this information will allow us to thoroughly investigate the situation and take the necessary steps to ensure your complete satisfaction.

For your convenience, kindly send us your order details via email to support@mycosmeticslondon.co.uk.
Please rest assured that your case will be treated with the highest priority, and we are determined to do everything within our means to make things right for you.

We deeply regret any frustration this situation may have caused you, and we genuinely appreciate your understanding and patience. Your valuable feedback plays a vital role in our ongoing efforts to improve, and we are fully committed to regaining your trust.

Thank you for allowing us to address your concerns. We are looking forward to resolving this matter to your utmost satisfaction.

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