MyDecorativeStone.UK The Cladding Store Reviews 

Excellent product, service and help. Samples and main order all arrived on time, help and advice on the phone, they even took the time to photograph the different stone colours I had chosen and sent them to me so that I could choose the final colour. Finished job looks amazing. Would use again.

A previous property owner had installed a patio door to replace a conventional window. This had a narrower opening and whoever did the work filled the space with block work and some unsightly shelving. Having seen feature tiling on some local houses I decided to investigate this to cover the block work. I came across My Decorative Stone online who had a wide range of products and decided that Granada Mocca would suit my needs.

I am a DIYer and had some experience with internal wall tiles and thought that I would be able to tackle the job. With a bit of planning I can say that this proved to be the case. I understand that most customers would be professionals and would not need detailed instructions or help, but for the DIY community I think it would be helpful if My Decorative Stone provided some advice on using their products.

I found the tiles well made and easy to apply although it was worth taking time and as a result I took the advice of a previous reviewer and mixed smaller amounts of cement (2.5kg to 500ml of water will do approx 5 to 6 tiles, depending on size). Cutting the tiles was also not difficult, I have a Rawplug tile cutter which should only cut tiles up to 20mm and as my tiles were almost double this I had to flip the tile over to complete the cut but did this without any problems.

The end result is excellent and the tiles look great having vastly improved our house. I am happy to recommend My Decorative Stone and they do say they will answer any questions but I do think a buying guide of some kind would be useful.

Provided product in perfect condition. Price one of the few things which has not increased lately either! Would be 5 stars but delivery arrangement could improve, with no time indication other than whole day, no phone advisory from driver, and no easy way to help advance facilitate a smooth roadside delivery. The driver was fine, btw! Just a system improvement which could be made which would assist the supplier and customer in my view.

Good service fast delivery and quality product looks amazing, have no problem recommending them
Thank you

Great company to deal with. Very helpful, fab products and fast delivery! would use again without hesitation.

Excellent advice and prompt delivery, over the moon with the result of our slate cladding.

Great customer support throughout my order, highly recommended

No problems, swift delivery very helpful xx

"I ordered five samples, and they all look really cheap and fake, They are not stone, as they falsely claim, but instead just thin concrete type slips that appear to be moulded and then sprayed painted to look like stone. They do not look remotely look like the colours depicted on the web site images. I definitely would not recommend at any price, and i will be checking Trust Pilot more closely in the future before ordering samples."

An opportunity to view the product before making a decision on whether or what to purchase

While the company was radio-quiet after the initial order, when they did make contact the cladding order was processed and delivered quickly. Sturdy pallet.

Good sized samples arrived without delay and well packaged

Delivered on the requested day and good communication

Great product and service, client loves their new stone. Well packed and arrived on time

Very efficient a very good company to deal with

Aleksandra went out of her way to ensure I was happy with my order. Unfortunately there was a fault with the first batch I chose, but this was resolved quickly and efficiently and I was extremely pleased with the service, and am now very happy with the replacement product. Thanks again!

Great customer service and support.
Delivered on time and the wall looks amazing.

Although it was just for a sample I would feel very confident using this company. The sample came very very quickly

Very good service. Very nice product. Fast delivery. The owner also goes out of his way to help.

Paul was very helpful and gave us plenty of information on the products we are interested in