Our boy has had skin problems for horses and allergy testing showed a number of issues. We switched to raw food and whilst things improved he was still having flare ups. Moved to grub club and he very... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Game Changer for my Frenchie, Rágó! ⭐⭐⭐⭐⭐ Grub Club has been an absolute game changer for my dog. He loves the food, and mealtimes have become something he genuinely looks forward to. The bi... Toon meer
Fantastic company & products! My dogs love them & they are are lot happier, had helped with my 1 dogs skin issues as we suspect she has certain food intolerances
My German shepherd dog TIGER loves grub club. We use it in addition to his pure wet food as a kibble on top. He loves it so much we use it as treats when training and out on our explorations around th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.
Contactgegevens
20-22 Wenlock Road, N1 7GU, London, Verenigd Koninkrijk
- 077998 28540
- hello@mygrubclub.com
- mygrubclub.com
4,8
Uitstekend
738 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company
Great company, love the idea of the food and helping the planet and our dog also loves the food so it’s a win win for everyone.
13 oktober 2025
Antwoord van Grub Club Pets | B Corp™
Thank you so much for the lovely review Cathy 💛 We’re really happy to hear your dog’s enjoying the food, that’s always the best part for us!
And it means a lot that you appreciate the idea behind Grub Club. Our focus is always on creating gentle, hypoallergenic nutrition for sensitive dogs, and if we can make choices that are kinder to the planet at the same time, that’s a bonus we’re proud of.
Thanks again for the support, and give your pup a big cuddle from all of us 🐶✨
Seemingly unable to provide nutritional info...
I contacted the company on WattsApp back in August to ask about the total copper content of their foods, as my springer spaniel is both intolerant to animal protein and has recently been diagnosed wirh copper storage disease. Sadly, nobody makes a hydrolysed hepatic dog food it seems... Initially, the response was swift and friendly, and I was promised this information. But here we are in October and still no figures, despite my repeated requests. They've now completely stopped acknowledging my messages. My dog is refusing all hepatic food we can find with low animal protein, and Grub Club really was our last hope. Great to see how much they care about animals when they can't even be bothered to provide what should be basic information.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Hi Elena,
Sorry that you've not had the information you need. In August, we reverted back with the composition information and trace additives, which you mentioned wasn't the information you were after. To give you accurate info, we've been trying to get the exact number you need - especially since it's related to a disease that your dog has, the last thing we'd want is to provide you with inaccurate or inadequate info - and as you mentioned, it's been extremely difficult to find any information about this from other brands because you're essentially looking for the total copper content across every ingredient - which isn't something we have immediately to hand.
We're doing our best to get this information from our nutritionists but as you said, it's not a basic thing at all.
That being said, I'm very sorry the level of communication you've received from us hasn't been up to scratch! As you say, we got back to you super swiftly in August but seems like we missed the message you sent us a couple weeks ago via WhatsApp.
We'll do our best to get back to you asap.
My husky is 12 years old and really…
My husky is 12 years old and really enjoys his complete food … and your customer service is excellent..
14 oktober 2025
Antwoord van Grub Club Pets | B Corp™
Thank you so much for your lovely review 💛 We’re really happy to hear your Husky is enjoying his food, especially at 12 years old. Our insect-protein recipes are gentle on digestion and rich in omegas, so it’s great to know he’s thriving on it.
And thank you for the kind words about our customer service, the team will be over the moon to hear this. Please give your boy a big cuddle from all of us at Grub Club 🐶✨
Antwoord van Grub Club Pets | B Corp™
Thanks so much for the lovely review Val - your loyal support over the years really means the world to us!
Poppy loved her treats and food
Poppy loved her treats and food . Any time I phoned / contacted you there was always a quick response
13 oktober 2025
Antwoord van Grub Club Pets | B Corp™
Thanks so much for sharing this lovely review! 💛
We work hard to keep things quick, friendly, and helpful for our customers, so your feedback really makes our day.
My dogs love this food
My dogs love this food
My dogs really like this food, both the wet and dry. One of my dogs has a severe protein allergy which causes extreme itching and fur loss. It’s early days to find out if insect base food will affect my dog, but I do value the clean recipes and the way this food is gently processed to seal in the nutrients. Highly recommend.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Ah this is so lovely to hear 💛 We’re thrilled your dogs are enjoying both the wet and dry food, especially with one having such a tricky protein allergy. Our recipes are made with insect protein, a naturally hypoallergenic and highly digestible source that’s gentle on sensitive tummies and skin, while still being rich in essential amino acids for healthy muscle and coat condition.
Thank you so much for your recommendation and for trusting Grub Club to support your pups’ wellbeing 🐾✨
The Grub Club, best purchase you’ll ever make
Grub club…. What can I say! Honestly this brand has SAVED my sanity.
I’ve got 2 Rottweilers and 1 cross breed. My oldest rottie (5) from around the age of 2 has suffered BADLY with ear infections. We did everything, eliminated proteins, cut out treats, changed our washing and cleaning products at home. Nothing helped. Never ending vet trips to get ear drops that would last the 8 weeks stated, only to come back again but worse.
We had him sedated and ears cleaned thoroughly throughout, which did help and he went around a month until the infection was back.
My cross breed then started showing signs of an ear infection and we knew we needed to do something asap.
So after countless hours searching on Google back in February this year, I came across Grub Club.
In all honesty at first I wasn’t 100% sure, a bug based diet?! I’d never heard of it.
But I am SO glad I went ahead and ordered the starter bundle.
They are an amazing brand, with amazing values. The food is made in the UK so you know you’re getting pure transparency with the ingredients, and know exactly what you’re giving your dogs.
They truly care for your pets, they have put so much thought into the different ingredients having different benefits, even missing out carrot (which I later found out actually feeds any yeast infection).
I will recommended them to anyone!
We use the subscription service which is so easy to use, I don’t even have to think about when to re order as they do it for me. They’ll text me what date my next bags due too so I know exactly when to expect it.
The subscription service gives us 10% off every order, and they also give you rewards as you order, which from this I’ve had a few bags with 50% off (dependant on how many points you have).
Their customer service is amazing, and my dogs absolutely love the stuff!
I don’t think they’ll ever realise the difference they are making to pet owners.
Thank you for all that you do! And for keeping my babies happy, fed and pain free!
You’re smashing it guys 🙌🏼
6 februari 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Wow wow wow - Georgia, thank you so so much! This absolutely made our day 💛 it means the world to hear how much of a difference Grub Club has made for your pups. Chronic ear infections can be so tough to manage, and it’s amazing to know they’re finally comfortable and happy again.
Our recipes are made here in the UK with insect protein, a naturally hypoallergenic and anti-inflammatory source that skips common triggers like chicken, beef, and fish. We’ve designed every ingredient to support skin, ear, and gut health for sensitive dogs, so it’s wonderful to see those benefits coming through.
We’re so glad the subscription and rewards programme has made life a bit easier too, that’s exactly what we hope for! Thank you again for trusting us ... last week's order was your 26th with us - we're so grateful!
As usual, if there's anything you need, you know where to find us!
Great product and great service from company
I have an almost 11 year old German Shepherd and since she has been on the Grub Club Buffet food she is much more interested and active on walks. She’s been running and chasing the squirrels in the woods again. Something she hadn’t been doing for quite some time. When I’ve been asked how old she is people are quite amazed and I tell them and I say it’s since she’s been on a new insect based dog food. I have a regular subscription and have had no problems with managing that.
26 september 2025
Antwoord van Grub Club Pets | B Corp™
Ah this absolutely made our day 💛 Hearing that your German Shepherd is back to running and chasing squirrels again is just the best news! It’s amazing what the right nutrition can do for their energy and zest for life.
We’re so happy she’s thriving on her All-Day Buffet and that managing your subscription has been nice and easy too. Thanks so much for sharing her story and for being part of the Grub Club pack 🐾✨
Excellent food, excellent service!
My dog loves both the wet and the dry food. He’s very difficult to please! I originally bought this as a novel protein to prevent my dogs allergies - and touch wood it seems to have worked. We had a problem with one of the deliveries, and the customer service was efficient, helpful and caring.
25 september 2025
Antwoord van Grub Club Pets | B Corp™
We love hearing this ... thank you so much for sharing 💛 So glad your pup’s enjoying both the wet and dry food (always a win when a fussy eater approves!) and even better that the switch to insect protein has helped keep those allergies at bay.
Really happy our team could get the delivery issue sorted quickly too. Thanks again for the lovely feedback and for being part of the Grub Club pack 🐶✨
Best insect based food for my Frenchies…
Best insect based food for my Frenchies in my opinion, they love it and it has really helped with their allergies
26 september 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Thank you so much for the lovely review 💛 So glad that Reggie & Ronnie are still loving their Grub and that it’s helped with their allergies... that’s exactly why we do what we do 🐶✨ Thank you so much for the ongoing support!
Will definitely buy again
The ordering and delivery process was simple and my bag of kibble and treats arrived quickly. My dog is allergic to everything and while she's not so fond of the treats, she loves the kibble so I'll order again.
11 september 2025
Antwoord van Grub Club Pets | B Corp™
Thank you so much for your awesome review WIlma 💛 We’re glad everything arrived quickly and even happier to hear your allergy-prone pup is loving the Grub! Sorry to hear the treats weren’t quite her thing, it might be worth trying out our soft-baked treats or Peanut Paws peanut butter bar 🐶✨ We really appreciate you ordering again!
Great food my tedster loves it
Great food my tedster loves it
No more tummy troubles
And packaging is all recyclable
12 september 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Thank you so much for the review! So happy to hear Tedster is still loving his Grub :)
We've designed our products for sensitive pups, especially tummy troubles or gut sensitivities to it's great that Tedster is doing so well.
As usual, if there's anything you need, you know where to find us :)
Always love it especially with a sprat…
Always love it especially with a sprat or two! Regulars
27 september 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Love to hear it! Thanks so much for the ongoing support :)
Phenomenal customer service
Phenomenal customer service, I had an issue of my own making but the team helped me solve it anyway!
My dog absolutely adores his food as well.
11 september 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
Thanks Ciaran - delighted to hear your pup's getting on so well with the Grub and you've had a great experience with Team GC - we love it!
Sylvester is doing really well on this…
Sylvester is doing really well on this food he has sink issues off meds and is clearing up
28 augustus 2025
Antwoord van Grub Club Pets | B Corp™
That’s fantastic news... thank you for sharing 💛 We’re so glad to hear Sylvester’s skin is clearing up and that he’s doing so well on his Grub 🐶✨ Stories like this make our day! As a small team, we'd love to get more feedback about how we can turn that 4 star into a 5 star review :) We're always looking to improve :)
I have been purchasing your food for…
I have been purchasing your food for quite a while but I really think you should consider your delivery options. Roger from Evri was good he always is but it's not a great service on the whole and it doesn't improve your image
11 september 2025
Antwoord van Grub Club Pets | B Corp™
Hi Wendy
Thanks so much for leaving us a review! We really appreciate your feedback on the delivery service and are proud that we deliver 99%+ of our orders within our stated delivery timelines of 2-4 days. If there's ever a courier delay associated with your order, please do reach out to us ASAP and we will always sort out any issues within our control (i.e. sending replacements and handling any communication with couriers to resolve things without any stress).
Looking at your last delivery, I can see that it arrived within our time frames so that's a positive! If there's ever any delays, please do get in touch.
So glad Jet is still loving his Grub! Thanks for the continued support
Team GC
I appreciate the ease with which I can…
I appreciate the ease with which I can re-schedule deliveries on my subscription - I never seem to get the intervals quite right and sometimes need to refill the food container asap. This has always worked well, and my dog loves the food and seems to be doing well on it.
28 augustus 2025
Antwoord van Grub Club Pets | B Corp™
Thank you so much for the lovely review Anneliese 💛 We’re really glad the flexible subscription works well for you ... we know pups don’t always stick to a perfect schedule! Even better to hear your dog is loving their grub and thriving on it 🐶✨ As usual, if there's anything you need, you know where to find us!
Excellent quick service
Excellent quick service, Hattie loves her All day Buffet food
13 augustus 2025
Antwoord van Grub Club Pets | B Corp™
Thanks so much for the lovely review 💛 We’re thrilled Hattie is loving her All Day Buffet and glad the service was spot on too. Big tail wags from all of us at Grub Club 🐶✨
Grub Club
Have been buying the food and treats for a couple of years.My border terrier has atopy and is/used to be a finicky eater.
13 augustus 2025
Antwoord van Grub Club Pets | B Corp™
Thank you so much for being with us over the years 💛 It’s wonderful to hear your Border Terrier is enjoying the Grub, especially knowing they used to be a bit finicky! We’re so glad it’s helping alongside their atopy and that mealtimes are happier now 🐶✨
Very fast delivery
Very fast delivery. Rodney loves this food and his stomach problems started to improve immediately and after the 1st week perfect I'm so pleased. Thank you.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Grub Club Pets | B Corp™
hat’s such brilliant news ... thank you for sharing 💛 We’re so glad Rodney is loving his grub and that his tummy has already settled so quickly. Stories like this make our day 🐶✨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.