myhotelbreak Reviews 2.737

We stayed at Redworth hall recently for one night. My sister and cousin stayed for 2 nights. We were meeting up on sad circumstances for a funeral. Our room was lovely and warm. The door could do with a lick of paint. My sister was cold in her room. Downstairs it was quite chilly in dining room and bar area and a draught from corridor. The toilets were absolutely freezing. The staff on reception and in the bar were very friendly and welcoming and most of the dining room staff too. The menu is not a great choice and expensive for what you get. For the price we paid it was ok.

Prices are reasonable and help from yourselves is very good.We’ve not been disappointed over the years

Lovely break with friends, the staff from arriving at reception, bar staff waiters/waitresses couldn't have been more welcoming and attentive,had a lovely overnight stay and would highly recommend. Dinner and breakfast fab. Thanks again to the lovely staff at the Waterside 😁

Having booked a stay several months ago I was unable to find the confirmation email. However after sending an email the excellent team replied promptly and answered my query. Great customer service.

Be very careful if purchasing this hotel as a Christmas gift, we purchased this for our disabled elderly parents for a nice Christmas treat, when my mother-in-law tried booking she was told there was no availability. She rang to extend the voucher till 22nd November and was told this was find and to back this telephone call with an email which she did, on the 22nd November our parents drove all the way to the hotel to be told they hadn't replied to a confirmation email, there was no availability and the voucher was now null and void. They where stranded and the hotel didn't even help to find alternative accommodation, luckily they found a nearby hotel for £135. On contacting justine from the reception team we weren't offered compensation for the hotel our parents had to stay at and our parents weren't even offered an extension to the original voucher, so please if you do book with this hotel, check your junk mail and print off any correspondence because I would hate for anyone else to have this awful customer experience.

Fantastic choice of hotels at amazing prices! Booking is so quick and easy! I’ve been using myhotelbreak for a while and highly recommend ❤️xx

Very fast booking ,overall great experience.

Having problems making a booking. Spoke to Nicola who was amazing. Read al the hotels available in the city I wanted and booked it for me over the phone. X

All good. No issues

Very helpful & informative on the phone
Very easy to book break when using a gift voucher
I use the website a lot to book breaks as easy & mainly payable when you arrive at your hotel. Easy to cancel if necessary as I've done once & not hit by a crazy penalty
I also sing your praises to others all the time due to excellent service & great prices
Yep I really like your company 👌

Thank u to the girl dealing with us. She could not have been more helpful and had a lovely manner. She managed to get us a deal that suited our dates giving us several options. Would certainly use ure company again.

Helpful advice from your staff have helped me to use 2 of my vouchers up as I have been unable to use them due to ill health this year . Im hoping to use them other two before they run out x .

No heating in room, window when shut had big gap. Dinner was not very good, served items that was wrongly described, ordered a prime rib burger, got an old bit of burger that your local burger van would have been embarrassed serving. This was a treat for my wife’s birthday, a total disaster.

Christie was fantastic when I had to cancel my booking due to a family emergency. She really went out of her way to help.

Always book breaks with Myhotelbreak. Great offers lovely hotels.

Very simple and easy

Great deals at great prices. A real offer from hotels for a change.

Great choice hotels, easy to access / use site,