Mylands Reviews 

105
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the first time of ordering from Mylands and i ordered a fantastic colour Ultra Marine Blue Dead Matt. This was delivered the next Morning before 10am and a signature was required, the packa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had occasion to speak with Julian. Julian could not have been more helpful. Thankfully he dealt with my issue immediately without fuss. I love the quality of the Mylands Marble matt Emulsion. The f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I still have not received my order 6 days later despite it being down for next day delivery

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The tester pots arrived very quickly and were securely packaged - although I was a little surprised that they came in a padded envelope rather than a box. However, each pot was in its own plastic bag... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verffabrikant
  2. Decoratie- en interieurwinkel
  3. Verfwinkel

Geschreven door het bedrijf

Mylands is the most trusted name in the film and theatre industries for paints and wood finishes, and is a preferred choice for Royal residences, art galleries, architects, and interior designers. Once a closely guarded secret among professionals, in 2012 they launched their first commercial range - Colours of London - a curated palette of 120 richly pigmented shades that brought Mylands’ signature depth and quality to homeowners and private clients. Dedicated to craftsmanship and quality, Mylands have created paints and wood finishes with a richness and finish to stand apart - thanks to their commitment to using only the finest materials. Mylands continues to manufacture its colours and polishes in the heart of London, and is proud to be the city’s last remaining paint manufacturer. Family remains at the centre of the business. Today, John Myland’s great-grandson, Dominic Myland, leads the company. A trained wood polisher, Dominic has championed innovation while staying true to traditional values, most notably through the development of Mylands’ plant-based paint formulations.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(105)

99 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent and responsive customer service

Excellent customer service when I immediately phoned to have an item added to an online order which I had forgotten. The item was able to be included under the same terms and delivery as the original order.
Delivery has always been very reliable and the paint quality,depth of colour and durability outstanding.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Jennifer,

Thank you for your 5-star review! We're delighted to hear that our team was able to quickly add the missing item to your order and ensure it arrived under the same delivery terms.

It's also great to know that you've consistently found our deliveries reliable and that you're so pleased with the quality, depth of colour, and durability of our paint. Your continued support and kind feedback mean a great deal to us.

We look forward to helping you with your next project!

Regards,

Julian

Beoordeeld met 1 van de 5 sterren

I still have not received my order

I still have not received my order 6 days later despite it being down for next day delivery

27 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Gemma,

Thank you for taking the time to leave us a review.

I am very sorry to hear that you have not received your order yet.

Could you please drop us a line on sales@mylands.com with your order number so that we can investigate and correct the issue with your delivery?

My apologies for any inconvenience caused.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

You get what you pay for

You get what you pay for. Service and product are top notch. If you spend thousands on builders, why compromise on the finish?

24 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi David,

Thank you for your review! We're delighted to hear that both our service and our products met your expectations.

We couldn't agree more – when you've invested so much time and care into a project, the finish really does make all the difference. Thank you for choosing Mylands to be part of your home, and we truly appreciate your recommendation.

We hope you enjoy the results for many years to come!

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

First Order of paint

This is the first time of ordering from Mylands and i ordered a fantastic colour Ultra Marine Blue Dead Matt.
This was delivered the next Morning before 10am and a signature was required, the packaging was exceptional locks on the tin and wrapped very well.
I will be buying from them again im very happy with their service. 10/10. Thank you!!

21 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Brian,

Thank you so much for takinig the time to leave us a review! We're delighted to hear that your first experience with Mylands was such a positive one.

Ultra Marine Blue is a fantastic choice, and we're pleased it reached you so quickly and in perfect condition. We take great care with our packaging, so it's lovely to know that it made a difference.

Thank you again for your kind words and for awarding us 10/10. We look forward to welcoming you back for your next project!

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

My tester pots were delivered quickly

My tester pots were delivered quickly. They were well wrapped and just what I wanted.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Morwenna,

Thank you for your review! We're so pleased to hear that your tester pots arrived quickly, were well packaged, and were just what you were looking for.

We hope they help you find the perfect colour for your project, and we look forward to helping you again when you're ready to place your next order!

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good selection of paints and fast delivery

16 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Debra,

Thank you for your review! We're so pleased to hear that you were happy with our service, our range of paints, and our fast delivery.

Your kind words mean a great deal to the team, and we look forward to helping you with your next project!

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Delightful to touch.

I had occasion to speak with Julian. Julian could not have been more helpful. Thankfully he dealt with my issue immediately without fuss.
I love the quality of the Mylands Marble matt Emulsion. The finish is delightful to touch.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Genevieve,

Thank you for your review! We're delighted to hear that I was able to help resolve your issue quickly.

It's also great to know you're enjoying the quality of our Marble Matt Emulsion. We're so pleased you love the finish – creating paints that look beautiful and feel exceptional is something we take great pride in.

Thank you again for your support, and we hope to help you with your next project soon!

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

I really love their paint because the…

I really love their paint because the quality is excellent. The finish is smooth and even, and the colour looks beautiful once it has dried. It also applies very smoothly, and the brush glides across the surface with ease. Best of all, it has very little of the usual paint smell, so it is a pleasure to use. Their delivery is also well managed, so my order arrived safely this time as well. I will definitely buy from them again.Personally, I would also be happy with 100 ml sample sizes. I would especially love it if, in the future, you offered a set of around ten 10 ml samples in different colours, similar to Rust-Oleum. I would really enjoy trying a wider range of colours.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Kelly,

Thank you for taking the time to leave us a review.

We're delighted to hear that you love the quality of our paint and that you were pleased with the smooth application, beautiful finish, and low odour. It's also great to know that your order arrived safely and that our delivery service met your expectations.

We really appreciate your suggestion regarding sample sizes.

We already offer 4 for 3 sample sets to help our customers make their mind with our range of colours.

Thank you again for your support, and we look forward to helping with your next project.

Regards,

Julian

Beoordeeld met 1 van de 5 sterren

Still waiting for it

Still waiting for it. Disappointed, especially since the cost to deliver is nearly as much as the cost of the product.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Lucy,

Thank you for your review.

We're sorry to hear that your order has not yet arrived and understand your disappointment.

Your order was placed on Saturday, and it was dispatched from our warehouse on Monday. Orders can take 2 to 3 business days to arrive.

We followed up with the courier and they confirmed that it was due to temporary delays caused by the current weather conditions.

This is not the experience we aim to provide, and we work very hard with our couriers to improve the service they provide with the delivery of our products.

We appreciate your feedback and the opportunity to make this right.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

rooms appear much more elegant with these colours

I already ordered various colours from Mylands and everytime I´m very satisfied with the quality. The colours have a certain "depth". Every room I painted with these colours feels so much more pleasant and elegant.

13 november 2025
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Antwoord van Mylands

Hi Alexa,

Thank you for your review and for choosing Mylands time and again.

We're delighted to hear that you've been so satisfied with the quality of our paints and that you've experienced the unique depth of colour we strive to achieve.

It's especially rewarding to know that the rooms you've painted feel more pleasant and elegant as a result. Creating beautiful, characterful spaces is at the heart of what we do, and your feedback means a great deal to us.

Thank you for your continued support, and we hope to be part of many more of your projects in the future.

Best wishes,

Julian

Beoordeeld met 5 van de 5 sterren

Quality of sample pots is incredible

Quality of sample pots is incredible. The coverage of the paint is like none I’ve used before. The tin opener, little mixer stick & the brush are a really nice touch. Very quick delivery, nicely presented 10/10

16 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hello Janice,

Thank you so much for taking the time to leave us a review.

We're delighted to hear that you were impressed with the quality of our sample pots and the exceptional coverage of the paint.

We also love to hear that the tin opener, mixing stick and brush helped made your experience even more enjoyable—those little details are important to us. We're also pleased that your order arrived quickly and beautifully presented.

Thank you for choosing Mylands and for awarding us a 10/10. We look forward to helping with your next project.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Prompt delivery of a paint sample. I ordered a bronze metallic sample for a customer and the paint finish is amazing. Will definitely order direct again.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Martin,

Thank you for your review!

We're delighted to hear that your paint sample arrived promptly and that both you and your customer were impressed with the bronze metallic finish. It's always rewarding to know our products are helping bring projects to life.

We truly appreciate your support and look forward to serving you again with your next order.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

It is the first time I have used…

It is the first time I have used mylands gold paint. I have used gold paint before, but not mylands. Other gold paints have lots of oils to mix with the gold, and doesn't give a smooth finish unless you use two or three coats with mylands not much oil or turps ?. Full of gold only needs one coat. Well done will definitely use again

9 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Susan,

Thank you for taking the time to leave us a review.

We're delighted to hear that your first experience with Mylands Gold Paint exceeded your expectations.

It's especially rewarding to know that you found the paint easy to apply and achieved the rich, smooth finish you were looking for with just one coat. Our team works hard to create products with exceptional coverage and quality, so your feedback means a great deal to us.

Thank you again for choosing Mylands. We look forward to being part of your future projects.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Très belles couleurs

Très belles couleurs. Bonne qualité de peinture.

7 november 2025
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Antwoord van Mylands

Hi,

Thank you very much for your 5-star review.

We’re delighted to hear that you love the colours and are pleased with the quality of our paint. Feedback like yours means a great deal to us and to the whole Mylands team.

Thank you for choosing Mylands and for taking the time to share your experience.

Kind regards,

Julian

Beoordeeld met 5 van de 5 sterren

Ordered two tester pots and am very…

Ordered two tester pots and am very pleased indeed with both. I will be using the ‘Limehouse’ for my main house paint (instead of Sandersons ‘Soft Ivory’)
DHL delivery was excellent

2 juni 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Jane,

Thank you for taking the time to leave us review.

We're delighted to hear that you were pleased with both of your tester pots and that you've chosen Limehouse for your main decorating project. It's especially rewarding to know that our colour has inspired a change from your original choice.

We're also pleased that your delivery experience with DHL met your expectations.

We hope you enjoy transforming your space with Limehouse and look forward to assisting you again in the future.

Kind regards,

Julian

Beoordeeld met 5 van de 5 sterren

Beautiful colour and paint finish.

Beautiful colour and paint finish.

29 mei 2026
Review zonder uitnodiging
Logo Mylands

Antwoord van Mylands

Hi Justine,

Thank you for your taking the time to leave us your review.

We're delighted to hear that you love both the colour and the finish of the paint. Creating beautiful, high-quality finishes is at the heart of what we do, so it's fantastic to know you're pleased with the result.

Thank you for choosing Mylands, and we hope you enjoy your newly transformed space for years to come.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Quality tester pots

The tester pots arrived very quickly and were securely packaged - although I was a little surprised that they came in a padded envelope rather than a box. However, each pot was in its own plastic bag and both tins were safely closed with clips. An unexpected bonus was the miniature stirring stick, a good quality little brush, and a rather smart Mylands tin opener.
As for the paint in the tester pots, it was superb quality - rich, smooth and with excellent opacity.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hello Nia,

Thank you for such a thoughtful review.

We’re delighted to hear your tester pots arrived quickly and safely, and that the additional accessories were a welcome surprise. We take great care with our packaging to ensure everything reaches you in perfect condition, even when using more compact and sustainable packing methods.

It’s especially wonderful to hear your feedback on the paint itself — rich colour, smooth application and excellent opacity are exactly what we strive for. We truly appreciate you taking the time to share your experience and hope you enjoy using your chosen shades.

Regards,

Julian

Beoordeeld met 5 van de 5 sterren

Excellent paint and excellent customer…

Excellent paint and excellent customer service. Over and above usual customer service. Highly recommend

28 april 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Jane,

Thank you so much for your review!

We’re delighted to hear that you had such a positive experience with both our paint and our customer service. Going above and beyond for our customers is something we truly strive for, so it’s incredibly rewarding to know we made a difference.

Your recommendation means a great deal to us, and we’re grateful for your support. If you ever need anything in the future, we’re always here to help.

Warm regards,

Julian

Beoordeeld met 1 van de 5 sterren

Item not delivered

Item not delivered - was sent paint brush instead of paint and missed when I needed it

27 april 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Laura,

We’re really sorry to hear about your experience — that’s clearly not what you ordered or expected, especially when you needed the paint on time.

Sending the wrong item is a serious mistake on our part, and we understand how frustrating and inconvenient that must have been. We’d like to make this right as quickly as possible. Please contact our customer service team with your order details so we can arrange the correct item to be sent out urgently or issue a full refund, whichever you prefer.

We’re also reviewing what went wrong here to ensure it doesn’t happen again.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

Regards,

Julian

Beoordeeld met 3 van de 5 sterren

Not impressed with delivery company.

Would have given 5 stars however the courier company let the process down, they delayed delivery, left the package just over the fence by our front gate, then put on their on line delivery note that I had signed for it. I was in all day the delivery person only had to come to the front door. Not impressed with DHL.

16 april 2026
Review zonder uitnodiging
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Antwoord van Mylands

Hi Robert,

Thank you for your review—we really appreciate you taking the time to share your experience.

We’re so pleased to hear you would have given us 5 stars, but we’re very sorry that the delivery let things down. As I personally told you on the phone yesterday, that’s certainly not the standard we expect, and we understand how frustrating it must have been—especially being home and still having the parcel left unattended and marked as signed for.

We’ll be raising this with DHL to ensure it’s looked into, as this isn’t acceptable service.

If there’s anything further we can do for you, or if you’d like us to follow this up in more detail, please don’t hesitate to get in touch.

Thanks again for your feedback and for your support,

Regards,

Julian

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